I need to warn everyone about my recent experience with 2545 Salon & Spa (875 Gibsons Way #102)…read more On October 14, 2025 I paid $93.45 (tax in) for an "Unlimited Monthly Tanning Pass". What actually happened: -Used it successfully only three times. -Next three visits (during posted hours) the salon was randomly closed. The first 2 times had no notice. The third time, just a sticky note saying "understaffed, appointments only and to call the Sechelt location. -I called asking what was going on and if I could get a refund or extension since I tried numerous times to use my package. It's only for a month so I only have so much time to use it and when the hours on google are posted as OPEN, I should be able to access the beds. Owner Lauralye replied by email, said I was being aggressive on the phone and banned me. Completely false information. I never even raised my voice so this one threw me for a loop. When I kept asking for my money back, she permanently banned me in the same email thread. They offered a partial refund which was never received. I left a 100% factual 1-star Google review with receipts attached they got it removed/hidden. Now they are leaving themselves fake google review. Laughable. When I kept pushing, they threatened me with legal action and accused me of being "aggressive" (I have every email -- I was nothing but polite the entire time). Zero refund, zero apology. So yeah - they have no problem stealing people's hard-earned money, then threatening to sue you if you dare speak up. I cannot believe I have to go through this for ninety-three freaking dollars that they simply decided to keep. I have my receipt, and the entire email chain (including the ban, the legal threats, the fake "aggressive" accusation, and the deleted review). Happy to privately show everything to anyone who messages me. Please think twice before you hand this place any prepaid money - tanning packages, gift cards, whatever. I've now had to file with Civil Resolution Tribunal (CRT) and my credit card company for a chargeback. Just posting this so nobody else in Gibsons loses almost $100 and then gets threatened for daring to complain. Sad that it has come to this but I have exhausted every option and tried my best to deal with this privately. Unfortunately I have been pushed too far. It's almost Christmas and these days, every dollar makes a difference. This is my hard earned money after all. Support local... but not when the local business keeps your money, deletes your review, and threatens to sue you for telling the truth.

Very pleased with professionalism of Massy & Naseem - foil, mani/pedi & facial - highly recommend &…read morewill return next visit.

This is a great place for a facial, and her healing touch and cranial sacral work is outstanding…read more She takes away the pain and I feel totally relaxed and clear-headed afterwards. I've been several times and can't say enough good things. She helped me with my neck issues a lot. Highly recommended.

When I went in to book an appointment , the person booking the appointment was very rude and abrupt…read morenot to mention she just waved me to go while she answered a call. I I cancelled the appointment and will go to a salon that appreciates their customers.

Rudest employees working there . No idea how they stay in business . Sub par work, thick, uneven…read morenails, and so rude . The price they charge is WAY above any high end salons , and the work is awful. Crazy .

Loved the results of derma pen !!! Smaller pores less texture, more even skin tone. The results…read morewere so great that I wear less makeup regularly. I waited to review because I wanted to see how long results would last!!! I'm super happy and will probably do more derma pen (when my budget allows). The girls there are so warm and friendly, and really take the time to explain the whole process. HIGHLY RECOMMEND!!!!!

I've been seeing Michelle for a while now for my laser hair removal sessions. She's so kind and…read moreconsiderate. She takes time to explain every step and I truly feel at ease with her. She's a professional yet super nice and friendly!

Arlene's is by far the most amazing place ever!.. She has the ability to find every ache and pain…read moreand melt them away.. my favourite place to go for massage here in Sechelt, (and now my hubby's as well!).. A must if you have the time!

From the owner: Arlene's on the lane is an experience. Specializing in Hair removal, Massage and Facials.read more

I look at this place for stars because I had to wait like 20 or 30 minutes before my appointment…read morebegin. Although I was on time and was told that The woman would be with me shortly. When I got into the office it was very clean and she was super nice. The strange part is I was expecting to just get a sit down and talk a little bit about what I wanted done, and they felt more like you're gonna love it, you're A perfect candidate. I did end up getting it done, but it was definitely Way more pricy then I thought it would be. I don't see why it is so expensive?

Excellent service and, beautiful people. The waiting area is calming and well designed. Parking…read moreis easily accessible and, the clinic is located in a cute village. They're all friendly and informative. Love my results each time.

I need to warn everyone about my recent experience with 2545 Salon & Spa (875 Gibsons Way #102)…read more On October 14, 2025 I paid $93.45 (tax in) for an "Unlimited Monthly Tanning Pass". What actually happened: -Used it successfully only three times. -Next three visits (during posted hours) the salon was randomly closed. The first 2 times had no notice. The third time, just a sticky note saying "understaffed, appointments only and to call the Sechelt location. -I called asking what was going on and if I could get a refund or extension since I tried numerous times to use my package. It's only for a month so I only have so much time to use it and when the hours on google are posted as OPEN, I should be able to access the beds. Owner Lauralye replied by email, said I was being aggressive on the phone and banned me. Completely false information. I never even raised my voice so this one threw me for a loop. When I kept asking for my money back, she permanently banned me in the same email thread. They offered a partial refund which was never received. I left a 100% factual 1-star Google review with receipts attached they got it removed/hidden. Now they are leaving themselves fake google review. Laughable. When I kept pushing, they threatened me with legal action and accused me of being "aggressive" (I have every email -- I was nothing but polite the entire time). Zero refund, zero apology. So yeah - they have no problem stealing people's hard-earned money, then threatening to sue you if you dare speak up. I cannot believe I have to go through this for ninety-three freaking dollars that they simply decided to keep. I have my receipt, and the entire email chain (including the ban, the legal threats, the fake "aggressive" accusation, and the deleted review). Happy to privately show everything to anyone who messages me. Please think twice before you hand this place any prepaid money - tanning packages, gift cards, whatever. I've now had to file with Civil Resolution Tribunal (CRT) and my credit card company for a chargeback. Just posting this so nobody else in Gibsons loses almost $100 and then gets threatened for daring to complain. Sad that it has come to this but I have exhausted every option and tried my best to deal with this privately. Unfortunately I have been pushed too far. It's almost Christmas and these days, every dollar makes a difference. This is my hard earned money after all. Support local... but not when the local business keeps your money, deletes your review, and threatens to sue you for telling the truth.

I had a manicure and pedicure done as well as a trim. This was my first time at the salon. I was…read moredisappointed. The person at the front was not particularly attentive. I had to wait a few minutes out front. I was not offered any refreshments. The technician was friendly, but the service I selected did not include all the parts of a manicure, when I asked about it I was informed that the service I chose did not include it, I wasn't offered an upgrade. During filing, I had to point out several areas where the nail had not been completely smoothed out. When I left the salon I noticed that the polish was a bit streaky and thin in some areas. Overall, it was not the pampering spa experience I had looked forward to. It was expensive and I don't think the service matched the price. This is something I had splurged on. The room was painted dark or black and had signs of wear and tear everywhere. The lighting was too bright, and the bed was covered in obviously well-used and worn towels. Music was irritating not relaxing. Next time I will go somewhere else, or wait until I'm in the city where service is better.