Cancel

    Open app

    Search

    Headley's Hardware Hank

    5.0 (2 reviews)
    InexpensiveHardware Stores

    Headley's Hardware Hank Photos

    You might also consider

    Recommended Reviews - Headley's Hardware Hank

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Tim D.
    105
    852
    2329

    11 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Nilson's Hardware & Rent It Center

    Nilson's Hardware & Rent It Center

    1.0(2 reviews)
    15.0 mi

    POOR MANAGEMENT!!! I called their store because their shipping policy is free shipping for a…read moremedium flat rate box via USPS and I received notification that there would be an additional $8 charge for shipping to Puerto Rico. PR is a US territory and flat rate shipping to PR costs the exact same as flat rate shipping anywhere in the continental US. The manager was not available, so I responded to their email asking if they could clarify the additional freight charge and if they could try putting in an address for NY and then one for PR when creating the postage and if there is an additional charge for the shipping to please call and I would pay, but if there wasn't if they could honor their free shipping offer. The manager responded with canceling my order saying it's because I refuse to pay. I tried calling the store to explain that I wasn't refusing to pay, but that there is a misunderstanding for the additional charge because the USPS does not charge it. The guy picked up and hung up 3x without saying anything that I thought there was a phone issue. On the 4th try the guy angrily yelled at me that I am not to call the store any more and hung up. I am stunned by how poorly the situation was handled and thought maybe the guy was just having a bad day, but in looking at the poor reviews... there's definitely a habit of poor customer service and there's even someone else's review about the same situation, but for shipping to HI (which is also the same flat rate cost).

    Ordered a tube of glue from them on E bay. They said 4 day delivery. Ordered on 8-31 wasn't shipped…read moreuntil 9-3 . 9 days later still no glue. Contacted them they banned me from any further purchases and said I should not have expected it so fast since it had to ship overseas. I live in Georgia they are in Minnesota. The shipping time delay was aggravating their answer was uncalled for. They are a small local hardware store they should not try to do on line sales . They are just not set up for it.

    Headley's Hardware Hank - hardware - Updated May 2026

    Loading...
    Loading...
    Loading...