You won't find a better audiologist than Carmen -- great personality and did everything possible to…read morerejuvenate my 5 year old hearing aides

Carmen was a delight. Caring, careful and very helpful. She took time to explain everything clearly…read moreso we understood. Professional and personal.

This is really a great office. The owner, Patricia Taft, was my audiologist today, and what a nice,…read moreprofessional, knowledgeable Lady she is. She isn't just trying to sell a pair of hearing aids to me, but really trying to help me. Most doctors are always in a hurry, but she took her time and did everything she could to help me. She made me feel like she really cares, and I believe she does. If you are looking for hearing help, you will like this office.

From the owner: Don't let hearing loss or your concern about what kind of impression you'll make when you wear…read morehearing aids hold you back. When you do, most people's first impression will be that you're engaged and they won't even notice your hearing aids. At Professional Speech & Hearing Specialists, we offer: Affordable hearing aids. Comprehensive hearing aid services. Custom solutions, including custom molds. Satisfaction guaranteed. Continual support.

Wonderfully thorough and professional. Everyone in the office is friendly and goes the extra mile-…read moreand there's a cute puppy walking around. The office is comfortable, clean and attractive. Parking is easy, good location.

I absolutely love this team! When it was time for me to get new hearing aids they worked with me…read moreand did everything to ensure I would get the right ones and then called to upgrade me when that model had issues. All of the knowledgeable employees are warm and inviting and you can count on them to greet you with a smile!

It has been 20 years since I last saw an ENT. Ocala is weird and you "need" a referral for any type…read moreof specialist. I requested a referral from my Endo for an ENT due to issues with my ears and he referred me to this place. It was actually the only place my husband found on our insurance that was covered in Ocala. I will say, the one less star on the review is due to the scheduling. I initially called after receiving the referral and had a lot of trouble getting through. I received a call a week later, reaching out to make me an appointment but I did not have time to call back. They called maybe a week later stating this was the last time they were going to reach out because they reached out several times...Okay? Fun times, I tried calling a 3rd and 4th time with no success- because they source the calls through somewhere on the other side of the world! Wtf?? That was extremely frustrating and took up a lot of time. They were also very rude. Since I had no direction from the reps on the phone, I initially went to the wrong office. Upon entering, there was no one at the desk so I had to walk over to the check out area to inquire about the correct office, which she directed me to the correct one. Finally I get to the correct office and was given a clipboard of paperwork to complete. Luckily it was not extravagant. I was then told my copay was $195, again WTF! The associate mumbled what the charge was for but I still did not hear her. I guess I will wait for the EOB to double check. I was called into an exam room shortly after completing the paperwork by an assistant, to which she went over why I was there and completed the intake. She then did a quick check in my ears and informed me my right ear was completely blocked and the dr will be in shortly. Dr. Stephen Reynolds was the provider I was scheduled to see and he came in shortly after the assistant and introduced himself. Dr. Reynolds was professional and confirmed all the information gathered. He examined my nose and throat first, to which he informed me that I have deviated septum, which was news to me but made sense. When he got to my ears, he confirmed what the assistant said about my right ear being completely blocked. My endo put on the referral that I was having drainage issues, to which Dr. Reynolds informed me it was just an abundance of wax and everything else looked great, with no damage. I was so elated to hear this! Dr. Reynolds offered to see me in a year to check on my ears again, to which I agreed. I was then led to the checkout area and offered a seat to wait. Another employee checked me out and scheduled me for the following year. So far, my ears are better and the issues have not returned. Everyone was professional and everything was clean.

After receiving the referral from my primary care doctor, I heard nothing from them for 3 1/2 weeks…read moreeven after I called them 3 times trying to speak to someone for an appointment. They wouldn't even transfer me to anyone and said I'd have to wait for their call. A horrible way to run a medical practice! Stay far away if you need care any time soon.

Dr D is the absolute best, he takes the time to listen to you, & discuss all necessary options. He…read morefixed my Deviated septum, now I truly know what it's like to breath.

dr d is amazing and his staff is amazing as well ugg after yrs of suffering and meds i went to go…read moresee dr d . he fixed me right up..

I don't have any issues with the hearing aids, but it seems every time something goes wrong, the…read moreoffice is closed for various reasons. My schedule is tight and I end up not wearing my hearing aids for a week at a time because I can't get service. I bought an extended warrantee and should get service. I found it faster to go online and get a maintenance kit and extra parts.

WOW!! I did not realize how badly my Tinnitus was affecting my hearing. I REALLY did not…read moreunderstand the terrible effects it was having on my attitude. The hearing test was very complete. They were very patient with my stupid questions. The new hearing aids are damn near invisible. Never, not once(and I was waiting to hear it) did they say ready to buy? We covered options, we covered best to worse and why. No rush, No pressure. Just an absolutely pleasant and informative experience. My wife is going in for the testing and I'll be going with more question and probably a decision on a hearing aid. an amazing EAR opening experience.

KUDOS to the staff entire staff for providing supreme quality customer service! As military…read more veterans, they treated me with utmost respect! Dr. Vincent Anagnoes is the best ENT doctor! They had everything ready and the paperwork smoothly. I highly recommend all to come and visit to support this local business !

Loved the whole experience! Dr. Cox was great, he answered all my questions & explained everything…read morethoroughly! Very personable! Office staff is very friendly & efficient!

,Great Doctor.Professional and Good personI've been going there for2/12 years.Happy to have him as…read moremy Primary physician.Staff is friendly and kind.Big office .

I have had 3 appointments at this location, each time I have had to wait at least an hour. Bad time…read moremanagement skills.