Received a trial Hearing Aid, needed assistance no one to help me until I went down to the office…read moreand waited and an hour and a half just to ask a simple question no one to help you! no aftercare! Do not recommend this place!

This is the first time that I have gotten hearing aids that worked. Having tried the OYC aids…read moreordered on line three times with no success I decided to try Lake Medical Hearing Center with Dr. Lamb. I could not be more pleased as she diagnosed my hearing issues, removed ear wax that nobody else detected or could professionally address. That alone made a huge difference The hearing test was more than listening to a few beeps so the resulting Rx for my aids was precise. I selected the rechargeable Resound BTE aids which have given me hearing that I had not experienced in many years plus they are pretty comfortable to wear. All in all, I would highly recommend Dr. Lamb at Lake Medical Hearing as she will take the time to professionally diagnose your hearing concerns and provide the follow up services to ensure your hearing is maintained.

I usually like to refrain from writing negative reviews yet I really feel I need to enlighten…read moreperspective customers on my not-so-great experience with Digital Hearing Systems and especially John Hayden the so-called "Hearing Specialist" The truth is, it was my brother who graciously found them and John Hayden for me and who told him what I was looking for and needed in hearing aids, as he has a lot of experience & knowledge about hearing loss and hearing aids. Unfortunately, I never found Mr. Hayden in the few times I seen him from purchasing the hearing aids to picking them up and getting a few much-needed adjustments to be pleasant, thorough or informative at all and I always had to extract from him everything I needed and wanted to know so where all these 5 star reviews are coming from is just truly baffling to me. Never once in my purchase and with the 3 years manufacturer warranty was, I ever contacted for a Free cleaning, checkup or supplies by this establishment and every single time I contacted them about what I needed and was entitled to an unpleasant-bothering -them attitude was always presented so Customer Service they definitely don't excel in. The Final straw with Digital Hearing Systems, Mr. John Hayden & I was, he made me unbelievably & disgracefully go almost 2 years without a very much needed feature, which was in fact an option with my hearing aids, that caused me so much unneeded struggle & stress, especially at my job, that it was thankfully my brother who made me inquire about it on my Final Free checkup, which my brother in fact made me get, and it was very shamefully & disgracefully thankfully activated and is now helping me so much more with them. In closing, No I don't recommend this establishment to anyone in need of hearing aids due to the very disgraceful aforementioned and sadly Digital Hearing $ystem$ also has their Focu$, as do many, on one thing and one thing only and once you make your purcha$e with them, which isn't cheap by any means, they have absolutely No interest in rightfully following up with Customer Service, which sadly with them is non-existent. The Best to Everyone, AR

On Monday morning I called cold turkey (not a patient) to ask for help on a seemingly minor issue…read morewith my hearing aids. Lauri suggested I come in and she will see what she can do. When I got there she was friendly, professional and welcoming. I needed domes that cover the filter as the ones being used disintegrated from use. she found the size needed and 2 additional ones for me to take. What an awesome lady with service as the foremost concern, a rare attribute today, many thanks. Do NOT hesitate making an appointment for a test or replacement or repairs! Steve T

This business was just so very helpful to me. I've been looking for a hearing aid for some time…read moreand had some unpleasant experiences. When I went into Johnson's Hearing Center I was greeted immediately and treated with the utmost care and concern. They happened to have exactly what I'd been looking for. They made the process of purchasing very pleasant and I'm extremely happy with my new hearing devices. I will be very comfortable returning there with any issues I may have or any help I may need. Wonderful, friendly, caring staff.

We stopped in today on a whim as my father in laws hear aids were all but worthless. We met this…read morewonderfully kind women who took them and disappeared for a good 10 minute. She came back to report that they were just full of dirt but was able to get them clean. He put them on and could hear again and to our surprise she said here you go and refused any money! You just dont find many businesses out there today that put their customers first.

