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    Healthy Home Insulation Systems

    5.0 (1 review)
    Open 7:30 am - 5:30 pm

    Services - Healthy Home Insulation Systems

    Insulation installation

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    11 years ago

    Good price, professional and hard works. They do a thorough job

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    JCI Gutter Services - Rochester NY wrap around Gutters

    JCI Gutter Services

    (2 reviews)

    He did our new gutters install and did a great job on time polite good workmanship replied in…read moretimely fashion Thank You

    This is not an evaluation of JCi Gutter Services as a whole, merely a reflection of my experience…read more On 10/13/2022, I inquired about price, availability, and reliability to clean my gutters, and JCi subsequently committed to cleaning my gutters before winter in an email stating, "You got it!!!" [Emphasis JCi's.] On 12/20/2022, I emailed JCi noting that I'd apparently not made its list after all and that I'd look elsewhere for a reliable contractor. The response included an apology with excuses about workload and weather, and an offer that if the weather warms up he could "try to get out there" -- not exactly the 'firm' commitment he'd made in October, so I once again stated that he needn't worry about it as I 'd look for someone reliable. JCi emailed again late on 12/29/2022 with an offer that he "may be able to come by" the next day -- once again, not a firm commitment to actually showing up, so for the third time I responded that I'd look for someone else -- some reliable. JCi replied on 12/30/2022 that, "I wasn't really interested in working for you after that last email but I was going to fit you in...". And there it is -- with JCi, I am the bad guy despite being clear in my very first inquiry that I was looking for someone RELIABLE. I am the bad guy despite the fact that JCi failed to keep a firm commitment to clean my gutters before winter [There's a word for that, and it's not "Reliable"]. I am the bad guy because JCi couldn't be bothered to let me know they couldn't keep their commitment [Reliable? Guess again!]. I am the bad guy here because I have this outdated notion that fulfilling one's commitments and keeping customers informed are actual evidence of being reliable -- not promises that I'll "try to get out there" and I "may be able to come by", all the while hedging your actual level of commitment by noting there are still other customers still needing service.

    Frank's Basement Systems - Process of smoothing dirt

    Frank's Basement Systems

    (29 reviews)

    We used Franks to bury gutters, install a new bubbler at the street, and changed plumbing for our…read moresump pumps. This was not an inexpensive job compared to other contractor prices, but we went with Franks because of their reputation. Not everything went exactly to plan, a couple things were missed by people, but Frank called me personally because he was not happy with the execution of the project. I wasn't even that upset because they felt like minor annoyances compared to past contractor experiences I have had. They had already communicated that they intended to send different people out to fix them, but Frank went above and beyond! See during and final pictures! We fully intend to use them again for some future basement projects. Listen, you can't control everything everyone does as an employee of your company, but you can make it right. And if you aren't sure if a company you hire is going to have your back if something goes wrong unexpectedly or something gets missed, then just choose Frank's because they are just incredible at taking care of their customers. Above and beyond!! We are grateful to have them!

    So far not so good. Sales person Chris Twarzak omitted work to be done on the contract. People,…read moremake sure you read not just sign. Floor drain in low point removed and not replaced. Also no clean out on that wall. I'm told the sump is the low point. Hard to get water in when it's built up higher than the floor level. I have water lines that need draining before winter and it goes onto the floor and it pools up nowhere near a "clean out". If it's only a "clean out " why is it sloped downward? I guess that explains why its at a point the water doesn't go to. Not a drain. Grr. Also my water intrusion shot right past the bright wall and created a pond nowhere near a "clean out " coincidentally the area the water pulls up at is where the drain used to be before they removed it. Also, during the recent heavy rain for days, if you look in the inspection, clean out port, there is no water flowing. It does not follow the drain tile. It's beneath it. Their solution to water pond in the low area was to build a dam to prevent

    Healthy Home Insulation Systems - insulationinstallation - Updated May 2026

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