I needed home health after complications after surgery. Living in Decatur I needed to find home health that serviced my area. From the first phone call they were easy to work with and were able to accommodate my schedule. The two nurses that I have come to my home have given me exceptional care and have any come to my home on the weekend when I had an issue. Karley and Sarah have gone above and beyond and have documented my healing journey. If you need home health care you need to reach out to BrightStar Care in Denton. read more

Miss Roselyn has been absolutely outstanding as my mother's caregiver! We cannot thank her enough for being there during this trying time!

We had an amazing experience with BrightStar Care. A nurse came out to check my dad's stomach tube, and she was absolutely wonderful. She was professional, gentle, and took the time to make sure everything was working the way it should. The office staff was also great, friendly, organized, and quick to respond when we had questions or needed to schedule the visit. It's comforting to have someone so knowledgeable and patient during a situation that can be stressful. We really appreciate the care and attention she gave my dad, it made the whole experience much easier on all of us. read more

The nurses are great however the business itself is shady as hell. They misrepresented themselves and hid the fact that they do not accept Medicare which left us with a huge bill and no recourse so they could benefit. You do what you can to avoid this company and its egregious business practices, or you too might end up suffering like we are!!! read more

No issues with the nurses, but the office management/billing has been just HORRIBLE! They failed to mention that they do not accept Medicare which left us on the hook for a LOT of money. Be careful, this group will do and say whatever to get business but then screw you over. read more

had an outstanding experience with BrightStar Home Care Denton. From the very beginning, their team provided exceptional, personalized care that far exceeded my expectations. The caregivers are highly competent, detail-oriented, and genuinely compassionate. Their dedication to ensuring the well-being and comfort of their clients is evident in every interaction. Equally impressive is the administrative staff, whose professionalism and clear, consistent communication made the entire process smooth and reassuring. They were always available to answer questions, address concerns promptly, and coordinate care with efficiency and warmth. I wholeheartedly recommend BrightStar Home Care Denton to anyone seeking high-quality, dependable home care for their loved ones. Their commitment to excellence and personalized service truly sets them apart. read more

Don't use BrightStar of Denton for Home Healthcare: Rude and unprofessional communication with patients. Not responsive. Will cancel your appointment without notice. Will not arrange times to meet. Will not call prior to arriving or beginning services. Their nurse lectured me and talked at me for fifteen minutes on the phone for things that were completely out of my control. Her tone was rude. When she asked questions, she was demanding. Their administration provides the same level of communication with their patients: lacking compassion, lacking communication at all, and disrespectful to the patient. They do not care about helping people - they care about themselves. They will literally degrade you on the phone - all of them. And then get angry when you respond and stand up for yourself. read more