Choice Medical Equipment has been my go-to favorite vendor for my needs as a quadrilateral amputee…read moredue to Meningoccemia, in September 1995, half a world away in Christchurch, New Zealand. They are my recommendation for any person who prefers to engage in their own lives, but needs a good partner in the business. When I returned from physical rehabilitation in Houston, at TIRR, I first initiated the mobility options that President Don Nelson offered, and it's continuing to this day and year, 2024. Cheers, Mark F.

Great customer service! They were quite patient with us in shopping for a mobility scooter.read more

These folks were very helpful. They answered their phone, for starters. They suggested a good tune…read moreto stop in when a specialist would be available for what I needed. They had the hand brace I needed and fitted it for my hand with carpal tunnel. Excellent service . Wonderful people a d attentive to my needs. Checkout was quick also. Thankful to their wonderful staff.

This retail place has the worst customer service I have ever seen. I will find another place to…read moregive my business too. They apparently know their products are bad because they don't stand behind them

I was diagnosed with COPD this past week, and sent home from the hospital after a week with one of…read morethis company's oxygen concentrators. In the hospital, hospital staff gave us no training on the machinem so we were flying blind. When we tried to set it up at home, it was not working. It was turning on, but not blowing anything out. I called Rhema, and twenty minutes later their local(ish) tech, Cal, was on the phone to me helping my husband troubleshoot. It was determined the machine was broken. Cal came out at 1030 on a wet and really foggy night from 2 hours away to bring me a new one that works like a charm. The hospital also did not tell us how to fill the small portable auxiliary tank, so Cal will be calling me again tomorrow to assist my husband in learning to do that so that I can get to my doctor appointments. I cannot say enough good things about Cal, but the company really needs to hire people for its after hours answer service who actually speak and comprehend English. This dude from Bangalore who answers totally mangles the messages I am trying to send, and that could risk my health.

I was informed that NO REFUNDS are given for an APAP/CPAP machine if you purchase it. I contacted…read morethem after being referred by my cardiologist. So make sure not to purchase any Rotech Healthcare products. Only then can you get a refund on any inadequate or deficient products.

I need to make an update to this. In talking to James i could have paid for the weekly option and…read morethey would have automatically billed me every week. I honestly did not read the full contract and chose the monthly option because i didn't want to have to inform them or drive down to tell them i needed another week, which you don't need to. I wish this would have been part of what was told to me from the beginning since the price is the same monthly or weekly, im guilty of not reading the contract from being in a hurry but would still find this very helpful. Sorry James for the negative review.

Fantastic place! Go buy from them. Instead of looking at things online go in and get it there…read more Prices are very reasonable, KC was super helpful. Looking for a rollator walker and online it's hard to pick them. Come here, test them and bring it home right away.

Very dissatisfied customer. I went in 6 weeks ago and was charged 80.00 for two sets of scrubs…read more Today the same two sets of scrubs are over 100.00. Lost me as a customer. :-(

Wendy and Mason have been incredibly helpful. They were able to help me look up my insurance and…read moreconfirm coverage. They were also extremely detail with the instructions and expectations for first time user like myself. I also really appreciate the follow up email and service that they provide. They are definitely in it for the long haul and I look forward to their service for years to come.

Once they get your money.. It's game over. I have done…read morebusiness with these folks for years primarily for my CPAP machine needs and latest visit I saw a Back brace that I spoke with Wendy about fitting my personal needs and with sales ever in mind I was assured it would be a good fit so I paid them $179.00 and was gone. As it happens once home to my dismay.. It didn't come close to being useful to me so a couple of days later I returned it for a full refund of $45.00. Didn't happen because I paid with a card. Surprisingly there was no one in the building capable of crediting my account so I left after leaving all my information including my phone number to advise completion. Nothing but crickets. After a week of silence I called them for an explanation and apology call ended. My sale date was July 28, 2023. Todays date is December 5th 2023. I'm willing to at this point accept I was ignored by the powers to be. The products they offer and all valuable to those of us who use and need them but simply their customer service is seriously lacking. I told them I would be satisfied with a $45.00 cash refund. Failed attempt. My warning to you is.. Buyer Beware.

I was looking for an electric lift and needed it same day. After checking online for a few medical…read moresupply stores I came across BEK. From the moment I stepped into the store I felt at peace. Since I knew what I wanted I didn't ready shop around, however they seem to have a variety of well stocked items -so I'm sure you could find what you need. The sales rep was helpful and knowledgeable about the product. Not pushy or anything simply answered my questions and showed me how to properly use it. I loved that they even had a prayer request book as you enter/exit. This will be my go to medical supply store!

The girl that helped me (can't recall her name) she was very knowledgeable. I asked for a product…read moreand she immediately took me to it without even trying to upsell me. Then we had a little chat about coffee and it was very refreshing. I hope I don't need anything (medical related) but if I do I will go back there and if someone ask me I will point them there.

I use the services of Heaven at Home. I enjoy the ladies that they send to me for care. They are…read moreaccommodating to my requests. I recently fractured my T12 vertebrae. So I haven't needed their services because I was in the hospital and rehab. And I received visits from Stacey and Collette. Then if I need items they retrieve them for me. When I return home I will probably need more 'advanced' services. And it will return to Heaven at Home to get them.

Wonderful staff who try very hard to accommodate clients and their needs. They are locally owned…read morefor over 21 years and not a franchise so they seem more knowledgeable. Lots of caregivers to choose from if one doesn't work out. Office staff on call 24/7.