1. Rainbow River Hearing & Balance

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Dunnellon, FL

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Rainbow River Hearing & Balance

5.0 (5 reviews)
Closed • 9:00 am - 5:30 pm

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Lisa G.

Thank you so much for your feedback. We are happy to help! Lisa G.

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Ocala Ear, Nose and Throat - Exam room

Ocala Ear, Nose and Throat

2.0(44 reviews)
19.5 mi

It has been 20 years since I last saw an ENT. Ocala is weird and you "need" a referral for any type…read moreof specialist. I requested a referral from my Endo for an ENT due to issues with my ears and he referred me to this place. It was actually the only place my husband found on our insurance that was covered in Ocala. I will say, the one less star on the review is due to the scheduling. I initially called after receiving the referral and had a lot of trouble getting through. I received a call a week later, reaching out to make me an appointment but I did not have time to call back. They called maybe a week later stating this was the last time they were going to reach out because they reached out several times...Okay? Fun times, I tried calling a 3rd and 4th time with no success- because they source the calls through somewhere on the other side of the world! Wtf?? That was extremely frustrating and took up a lot of time. They were also very rude. Since I had no direction from the reps on the phone, I initially went to the wrong office. Upon entering, there was no one at the desk so I had to walk over to the check out area to inquire about the correct office, which she directed me to the correct one. Finally I get to the correct office and was given a clipboard of paperwork to complete. Luckily it was not extravagant. I was then told my copay was $195, again WTF! The associate mumbled what the charge was for but I still did not hear her. I guess I will wait for the EOB to double check. I was called into an exam room shortly after completing the paperwork by an assistant, to which she went over why I was there and completed the intake. She then did a quick check in my ears and informed me my right ear was completely blocked and the dr will be in shortly. Dr. Stephen Reynolds was the provider I was scheduled to see and he came in shortly after the assistant and introduced himself. Dr. Reynolds was professional and confirmed all the information gathered. He examined my nose and throat first, to which he informed me that I have deviated septum, which was news to me but made sense. When he got to my ears, he confirmed what the assistant said about my right ear being completely blocked. My endo put on the referral that I was having drainage issues, to which Dr. Reynolds informed me it was just an abundance of wax and everything else looked great, with no damage. I was so elated to hear this! Dr. Reynolds offered to see me in a year to check on my ears again, to which I agreed. I was then led to the checkout area and offered a seat to wait. Another employee checked me out and scheduled me for the following year. So far, my ears are better and the issues have not returned. Everyone was professional and everything was clean.

I had sudden ear loss that happened while I was sleeping. I called the next business day and was…read moretold no appointments were available for almost 2 months. I walked in there door a week later and finally got an appoint for the following day. The DR. said this should have been seen earlier. Evidently the receptionist doesn't know that.

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Ocala Ear, Nose and Throat - Love the decorations in the checkout area!

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Love the decorations in the checkout area!

Florida Medical Hearing Centers

Florida Medical Hearing Centers

4.2(5 reviews)
12.3 mi

I highly recommend seeing Joseph Taylor if you need hearing aids. He and Vanessa, his receptionist…read more, are very warm and friendly. Joseph spends a lot of time with his clients and does a very thorough job! This is the second set of hearing aids I've purchased from him. I am very pleased.

Took my Siemens hearing aids to have them repaired. 10 days later I asked them to call Siemens and…read moreask when I could expect them to come back. - lo and behold 15 minutes later they called and said they just came in. Went in and tried them on and they didn't work. The remote still didn't communicate with the left hearing aid which is why I brought them in in the first place. I noticed that the ear cups were still yellowed from use and exposure to ear wax, which is pretty normal. You would think that having been sent in for repair they would have replaced the ear cups. I left with the hearing aids which still did not work and the next day I went back to Beneficial Hearing Aids where I originally purchased the aids. My person there questioned why the ear cups were dirty and asked me if this was how they were returned to me. She got on the phone and called Siemens repair dept. and gave them the 2 serial numbers of my 2 hearing aids. They said these aids had never been sent in to them for repair. Light bulb goes on. Now I know why the ear cups were dirty - THEY WERE NEVER SENT IN FOR REPAIR AND WHY WHEN I CHECKED THEY MAGICALLY CAME IN 10 MINUTES AFTER I CALLED- THEY WERE THERE ALL ALONG. What a scam. I called back and said I was p****d off. The front desk clerk they were in the back and he would tell them what happened and would I like to be called back. I really wasn't interested in talking to them, but based on what happened you'd think they would like to attempt to vindicate themselves. No call back I'd stay away from these thieves like the plague Their commercials portray a company that cares not rips you off. STAY AWAY, USE ANOTHER COMPANY. I sure wish those owners who appear in commercials will read this review and comment back but I highly doubt it will happen.

Rainbow River Hearing & Balance - audiologist - Updated October 2026

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