This my second time having an issue with the office staff. I believe it is the same person, her…read morename is Stephanie and she is completely rude and as soon as she starts speaking you can tell she really dislikes her job. i really wish for the sake of this practice they could finally let her go, she hung up on me and passed me to someone else who luckily was much nicer and way more helpful. I love the Doctor I see but it is getting very frustrating!

Dr Hernandez is completely useless. I found a new provider. this place didn't even bothe to do…read moresimple labs. I've been walking around half dead over a year because I literally am hemorrhaging. low blood volume and low ferritin. in order for them to listen to you, you better be pregnant. I think there needs to be a gyno group strictly for women who are not pregnant. these people don't care. if I could give zero stars I would. do not go.

Everyone is correct about billing. They want all your money right away but when they can't help…read moreyou, it's like pulling teeth to get your money back. It's been months and still no refund. They aren't commutative with what's going on, they clearly aren't rushing anything. I need the refund to work with a different company who can help ... And I certainly can't sit around and wait for years, that's the entire point is I'm running out of time. I'd look elsewhere.

My husband and I had such a fantastic experience here. Dr. Tarantino was transparent about the…read morewhole process and answered any questions we had. When it came to procedures he would talk you through the whole thing, everything you might be feeling and may experience which really put my mind at ease. The nurses were AMAZING! So sweet and gentle. I have nothing but great things to say about my experience with them. You never waited long and contacting them was really easy since they have an app and you can message the nurses. Our baby boy is due in October and we can't wait to meet him. We can't recommend this place enough

THEY LOST MY EMBRYOS!!!! DONT USE THIS CLINIC!!!…read more I had an extremely distressing and unacceptable experience at Florida Fertility, and I feel compelled to warn others. Gayle has run this place into the ground!! I have referred 6 of my friends away from this place and to another clinic! My retrieval was Thursday, Feb 6th. On Monday the 10th, I met with Dr. Sanchez to ask a simple PGT question--something that could easily have been discussed over the phone, but instead I was called in for a "consult, then charged $115. When I was shocked about the fee, the red head up front was rude. After all the money we have already paid for the IVF cycle, I get charged for a question? Anyways, we agreed to proceed with PGT, per Sanchez- and I was told that embryo cells are sent out every Wednesday, so will be sent out in 2 days if they make it through blast. On Tuesday (Day 5), the embryologist called to update me about the three embryos making it through Blast. On Wednesday the 12th (Day 6), she called and stated the fourth embryo had not progressed and that she would be sending the other three out THAT DAY. By February 21st--nine days later--my PGT portal still showed "pending payment," with no updates. Confused, I called Florida Fertility. Meaghan said, "that's weird there's no update, shell call them. She called back and said Igenomix is pending payment? I already paid FFI for my PGT test. I was super confused. I wasn't told I ALSO owe Igenomix for PGT as well. So, I called to pay. They told me there's no payment due, as they didn't receive any of my cells to test. I called FFI back Meaghan answers, Gayle is in the back screaming "That's ridiculous, we have a tracking number. Shell call them back and call me again." NO CALL BACK, and they ignored my SEVERAL calls, because they didn't have an answer to where my embryos were. So, I left a vm, that I'm heading up to the office to get an answer!! Gayle didnt want me up there, so she instantly calls back. "Hi, this is Gayle returning your call." UMMMMM WHAT?!?! WHERE ARE MY EMRYOS??? She calmly plays stupid, "They only went out TWO days ago- Wednesday the 19th." NOOOOO, they went out on the 12th!! "Who told you that?" YOU!!!!!!! And Sanchez, and the embryologist, and Meaghan when I called asking for an update!!!!!! AND YOU JUST TOLD ME YOU HAD A TRACKING NUMBER FOR GOING OUT ON THE 12TH!" She said, "I have no recollection of telling you that." OF COURSE YOU DONT! Then, she called me rude, because I was CLEARLY panicking. Ultimately, it was revealed that the embryologist forgot to place my embryos in the shipping box on the 12th, even though the tracking number was documented in my chart. No one realized they hadn't actually shipped until I called for an update. My embryos were effectively unaccounted for OVER a week, and afterward all three came back with abnormal results--something I FIRMLY believe is connected to the mishandling. Dr. Sanchez nor Dr. Fonti has reached out to apologize, follow up, or reassure me. I was later told my case was the primary topic of their Thursday meeting, yet STILL, no one contacted me. Also, Gayle scheduled an SIS sonogram and told me it was covered by insurance. The night before, I was informed it would cost $1,100. Gayle said insurance was covering it? Of course, her famous line, "I have no recollection of saying that." So, assuming I needed it, per Gayle, I moved forward with the sonogram. Come to find out, it's only if you're implanting!!!! Now that my PGT results came back bad due to mishandling, I DIDN'T EVEN NEED TO DO THAT SONOGRAM. When I emailed Gayle about it, she rudely said... "Well, you could have cancelled" Right, had I know what it was for, I would have waited on my results to come back first, but I did it because you said that was the next step... AND I TRUSTED YOU! Separately, during my ectopic pregnancy surgery, Dr. Fonti BOTCHED my abdomen! When I later showed the area to Dr. Sanchez, he told me, "My work would have never looked that bad!" Horrible DR's, staff, clinic, customer service, etc. All around the absolute WORST clinic!!

