I was referred here by an orthopedic hand specialist for physical therapy to address hand pain I've…read morehad for several months, with MRI findings showing inflammation along a tendon sheath. From the start, the experience was disappointing. The front desk and billing staff were rude and unhelpful. When I asked a basic question about payment, the billing person actually said to me, "Did you not hear me?" -- which was completely uncalled for and unprofessional. That interaction alone should have been a warning sign. My therapist, Tanya, spent very little time explaining my condition and offered almost nothing in terms of actual treatment. Her entire recommendation was to use ice daily and take fish oil and follow up as needed. When I asked if they could help address inflammation in therapy, she said they "only offer ice" and that ultrasound or other treatments would be a "waste of my time." No exercises, no manual therapy, no modalities, no handout, no individualized care -- nothing. I brought my concerns to the manager, Marc, and he simply backed her up, saying the clinic "only offers ice" for inflammation. That told me everything I needed to know about their approach. I left feeling completely dismissed, with no confidence in their competence or professionalism. This place does not provide the kind of thoughtful, evidence-based, or patient-centered care you would expect from a specialty clinic. I strongly recommend going elsewhere if you actually want help.

I self-treat all my injuries (thinking I'm some amazing doctor) but when push comes to shove, I…read morecan't self-treat everything. If it wasn't for me needing both feet to work, I'd probably still self-treat until my foot fell off. By the time I finally gave in to seeing an ortho, it was worse than I expected. I was very happy with the ortho I saw within the OSNC network and decided to use their physical therapists to continue treatment. Here's how scheduling works: 1. You call their main office 2. They fit you in to one of their two PT offices (vista and oside) based on availability with your schedule and their schedule. 3. Appointment confirmed Seems simple, right? Apparently, it's not that easy. I made an appointment for 6pm tonight and arrived early (as requested to fill out paperwork). I get it, I've working in outpatient PT before, I've treated patients...I know how this works. As I walk in, one therapist is leaving. One therapist is treating a patient. There is no one at the check-in desk, and it looks like the place is about to close for the night. A very sweet PT Aide (Angel) approaches me, seems confused about my appointment. Apparently, there's no record of any appointment for me. All they have a record of is my initial appointment with their ortho. That's it. Let's pour salt into an open wound now....and my therapist can't see me. Her 6pm patient is here. So, I'm there. No appointment. Fought traffic. Arranged childcare...and I'm not being seen. Angel tried her hardest to reschedule me, but between my busy schedule, their schedules, they close early on Fridays...it just seemed pointless. It's clear something was not entered into whatever appointment system they are using....or attempt to use. This incident isn't a reflection on the quality of the therapists or their aides. It's a reflection on the administration in the scheduling office. Since I've lost all faith in their scheduling system, I won't be back.

Visiting from Los Angeles, my toddler accidentally crushed her hand, so we rushed here because it…read morewas the closest urgent care. We aren't familiar with the area, and my daughter was hysterical and clearly in pain. We walked into the lobby around 6:00 p.m. and stood there for quite a while because the front desk was completely unattended. Eventually, a staff member walked out, seemingly unable to read the room. She stared at us with a glazed-over expression and an odd smile. She asked what was wrong, and I explained that my daughter had injured her hand and needed an X-ray. She responded, verbatim: "He's busy right now but will be out soon." Who is "he"? A doctor? A provider? We had no idea. She then disappeared into the back without having us check in, collect our information, or fill out any paperwork, leaving us standing alone in the empty lobby. After waiting even longer, I called the front desk from my phone, hoping it would prompt someone to come out. The phone rang twice with no answer. I called again, and the same employee answered with, "Hi, how may I help you?" I said, "I'm standing in the lobby. Is anyone going to help us?" There wasn't a single other patient in the waiting room. She finally came back out and asked what insurance we had--which they accepted--but continued moving at an incredibly slow pace. At that point, I asked, "Can you tell me where there's a real urgent care?" We left and went to Scripps instead, where my daughter received prompt, professional care. This was one of the most bizarre and frustrating healthcare experiences I've ever had. If your child has an urgent injury, I would not recommend coming here. Definitely a scam!

I am a retired Marine that runs a very busy business in Sandiego. I don't have a lot of down time…read more I looked at my VA app for trusted VA community care company and found Medhero I have been running a lot and training my grand daughter who is joining the Marines this summer and my plantar fasciitis came back really bad. I have been limping and fighting through my runs so I decided I have to get this fixed. I called Medhero and they got me in same day was only there about an hour got the steroid needle in my foot in and out. Everyone was so nice and professional and super user friendly. They keep it simple. Thank you MedHero and the doctor who actually was a former Navy Flight Surgeon he was so easy to talk to and minimized the pain of that big needle going into my foot. I will be back in the future. Thank you Steve Carlile

Ive always get my blood tests at Labcorp. But after 2 attempts there with over 2 hours wait &…read moreappointments for fasting was unavailable i was able to make appointment at Scripps. It was easy to make & they provided text updates on wait time. I did get a little impatient because they had trouble entering my order & it took over 45 minutes. However Erica was very sweet & understanding. I will never go to Labcorp again. Scripps lab is now my go to.

