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    Hearing Solutions In The Triangle

    5.0 (2 reviews)
    Closed • 9:00 am - 5:00 pm

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    2 years ago

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    Anita C.

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    Carolina Hearing Group

    Carolina Hearing Group

    5.0(2 reviews)
    10.1 mi

    From the first call, my experience with Carolina Hearing was professionally conducted and…read morereassuring. Ryan took the call and in spite of having very bad hearing, I had no trouble understanding his clear diction. He has a warm manner and is patient too. No one likes to admit they need hearing aids, and I think Ryan understands this. He treated me with dignity and did not condescend, as some of the Big University doctors unfortunately have done. He asked plenty of important questions, including whether I had tinnitus. Tinnitus is a big part of my problem and even so, I nearly forgot to mention it! Thank goodness Ryan knew and asked. I was able to get an appointment at my preferred time only a week away. The waiting area is simple in the best way - no noisy screens or distractions - and the lighting makes it warm and welcoming. I was seen promptly on time and all the tests went efficiently, so I was out in good time too. Dr. Baldwin is respectful of my time as well as my needs. I got the test results before I left the office, so I can take the next steps and continue the process of getting my hearing corrected without having to call around, check portals, or otherwise fend for myself. I plan to continue seeing Dr. Baldwin for as long as I need to, and I am glad to have found his practice.

    I have been taking my mother in law to Dr. Baldwin for four years now. He and his staff are very…read moreresponsive, respectful of her needs, and thorough in their evaluations, recommendations, and training. If we encounter an issue, he and his coworkers are very quick to respond. We are extremely satisfied with our choice of Carolina Hearing Group.

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    North Carolina Eye, Ear,Nose & Throat

    North Carolina Eye, Ear,Nose & Throat

    3.4(5 reviews)
    5.4 mi

    I'm here off of Fayetteville Road and everybody is so professional and courteous. I have thoroughly…read moreenjoyed meeting everyone. I had to see Dr. Hodges for my throat. She referred me to their speech specialist who was also awesome. Today I am seeing the eye specialist. They really took their time. Unlike others that have flip through not giving me time to say what was better or worse. I would not recommend anyone else.

    In short: bad information and customer service…read more The whole story: I was referred to Dr. Clarke by my primary care provider for evaluation and treatment of tinnitus. I did some research about tinnitus causes and treatments prior to my appointment. During my appointment, Dr. Clarke's audiologist conducted a hearing test which revealed significant hearing loss. Dr. Clarke spent a reasonable amount of time speaking with me and answering questions. He informed me that my tinnitus and my hearing loss were certainly unrelated, that there were no effective treatments for tinnitus and that I would have to learn how to live with it. He stated that my hearing loss was significant enough to require hearing amplification but stated that I would need to wait 6 months to see if my hearing worsened first. I pressed him for more information because this information did not seem right to me. He finally admitted that there are tinnitus treatment centers at Duke and in Greensboro. He gave me a brochure for the program in Greensboro. I contacted the tinnitus program in Greensboro and learned that they were not covered by my insurance. I then learned that Duke was in-network for me. The difference in cost between the programs was several thousand dollars. Duke would not schedule an appointment without a referral from my doctor. So, I phoned Dr. Clarke to request a referral to the Duke clinic based on the need to save money. Over the course of 30 minutes, he repeatedly refused to make the referral to Duke. He would provide no reason for this refusal. Finally, he agreed to prepare referral paperwork but only if I would come pick it up in person. Oddly enough, this entire exchange occured via Dr. Clarke's assistant, who was relaying our conversation via instant message. When I was seen by the audiologist at Duke, she informed me that my instincts were correct. That there was a direct relationship between my hearing loss and tinnitus. She advised immediately fitting for hearing devices. She said there was absolutely no reason to suffer for 6 more months without treatment. I was disappointed that the information Dr. Clarke provided my about my condition was not consistent with current standards in the field. I was also angered by his refusal to provide me with a referral for the care I needed at a reasonable cost.

    Hearing Solutions In The Triangle - audiologist - Updated September 2026

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