Every single aspect of my experience here was excellent. By far the best experience I've had over…read morethe years and over many states and cities Ive lived in.. After purchasing my hearing aids from them Zach gave me unlimited follow ups to tweak my hearing aids to perfection. I finally feel like I have the best chance at a normal life with a complicated hearing issue! They are worth it for the customer service alone, even Costco can't compete with that.

My hearing was retested, and my Phonak hearing aids were reprogrammed/updated by Zach Mahan. He is…read morevery professional, excellent at explaining everything, great at communicating and customer service. Yes, I happily paid the $1,000 to transfer my hearing services from Arizona, and it was well worth the money. I highly recommend their services.

Received a trial Hearing Aid, needed assistance no one to help me until I went down to the office…read moreand waited and an hour and a half just to ask a simple question no one to help you! no aftercare! Do not recommend this place!

This is the first time that I have gotten hearing aids that worked. Having tried the OYC aids…read moreordered on line three times with no success I decided to try Lake Medical Hearing Center with Dr. Lamb. I could not be more pleased as she diagnosed my hearing issues, removed ear wax that nobody else detected or could professionally address. That alone made a huge difference The hearing test was more than listening to a few beeps so the resulting Rx for my aids was precise. I selected the rechargeable Resound BTE aids which have given me hearing that I had not experienced in many years plus they are pretty comfortable to wear. All in all, I would highly recommend Dr. Lamb at Lake Medical Hearing as she will take the time to professionally diagnose your hearing concerns and provide the follow up services to ensure your hearing is maintained.

This is the place to go for outstanding audio health care. Martine will greet you as soon as you…read morecome in the door. Not only is Martine super friendly but she is very experienced with all aspects of the hearing industry. My provider today was Matt and the setting adjustments made today are perfect. You can not get better care in the hearing healthcare industry than here. US Hearing Solutions is the place to go. Excellent personal care.

I've had my hearing aids for over a year and a half now and have been very pleased with both the…read moredevices and the great service by Matine and Paul in Ocala. I, recently, had some issues with the hearing aids cutting off on their own and Martine was quick to suspect it was the extra humidity we've been having. She was correct and I've had no more problems after keeping that in mind for storage and use. Thanks Martine! :) I, absolutely, recommend the Ocala office of U.S. Hearing Solutions!

I highly recommend seeing Joseph Taylor if you need hearing aids. He and Vanessa, his receptionist…read more, are very warm and friendly. Joseph spends a lot of time with his clients and does a very thorough job! This is the second set of hearing aids I've purchased from him. I am very pleased.

Took my Siemens hearing aids to have them repaired. 10 days later I asked them to call Siemens and…read moreask when I could expect them to come back. - lo and behold 15 minutes later they called and said they just came in. Went in and tried them on and they didn't work. The remote still didn't communicate with the left hearing aid which is why I brought them in in the first place. I noticed that the ear cups were still yellowed from use and exposure to ear wax, which is pretty normal. You would think that having been sent in for repair they would have replaced the ear cups. I left with the hearing aids which still did not work and the next day I went back to Beneficial Hearing Aids where I originally purchased the aids. My person there questioned why the ear cups were dirty and asked me if this was how they were returned to me. She got on the phone and called Siemens repair dept. and gave them the 2 serial numbers of my 2 hearing aids. They said these aids had never been sent in to them for repair. Light bulb goes on. Now I know why the ear cups were dirty - THEY WERE NEVER SENT IN FOR REPAIR AND WHY WHEN I CHECKED THEY MAGICALLY CAME IN 10 MINUTES AFTER I CALLED- THEY WERE THERE ALL ALONG. What a scam. I called back and said I was p****d off. The front desk clerk they were in the back and he would tell them what happened and would I like to be called back. I really wasn't interested in talking to them, but based on what happened you'd think they would like to attempt to vindicate themselves. No call back I'd stay away from these thieves like the plague Their commercials portray a company that cares not rips you off. STAY AWAY, USE ANOTHER COMPANY. I sure wish those owners who appear in commercials will read this review and comment back but I highly doubt it will happen.