Fives all across the board. I love Scripps. My primary Dr. Ahmed is here, my Dr. Alyssa Coleman is…read morehere, their nurses like Gloria and the whole front staff are all amazing (I love them). They take such good care of me. They get me in as quick as they can and they really listen and fight for what you need here.

The physical therapy is fine, but their billing is a complete mess. For over a year, we have spent…read morehours on the phone with their billing department and have provided them with proof of payment from credit card statements. The last we heard from them was a voice mail saying they were still looking into it. Today we just received a letter threatening to send us to "an outside collection agency." The amount is only $60.00 and we have already wasted too much time dealing with them. It is no longer worth having further discussions. I am paying it an moving on, but my family will certainly never use them or any of their affiliated offices again.

Dr. Kha Nugyen, my Physical Therapist at Rancho Physical Therapy in San Marcos and his team are the…read moremost incredible Physical Therapy office I have ever been to. 5 mths ago, I had a right full knee replacement. Unfortunately my surgery was not a smashing success. I have prolonged symptoms and being treaded under Worker's Compensation which does not make it any easier.... (I ran for an AED to save someone's life and hurt my knee...) Dr. Nugyen, by a long shot -- is the most sophisticated, educated, capable, knowledgeable and compassionate PT I have ever worked with. I had quite a bit of PT in my days, -- and frankly lost belief in PT. Dr. Nugyen though, single-handedly, turned my belief into his profession around. Even though I have some significant post-op issues and may face (hopefully) a revision, - Dr. Nugyen keeps working with me with utmost diligence and patience. His knowledge base and training is superior and I could not have asked for a better PT. Though it's a busy office, the staff besides Dr. Nugyen, the office manager Katie, assistants (hope I get their designation right?) Dana and Angelica are absolutely fantastic as well. Katie is always upbeat, with a smile on her face. Capable and seemingly never stressed she welcomes any and all with a smile and handles multiple tasks with ease and grace. Dana and Angelica keep providing clients with heartfelt care, uplifting attitude and are ever so helpful. Having been there over 30+ times, it feels like home and being amongst the most caring, compassionate and dedicated friends that really welcome all and do care Thank you Rancho Physical Therapy You are an awesome crew, make the world a better place and provide us, who are hurting and trying to get back to a sense of normalcy and adequate functioning, with not only hope and off-the-scale grand professional care. You also make it a fun and memorable experience that will stay with me for life. Surely hope you know how much good you all do for us clients and the world at large. Deeply indebted and grateful, ‍‍‍ Sam N.

This is the Costco of PT. After having a lumbar fusion, I called and requested someone well versed…read morein someone with hardware in their back. I was assured I would have the guy who runs the clinic. When I arrived, I had my forest evaluation with a very young man, he was nice and thorough, but oh so young. When I got home I looked up the therapists on the website and didn't see him. At my next appointment, I asked him why he wasn't on there like everyone else. He said oh I'm just an unpaid student here for the summer. So much for being assured I'd get someone with experience with my situation. Super nice kid, so I went with it. Other than being annoyed that the guy I was told I'd have didn't even observe the evaluation. The kids that lead your exercises are just that, kids who'd rather socialize amongst each other than pay attention to you. I'd finish what I was told to do and sit there looking around to get one of them to tell me what was next. One day this lady and I sat up looking around at the same time and she looked at me like what the heck with the same frustration I had. The guy who runs the place, I think it was JJ, never once got his ass off his barstool the entire weeks I was there. I was done, went and paid cash for PT when my insurance paid 100% just to avoid this joke. I called the corporate office to let them know....and no surprise....no one called back.

I worked for PRN in 2025. Since my end of employment, I have been unable to access my last check…read morestubs. Now I am unable to access my W-2! Numerous emails and voicemails with absolutely no luck! This is NOT okay! If they treat their past employees like that, I could only imagine how they treat their patients! Maybe a nasty review will result in a call back!

Courteous, professional, and highly competent service - I am impressed by the quality of care they…read moreprovide. Thank you, San Diego Vein Specialists!

I was treated there in their San Marcos and Escondido branch separately a few weeks ago. The…read moreprocedure is called EVLT. I had varicose veins and swelling on both legs. After a two week recovery, I was happy that my circulation improved a lot. My swelling disappeared and I can walk again without pain. The people who treated me were very comforting, accommodating and very supportive. It only took 20 minutes per leg for my procedure. I would highly recommend them. I am very thankful they improved my everyday living.

I've been here a couple of times now and I love how quick and easy this office makes urgent care…read morevisits. You can schedule same day appointments online and I've never waited longer than 20 mins for anything there. Everyone's always been nice too!

Waited for a few visits (3) to review, twice for myself and once for my two year old. Each visit…read morewas quick, easy, and good quality of service! - Made appointments online for each and only once had about a 15 minute wait the other 2 times were essentially just check in front desk sit down for a literal minute then get called back. - I am very glad to have found this urgent care, will continue to use them, and would absolutely recommend!

Been working on a tight hip flexor and glute. PT has been great with Sebastian and his team…read more Recommend. Plus front office schedulers great.

I highly recommend Gaspar! I had extensive major back surgery and had specific healing questions. I…read morehad used another PT office and was so disappointed. Since coming to Gaspar I'm seeing results. Lots of encouragement here! I also have Aqua therapy witch is also a plus!