I recently drove 1 1/2 hours to a hearing appointment (I have hearing loss due to a TBI sustained…read morefrom an IED) when the hearing "professional" was testing me she had no clue that hearing loss could be caused by a TBI or even what a TBI was. She then proceeded to ask what an IED was as well and what happens to you when you are blown up. Absolutely ridiculous "care" and a completely shameful show of medical professionalism. She also had less equipment to test me than I had already previously been tested and she was not able to test for the hearing loss which I have already been diagnosed with. Her findings were then what was used for my disability claim causing me to have to start all over. Absolutely Terrible!

Jenna Turners team scheduled a appoint with me called got me in on a cancelation as a Referral…read more from Dignity Health never asked me for my health insurance info got there and then said they don't take my insurance. Thank you for wasting half of my day on a very already busy schedule.

I have been using Hearing Aids Today since I was discharged from the military about 20 years ago…read more Rick has always provided me with outstanding service and the highest quality products for a very reasonable price. The last hearing aid I just replaced lasted me well over 10 years. Rick will always get my business and I highly recommend Hearing Aids Today if you are looking find a reliable place to purchase hearing aids. Steve

I am very glad we bought my mother's hearing aids at Hearing Aids Today. Rick, the owner and…read moreoperator, made the perfect recommendation for her. Additionally, he continues to provide excellent service.

Great office staff! Dr. Campbell and his team were very informative and professional. Dr. Campbell…read morehas been my Audiologist for about 10 months now. After my hearing was flagged by the CHP background recruiter, I struggled to find an Audiologist that would be willing to accompany me through my journey to correct my hearing. Big thanks to Dr. Campbell and his team for supporting me through my journey. Highly recommend.

FYI Their hours, per "their answer machine" are until 4pm. I had called them at 3:45pm and it took…read morethem until at least 10:30am to return my message. And if I had not called to check the status of my hearing aid, I DO NOT believe they would have called me back!!!! Especially knowing their lack of Customer Service

I was referred to Andersen by my P.CP. after I had voiced concerns about my hearing. I had to call…read morethe office numerous times and days to actually talk to a live person. The recording says that due to high call volume it may take 48 hours to get a callback. I waited 2 months for my appointment once I was able to talk to a live person. It's a tiny office off of 21st Street. It was not busy when I arrived. There was one receptionist working. I filled out my paperwork and was called back within five minutes. Mr. Andersen didn't ask me any background questions or try to understand what kind of trouble I was having. He didn't do a physical exam of my ears. He just told me to step into the booth which was not soundproof. I could hear the secretary in the other room. Even after he had closed the door. He placed some very old looking headphones on me. He stepped out of the booth and instructed me to signal to him through the glass window when I heard a sound. He tested different sounds and tones at various frequencies. He then assessed my word recognition and that was the end of the test~ 5 minutes total. He came into the booth and said my hearing was in normal range. I took a brief glance at the paperwork that he held up and then he walked away. He said he would forward the results to my P.C.P. I even googled "what to expect during an audiogram" and what I experienced definitely wasn't thorough, informative, or helpful.

I got a hearing screening because I was concerned that my hearing might be getting affected by…read moreriding my Harley. Dr G passed me with flying colors and will be making me custom earplugs so that I can keep my hearing. She explained the results of my test in a way that I could understand. I highly recommend going to her!!! If you need anything for your hearing, she's the best!!!!

Attention VETERANS this place does not care about any disability you might have. They are rude and…read moreuncaring. If you get sent here I would highly recommend changing your appointment to someplace else.

I would strongly encourage others to carefully consider their options before using this hearing…read morecenter. My experience was extremely disappointing due to poor communication, long delays, and unprofessional treatment. It took months to receive meaningful communication or follow-up, and I often felt ignored and left without answers. Staff were rude, dismissive, and did not communicate clearly or professionally. Most concerning, I was told one thing regarding services and coverage, including representations made to both my health insurance and me, only to later be told those commitments would not be honored. This left me feeling misled, frustrated, and without trust in the process. When people seek help for hearing care, they deserve honesty, timely communication, professionalism, and follow-through. Based on my experience, I cannot recommend this center and would advise others to ask detailed questions and get everything in writing before proceeding.

