Professional and very focused on my husband's issue with his hearing/…read moreClearly explained the hearing issues and the options available to address them, Front desk was top notch and welcoming. Andrew ensured by husband understood what had to be done to get the results we needed.

I want to review the care and service I received at the office by Dr. Andrew Wagner who responded…read moreto my urgent needs to get my Lyric aids replaced ASAP. In spite of the COVID -19 issues, he got my message and personally addressed my concerns with immediacy and superb customer service. The aid I needed is disposable and needed to be fresh, programmed, and powered up. He provided the correct devices and resolved my urgent needs in a few minutes. As a physician, I have come to recognize good and bad care of patients and I clearly recognized Dr. Wagner as an outstanding professional. If you use his services I am sure you will not be disappointed. M Kramer, MD

Patient Be ware: At the request of my ENT in Illinois, I scheduled an appt with an ENT in Florida…read morewhile on vacation, Dr. Todd kupferman of Light House point, FL. I recently received a bill from his office for my portion for two procedures he did not perform. His billing office read his notes to me which said he did perform those two actions - a nasal endoscopy and ear wax removal. I called his office, spoke with Kimberly. I explained the situation with her, she said, " I will remove those two charges off your bill and resend". He did not do what my ENT doctor was hoping. I will not go back to Dr, Todd Kupferman.

Absolutely Horrible Experience - Beware! I went to Dr. Todd…read moreKupferman (ENT) at 3126 N Federal Hwy, Lighthouse Point for a simple sinus problem, and it turned into a nightmare. Without any real consultation, I was given tests I never asked for, my sinus issue wasn't resolved, and I ended up with a $1,200 bill out of pocket. When I tried to discuss it, I was told I needed more tests (only at their office) and expensive surgery. It honestly felt like money mattered more than patient care. I left feeling completely disappointed and taken advantage of. Would you like me to make it sound a bit more assertive and warning-style (for stronger impact), or keep it as-is -- emotional but balanced?

please accept our sincerest thanks for being so generous letting us borrow the charger for my…read morefather in law while we were on vacation after realizing that he left the charger for his TruHearing TH Advanced 7 RIC U T appliances. We could not find a source even to purchase replacement charger on such short notice while away from home in Michigan, much less rent or borrow. Dr. Andrew Wagner was helpful and friendly and definitely went out of his way to provide excellent customer service and patient care.

My internist referred me to them because I had blockage in one ear. They took me immediately and…read morecarefully cleared the blockage. I then made an appointment for a hearing test and adjustment of my hearing aids. Again they did the test and programmed my hearing aids. They were friendly and professional from the front desk to the audiologist. Through the years I have been to many audiologists and theirs was the best. They did not try to upsell. .

Julie Roberts & the folks at Florida hearing care are wonderful. Believe it or not, they offered a…read moreFREE consultation & hearing test on Facebook and I took them up on it. It really WAS free!!! Julie did multiple tests, explained in plain English where my hearing was at, and was just great. They did NOT try to sell me unnecessary hearing aids, treatments, or drugs. This was just simply a great positive experience & I cannot recommend them highly enough. If I ever need these services again (and let's face it, as we age, we WILL) Florida hearing care is the only place I'd consider! 5 Stars!

My friend's Medicare Advantage plan referred us to 3 Hearing Aid Specialist's office to choose…read morefrom. After looking at their web sites and comparing the information offered, I called Florida Hearing Care for an appointment for a hearing test and hearing aid programming appointment. Both of the office staff individuals I spoke with were courteous and helpful. They were genuinely interested in answering my questions and making me feel comfortable. When I had to change the time of the appointment at the last minute, I was treated with respect and she made me feel cared for. I am looking forward to the appointment next week and am hopeful that the actual hearing test and hearing aid programming session will be beneficial to my friend.

Only saw his PA but she was awesome!! Healed me and was courteous…read more ......,,,,,,,,........,,,,..........

I came here in the worst of pain. Sunday I called knowing that they were closed, I was not…read moreexpecting anyone to reach back out to me until Monday, and for an appointment - probably even later. However, a sweet lady called me back that Sunday ,because of the message I left and the level of pain I was in. She was patient, attentive, and kind. She heard my concerns, and assessed my problem, and gave me the earliest emergency slot appointment available. Monday morning, I showed up in a terrible condition-tons of pain that I never felt in my life. This office was completely understanding. Sometime when your sick, and out in Public the way people act can make you feel worse, especially if they are inconsiderate, however this office was never ever like that! Each person in the office was kind and helpful, from the moment I walked in I was assisted. When I got back, Doctor Lapco was so attentive, and kind. He gave me a fist bump, and made me feel comfortable and welcomed despite my "Self-Pay" status. He was not able to take a culture thanks to the level of swelling of my ear, but thanks to him inserting a cotton for collection of the antibiotic I was able to finally feel the antibiotic effects, thus the healing process could begin. Without that, the swelling would have blocked the medications from really having any effected - like it did all weekend prior. When I left the exam room, the front desk staff was able to assist in setting me up a follow up appointment, and despite my financial situation they really worked with me. I had to come back to get rechecked but being that I already made my way to the Urgent care and was out a few hundred dollars to no avail in fixing this problem, they were understanding and helping me out by not charging me the follow up appointment. This came as a surprise to me when I called still in pain asking for guidance on what to do. Thanks to this doctor, and his staff I was all better in 1 full week. He gave me good advice on my follow up appointment to keep from having to come back, advice I intend to follow. Thank you Dr. Paul Lapco, and staff for all your consideration, speedy assistance, and kindness. I am forever grateful.

I had a little infection near my elbow and I went to my doctor's office and they were all on…read morevacation so I came to MD NOW! What great service I received from the receptionists to Michael , who was fabulous and the doctor! Yes, my elbow was infected.I received antibiotics to take home, they took x rays to make sure there was not any kind of a fracture , and I was all cleaned up and bandaged and told to come back in two days for the doctor to check on the cut and bruise and infection. I highly recommend MD now they were all very nice and informative.When I got there, the receptionist said there'll be an hour wait and she was a hundred percent correct!

I am having a situation at your location in Lighthouse point. The doctor G. offered me a shot I did…read morenot want and did not agree to pay for, but he insisted and promised not to charge me for it. So I agreed to have it done.Now I am receiving the bill and none of your department ( billing department) or office is able to fix it. Disaster.