From the owner: Florida Fertility Institute is a nationally and internationally recognized state-of-the-art center…read moreoffering comprehensive and advanced reproductive services. Our depth of experience in microsurgical tubal reversal, in vitro fertilization (IVF) and other innovative reproductive technologies has earned the practice the reputation as "The Fertility Experts" among physicians and patients. Our team of fertility experts combine their medical and scientific expertise with the highest level of individualized and compassionate patient care. Our goal is to ensure that you are always afforded respect and a genuine understanding of your individual needs. Our physicians are fellowship trained and Board Certified in Reproductive Endocrinology and Infertility. They are dedicated to educating our patients regarding the various causes that affect fertility and working with you to develop a personal and successful treatment plan. In addition to expert clinical care, Florida Fertility Institute is highly regarded for its commitment to the education of physicians, nurse practitioners, and physician assistants in-training as well as its involvement in clinical research. Florida Fertility Institute takes pride as a leader and innovator in fertility care. Florida Fertility Institute Key Points: Has the most experienced fertility experts in the Tampa Bay area. Is the only fertility practice offering family balancing (sex selection) in the Tampa Bay area...

I would not recommend this practice. Although the nurses and doctors are nice, their communication…read moreis awful. They do not respond to any of their portal messages (why have a portal for communication if you aren't going to reply) and you can never reach anyone live if you need to speak to a nurse or doctor.

They cancelled my appointments without so much as a heads up. I waited weeks for this appointment…read moreand took time off of work. The receptionist said they have a computer glitch that randomly cancels appointments without notification. I asked the receptionist if the tables were turned and I double booked without notification, would I have consequences. She laughed and said yes and offered no recourse my troubles. They're playing with the livelihood of their patients. I recommend you find a reliable practice that puts their patients first.

I love this Dr and miss him so much. He closed his practice during the pandemic and he has been my…read moregynecologist since I was 19 I have not found another gynecologist who has treated me so compassionately and was so knowledgeable. I really miss this quality of care I cross my fingers every year in hopes that he's doing well and by the luck of the stars, he will open another practice. I will be the first one there. I had planned on him delivering my baby Dr. Gitomier this is Jade, W. thank you for your kindness and knowledge

I saw this doctor at a different practice years ago. I was having a miscarriage and this guy…read morecouldn't have cared less. He and his staff were so cold and uncaring and seemed primarily interested in scheduling the D&C, which nets a larger fee. I've never forgotten how poorly they treated me.

The worst experience I have ever had as a patient In The most vulnerable of times as a first time…read morepregnant mom. Terrible staff and and when you report problems they care to listen. They can really harm people this way

The staff there are soooo friendly! The check in staff were friendly and efficient. The doc doing…read morethe exam was so energetic and kind. They get an A+ for kindness!! The facility was also clean and looked well-taken care of. It is also in an easy to get to location (which is a huge bonus). I will be recommending this place to my friends!

I am a first time mom who needed a new OB/GYN as I had been going to a Fertility Specialist to get…read morepregnant. I was very nervous as I had a bad experience with a GYN in the past. I was referred to Women's Care of FL by a nurse anesthetist who works with the group. When I was asked to fill out the Binding Arbitration agreement I was very hesitant. It seems that this is pretty common and most Dr's will have you sign one. On my first visit, I met with Dr Morris who was so nice and knowledgeable. He acknowledged me and my husband by name and made us feel very at ease. I have seen Dr Morris about 3 times now and I hope he will be able to deliver my baby (there are 5 Drs in the group and they are on a rotation). He is has a very relaxed personality and makes me feel that my first pregnancy will be a breeze. He makes me have the attitude of "do not sweat the small stuff". However, you know that he is very educated and experienced in his field. I asked a couple of girlfriends if they recommended their OB/GYN and no one said they loved their Dr. Well, if you go to Women's Care of Florida at St. Joe's- you will love and recommend your Dr to everyone!

I guess I have to be dying or pregnant to get an appointment here this is the third time I've been…read moreto the building and they won't see me after having done the paperwork online. I'll be driving over an hour back to my doctor in Tampa, but whatever!

AVOID AT ALL COSTS!!!!…read more Seriously the worst care team communication I have ever experienced in my life. Taking my health concerns of my child and I not seriously. Responding to my question with advice from a DOCTOR IVE NEVER BEEN SEEN BY!!! Even my 10 years in the Marine Corps being seen by untrained military personnel was far better than this. The incompetence on this obgyn office is absolutely disgusting, disgraceful and disturbing. This is how they treat a pregnant woman who is considered High Risk. I absolutely will be reporting this facility. I'd seriously rather have my 6 year old give me medical advice and she would do it 1000 times better than them.