By far the best customer service I have had with hearing aids. I am on my 3rd pair in 10 years. I…read morelike new technology. Michael was more knowledgeable that any other health care provider I have seen. He was able to check my hearing and fir me with state of the art hearing aids in one visit. Amazing customer service. 5 stars. I highly recommend Hear More Medical as the first choice in hearing aids. Thank you again.

My husband care at Hear More Medical was above and beyond any other Hearing Specialist. My husband…read morehad hearing in one ear only and Michael fitted him for a Cross pair of hearing aids. Michael was exceptional in explaing what a Cross hearing would do for him, he was correct and we are thankful for his expertise in hearing aids. Highly reccomend Hear More Medical, you will see a difference.

Caitlin is very good at programming. Explained things about the hearing aids so well. She is a…read moregreat addition to the practice! Carol runs the office so well! Everyone here is so welcoming. We have used this practice since we moved here in 2023, and wouldn't go anywhere else!

Hearing Aid repair. Needed repair on my left HA. Express…read morehad the part in stock snd complained the repair in minutes.... at a fair price. Recommen. Many thanks.

This is a wonderful hearing care place in the villages. Very professional and caring staffread more

Had my cataracts fixed up in gosh, 2022? From start to finish everything was smooth as butter…read more There was a minimal wait in the initial waiting room. For cataracts there are quite a few tests you must endure and everyone I encountered was happy to answer my inane questions (I nervous talk and ask dumb things just to fill the silence). Dr. Ireland could see how disappointed I was that the fancy Ferrari lenses would not work for me due to potential overlap with my LASIK scars being a hindrance rather than a help. She was able to offer a solution with a mid-range lens (neither far, nor near optimized, but mid-range vision like a computer screen). Because most of my work is done on a computer this was a good compromise. The wait after having eyes dilated is a bit longer. Bring something to occupy your time and you'll be fine. Or take a nap. At the time I had mine done I wasn't in my 50s, yet, and it was delightful to hear the other patients say, "but you're so young!" :D If you ever want to hear you're young, get arthritis and have cataracts before age 50, lol. Billing went smoothly. No issues there. I did have to pay a little extra for my Land Rover lenses versus the Corolla version. Be sure to ask more questions. I think I would have been fine with the Corolla (these are my layperson terms, not medical terms) and I should have inquired deeper, but as my mom still lives and breathes so too does she push for the "best" for me. Sometimes you have to ignore Mom, y'all. I'm not unhappy, but I will forever wonder if Corolla would have served me well. Aftercare was flawless. I am Well behind on my appointments due to life events (we all have Those things happen, right?). I'm looking forward to seeing the office staff at the Brownwood office and following up with Dr. Causey. Not only is he professional, but he's kind and happy to explain and listen to what's going on with your orbs. And yes, he also endures my inane questions.

My wife got her eyes examined for new glasses. At checkout, they billed her $50.00. Shortly after…read morethat, she received a bill for $124.48. After paying that, she went to EyeSite to get her new glasses. When the new glasses came in, she tried them on and found she could not see that well. We questioned whether they were made correctly, and they assured us they were; to prove they were right, they had one of their optometrists recheck her eyes. The prescription received from St. Luke's was wrong. They ordered the new glasses from the revised prescription, and she could see perfectly. We went back to St. Luke's and asked for a refund, as the work they performed was not right. They gave her $50.00 back and said that was the best they could do. I wrote the main office to request the $ 124.48, but no one ever got back to me. I am disappointed by the attitude they showed. I will be contacting Medicare and United Healthcare to inform them of the poor service that she received. One-star service.

Dr Larry Blevins takes his time and is very thorough. What he does is like an art form. If you…read moredon't need he will tell you. He does not just stay quiet to take your money. He has great bedside manner and is truly an a professional.

Thrilled with the care so far. Everyone was very professional, efficient and inn-tune to what you…read moreare saying. They call back right away, maybe the next day, quickly gave me a recently cancelled appointment. I no sooner filled out the paperwork, was seen by the provider and was given excellent care. Thank goodness PA Blevins is as good as he is!!