Staff are super nice and helpful. Their prices seem to be lower when I compare them to similar…read moreplace I order online. I buy between the 2 when one place is out of stock or carries a certain brand that the other doesn't have. If you're health/environmentally/ethically conscious, this is an excellent place. Everything from laundry detergent, to make-up or supplements, chocolate and groceries, they have everything. It is a good idea to research first if you're looking for something in particular. For example if you're a vegetarian/vegan and looking for vitamins/supplements, take a look online at the brands that they carry to make sure they suit your needs.

Amazing staff. They literally find everything for you, and - you rarely have to go looking for…read morethem. They are seemingly everywhere. Great products.

Healthy Planet has a ton of natural products and supplements. The staff is super helpful, and the…read moreprices are decent. It's a solid spot if you're into healthy living.

Some of the staff is extremely rude. As my mom and I walked in the door today, a woman was fixing…read morethings on a shelf that was three or four feet away from us. Something happened on the shelf and a nail polish bottle flew off the shelf and broke on the floor. The woman looked at my mum and I( who were still far away from the shelf, not touching it at all) and said "How did that happen?" with this dirty look on her face. She kept asking us in this accusing tone. My mum was saying "I don't know how it happened but we had nothing to do with it." She just kept asking. I pointed out that a sign behind the nail polish had fallen over and knocked it off the shelf. She looked at the sign and said with massive attitude and a dirty look "Oh, that fell when you slammed the door." No comment on how we may possible have hot pink nail polish all over our clothes/shoes because this bottle literally burst a few feet in front of us (luckily we didn't), no kindness or benefit of the doubt in her voice at all. Just blaming attitude. Seriously poor customer service. Rude, arrogant and just plain stupid. A woman came out from behind the counter right away, I believe she was the owner. She watched the whole thing happen. All she did was ask if she could help us. No apology or comment on the situation. They must be hiring friends and family because this woman was a total bitch who has no customer service skills what so ever. Wont be shopping there again.

Great variety of organic produce. They have a lot of vitamins I've never seen anywhere else. The…read morestaff are knowledgeable and can answer your questions. They also have a large freezer section as well as a bulk section with flours, pasta ad nuts. They also carry familiar brands of vitamins and protein products. I'm not an expert on this stuff, but any specialty items I've looked for, they've had.

This place has it all from fresh to frozen gluten free, organic, best vitamin selection. The staff…read moreis fully knowledgeable and so kind & professional!! Thanks everyone

This store just recently relocated within Pickering Town Centre and is now located just outside of…read moreThe Bay on the lower level. I have always received fabulous customer service at this store and they are always willing to order in products if you're looking for something they normally carry. They offer good, honest advice and their prices are comparable (if not better) than other supplement stores in the area.

I searched high and low for a product and was about to give up when I popped in here and found it!…read more The woman I dealt with was very nice and I would go back there. The store was clean and organized so this first visit for me left a good impression. :)

Rose helped me find the product I needed. And she told me not to buy then ones I don't need. So…read morethey don't just try to sell you things that don't work

As the only North American supplier of an expensive alternative cancer injectable that must be kept…read morecool for safety, these folks know they don't have to make good when a shipment is delivered days late with 2 TINY "cold" packs arriving warm--even if you paid for express shipping. And they didn't. The "customer service" rep just said all sales were final, that they only counted business days when determining if the shelf life safety is met in shipping time (???) and would do nothing to make good. Not even a discount coupon to reorder or an apology. Clearly they are raking it in as the only supplier of this popular alternative treatment. They don't have to offer good customer service or even basic human decency. The company name is certainly ironic. Even if I reordered, do I trust that a company so focused on profit and cavalier about safety of shipping actually keeps an injectable product refrigerated until it is shipped? Absolutely not. Buyers beware.

The Herbal Pathway carries a range of minerals and vitamins supplement as well as herbal and…read morehomoeopathic remedies. It's not a large store but their shelves are always fully stocked. Typically I have not had a great experience in this store as I find the owner to be rather arrogant... as in, his opinion is the only one that's right, despite what my Doctor has told me. Perhaps I'm a sucker for punishment but I occasionally stop by, when our regular nutritional supplement store is out of stock of something, hoping the customer service has gotten better. Unfortunately, it has never been the case but today... today was different!. He was actually helpful, offered advice and was really quite personable. I'm leaving them at 2 stars for now until I can figure out if this was just a one-off.

They carry a wide variety of products and the best / highest quality vitamins & supplements…read more The owner is very knowledgeable & helpful. If they don't have what you need they're willing to order it in right away. They also run classes on health & wellness. Meditation, reiki & more. Great independent shop.

This has got to be the worst Health Food Store in Durham Region. Absolutely NO customer Service at…read moreall. I've been here several times (mainly because my Dry Cleaner is in the same plaza) and I've always walked out empty handed. The staff could not care if anyone walked through their door. They don't greet you or acknowledge your existence in the store. Not once have they offered to help you out. Best advice is to go somewhere else.