I was anticipating a wide variety of choice for hearing aids. I was shown 1 brand and ending up…read morepurchasing an expensive pair with a solid guarantee that I could get a full refund, for up to 45 days, for any reason. After a couple of weeks, I decided they were too expensive as compared to other brands, so I returned them for the promised refund. It has been close to a month since then and they have not been able to credit back to my credit card the money that I paid out. Completely unacceptable!

The entire "appointment" was just shady…read more.. The process didn't inspire my confidence, so I'll be getting other opinions -

Overall it was ok but I had to reschedule and when I went to the appointment the other person said…read moreI didn't have a appointment for that day and I always write my appointments down as soon as I receive them it happened twice today the 26th i had to call and reschedule my appointment at 3:15 because I have fareups with my back it was good I called be this Marie said I didn't have appointment for me cause I would of drove way up there and not had an appointment scheduled again I have bad legs and bad back on cane and walker and it is very frustrating to go and they say no appointment it's some kind of mess up between the two person there

I really don't understand how professionals in their field of hearing aids can order a 90 pound 4…read morefoot 8 inch elderly woman an xlarge hearing aid. Recall these are hearing technicians, not a doctor among the staff. I made and kept a hearing appointment for my IHSS recipients all the way back in March. We recieved the hearing aid in May and on our follow up appointment 2 weeks later these technicians realized the discomfort being created by a grossly oversized hearing aid. We were told that we would have the correct size hearing aid two weeks later. My recipients had me call 2 and a half weeks later to find out where the hearing aid was. I am obviously the worst person for wanting to have a tracking number because I am done hearing 2 more weeks from these professional technicians. These professionals have told this elderly woman, on her 79th birthday that they are now canceling her order lol. Because they will not work with her ihss provider. I beg all your pardons. You folks have to do a much better job. I just want you all to know that now we have to report this to medi-cal and make sure this place refunds all the monies charged by their complete lack of professionalism. These technicians, are not doctors and have a very high opinion of themselves and their repeated short comings are not to be addressed or highlighted. After 11 weeks this smells at least completely unprofessional if not fraudulent. Now that my recipients have had the pleasure of seeing and using their aids they have finally come to terms with the fact that amazon has hearing aids for 50 to 100 bucks for a set that work just as poorly as the hearing aids being offered here but never actually delivered. LOL.... can anyone explain how a plastic hearing aid can be stocked by the likes of walmart and amazon and a center called hear for life some how don't have a single unit on hand lol.... Wouldn't having the various hearing aids available during the appointments help these technicians to make the correct recommendations for their clients? I really don't understand this at all.

I like the service my mom got at this office very friendly staff keep up the good workread more

Called to ask a few questions and was greeted by the Lisa. She was very sweet and helped answer…read moreall my questions.

Miracle ear is a great hearing device which is compatible with all my devices iPhone IPad and yes…read morewith my Subaru too. Reason for my update is James Armstrong. Excellent at fitting and follow up service is perfect. It's the person touch James offers which will leave with a feeling of family and friend. I am humbled by your kindness and compassion as I shared with the loss of my son. Thank you

Took the time to talk & listen to my complaints also was concerned with my other issues and wants…read moreto make sure I am cleared by my 2 most important doctors. When I couldn't get appointments for the clearance doctors 1 could get me in within 2 weeks the other was 2 months out & Dr Matuk's office will be calling to get me in sooner.

Dr. Matuk and Mary or Mark, not sure of the gender, refused my services today for being a veteran!…read moreAnother doctor, in the same office, found a blood clot (Boghal) on my intestines and Matuk's feeling were hurt because I requested that doctor to take care of my care. Matuk gave me a colonoscopy without ever a follow up. So Mary or Mark; hope I didn't get the gender wrong, the office manager, refused me because they said I saw another VA doctor. Why would the VA make an appointment with Matuk if I saw another doctor? That didn't make sense or wasn't a logical reason refuse to see me OR it's because of my service to this country. Dr. Matuk's office refused me because of my veterans service or because of my ethnic background as a Native American! I have 2 excellent insurances both Blue Cross/Blue Shield and the VA insurance but was refused service. As a proud member of the VA and the American Legion of California, I will be informing ALL veterans of this horrible group of medical "professionals" and Matuk's office! Horrible people!!!