HEAR Wisconsin is great, right up until you get the hearing aids. Then things will start to go awry.
First... HEAR Wisconsin's questionable billing practices: When my hearing aids were first ordered the bill failed to break down the cost of the hearing aids versus a hefty non-disclosed 'dispensing fee'. The latter was initially rejected by my insurance, and I had to pay it out of pocket while I, and HEAR Wisconsin, fought with my insurance company to get it covered as an in-network expense that *is* supposed to be covered.
Second... Do you need any emergency support for an issue with your hearing aids? Perhaps an appointment to get them serviced? Well you can forget it. HEAR Wisconsin has no emergency appointments, will not let you schedule with an audiologist other than the one to which you are assigned, and don't give a cr*p about whether or not you're close to the end of your 'complimentary service period'. (That service period, BTW, is what you paid for with that hefty dispensing fee.)
Finally... The response of a HEAR Wisconsin representative when I was experiencing a, possible technical, issue with my hearing aids was: "Well you can just drop them off and our technician will check them out. You'll get them back the following week. Here's the problem with that suggestion... How do I just drop them off? I'M VERY CLOSE TO DEAF WITHOUT MY HEARING AIDS! I can't communicate with people. I can't legally drive. What about being severely hearing-impaired do these bozos not understand?
If, as I do, you use a particular brand of hearing aids (Oticon in my case) your options in and near MKE are very limited. And HEAR Wisconsin for all their advanced diagnostic techniques and trumpeted not-for-profit status is a lousy choice when you actually need assistance with the tech. read more