I usually like to refrain from writing negative reviews yet I really feel I need to enlighten…read moreperspective customers on my not-so-great experience with Digital Hearing Systems and especially John Hayden the so-called "Hearing Specialist" The truth is, it was my brother who graciously found them and John Hayden for me and who told him what I was looking for and needed in hearing aids, as he has a lot of experience & knowledge about hearing loss and hearing aids. Unfortunately, I never found Mr. Hayden in the few times I seen him from purchasing the hearing aids to picking them up and getting a few much-needed adjustments to be pleasant, thorough or informative at all and I always had to extract from him everything I needed and wanted to know so where all these 5 star reviews are coming from is just truly baffling to me. Never once in my purchase and with the 3 years manufacturer warranty was, I ever contacted for a Free cleaning, checkup or supplies by this establishment and every single time I contacted them about what I needed and was entitled to an unpleasant-bothering -them attitude was always presented so Customer Service they definitely don't excel in. The Final straw with Digital Hearing Systems, Mr. John Hayden & I was, he made me unbelievably & disgracefully go almost 2 years without a very much needed feature, which was in fact an option with my hearing aids, that caused me so much unneeded struggle & stress, especially at my job, that it was thankfully my brother who made me inquire about it on my Final Free checkup, which my brother in fact made me get, and it was very shamefully & disgracefully thankfully activated and is now helping me so much more with them. In closing, No I don't recommend this establishment to anyone in need of hearing aids due to the very disgraceful aforementioned and sadly Digital Hearing $ystem$ also has their Focu$, as do many, on one thing and one thing only and once you make your purcha$e with them, which isn't cheap by any means, they have absolutely No interest in rightfully following up with Customer Service, which sadly with them is non-existent. The Best to Everyone, AR

On Monday morning I called cold turkey (not a patient) to ask for help on a seemingly minor issue…read morewith my hearing aids. Lauri suggested I come in and she will see what she can do. When I got there she was friendly, professional and welcoming. I needed domes that cover the filter as the ones being used disintegrated from use. she found the size needed and 2 additional ones for me to take. What an awesome lady with service as the foremost concern, a rare attribute today, many thanks. Do NOT hesitate making an appointment for a test or replacement or repairs! Steve T

I went to Dr. Murray to get a hearing test because at 75 years old people were saying they had to…read morespeak louder for me to hear them. After a thorough exam, I found out they were right. I left his office with a set of Starkey aids and have not regretted it for a second. Shon and his staff are the best and I would recommend them to anyone. Bob Preusler

I was referred to Dr Shon Murray by my doctor because I questioned my hearing. Well, the day before…read morethanksgiving just a week ago I met with Shon. He told me I had moderate hearing and would really benefit from hearing aids. $4,500 later I had hearing aids in my ears. Shon indicated that my hearing would continue to deteriorate and that hearing aid would help. He scarred me into believing that these hearing aid would slow down my hearing loss!!! What he DIDNT SAY IS THAT NOTHING ALTERS HEARING LOSS OR SLOWS IT DOWN! The hearing aids hurt and after two painful days he discovered that I needed pediatric size hearing aids, he was the expert and shouldn't he know that? Then the plug died the next day and the hearing aids didn't charge! TO AD INSULT TO THE PAIN I RETURNED THE HEARING AIDS AFTER 7 days of problems and he had the nerve of charging me $200. I did sign a contract the day he sold me the defective hearing aids and the contract said that if I returned the aids he could charge me $200 fee. But after the problems I encountered, I want others to know my experience. I did tell my doctor who referred me, and he won't refer anyone else. Be aware before you buy from this man! Run in the opposite direction.

Dr Gascay is one in a million. When you are in her office you feel as if you are her most important…read morepatient. She will pursue every option to get your hearing as good as it can possibly be.

Both professional and personal. My hearing test, although comprehensive went quickly because she…read moreexplained it well in the beginning. She took time to explain and to answer any questions I had. She also let me know I could call with any questions. Very pleased with my experience, and was made to feel very comfortable. I would/will definitely recommend this audiologist.

Hi, cannot say enough about this place. Their patients and knowledge and just downright…read morefriendliness make this whole visit every time remarkable. Thank you so much.

We had an excellent experience today w Dr Watts. She was very patient and informative. She answered…read moreall our questions and gave us additional information about benefits my Mom qualifies for because of her age. The staff was also courteous and friendly. I recommend this service based in our experience today.