They seem to focus on each pet's needs and an effort to give them attention based on personality. My pup loves human attention...the more the better! They seem to accommodate in giving it to him. read more

Great workers and service! Our dog came back so clean and smelling pretty! The de-shedding is amazing!! Love the food and treats for our dog, too. read more

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This was one of the worst grooming experiences I've ever had -- and I deeply regret trusting Jay at Head to Tail with my dog, Coco. Before the grooming, I clearly showed Jay a photo of how I wanted Coco to be groomed. I told him I wanted her face and ears just slightly shorter than the photo. But instead, he shaved her head down to match the short length of her body -- without explaining what he meant. The result? Coco looked nothing like herself. I didn't even recognize my own dog. Who in their right mind shaves a standard poodle's face that short? I also told Jay specifically to trim the body short, but not so short that her skin would show. And yet, he shaved her so close that her skin is completely visible -- something I absolutely did not agree to. It looks terrible and clearly shows he didn't listen to a single thing I said. But it gets worse. After we got home, I noticed Coco obsessively licking her paw. When I checked, I saw that her dewclaw had been cut way too short -- it was bleeding, and they had tried to cover it up with styptic powder. I immediately called the head to tail Jay first pretended not to know anything, but only admitted to it when I described the situation in detail. No accountability until he was caught. And as if that wasn't enough, her ears weren't even cleaned properly. She's been shaking her head constantly and is clearly in pain. This is complete negligence. After the grooming, I noticed a wound in Coco's armpit area. This is not what a $150 grooming service includes tip should look like and II trusted them with my dog's safety and well-being, and they completely failed on every level. I will never go back, and I strongly warn others -- especially poodle owners -- to stay away from at Head to Tail. read more

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We have been taking all 3 of our fur babies to Head to Tail since 2015... David the owner was so attentive to our Gemma when she first went there. He spent 45 minutes just building a trust bon with her and that was enough for me to know she was in great hands. Best place to serve all your needs for your fur babies, hands down! Gemma, Ruby and Brooklyn love you!! read more

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It my first time trying this place and everything went so smoothly. They were very nice when I asked questions, and also very thorough and specific when asking for what type of haircut I wanted for my pup. The groomers gave her an adorable haircut! They even gave a report card at the end, of how my pup did during her grooming session. Special shout out to Caroline at the front desk who was super nice and was a pleasant to work with! read more

This is a new groomer for me and I was pretty excited to get my girl Coco in for a cut and style. The store is closed during pandemic and there are cones outside for line control. But I think they are spacing appointments out to enforce social distancing so I was the only one in line. I think it was about $70 all in with grooming, anal glands and a teeth brushing (which was another $5) and tax. Tipping additional of course. I wish her ears and tail were kept long, as requested, and that the cut was smoother but not too upset as hair grows. She came out with a ribbon tied around her neck and looking cute. read more

Head to Tail - Pet Stores Near Me - Cliffside Park, New Jersey

I love it here! My dog Gizmo has been coming for years and after having a horrible experience at Petsmart Head to Tails made him comfortable with going to the groomers again. They treat your dogs like their own' highly recommend! read more

First grooming for my puppy! Came out looking fresh and happy! They got a new regular! read more

Head to Tail - Pet Stores Near Me - Cliffside Park, New Jersey

Love coming here! They have talented groomers, and kind to my two dogs! I've been coming here for 2 years now. affordable on top of that!

Terrible Job from Head to Tail :( Awful place, awful service, awful haircut. My pups haircut summarized 1. They deeply lacerated his hind left leg 2. I asked that they not touch his tail 5 times and they still ignored that and shaved his tail 3. I asked that they leave the hair on his head long, and they didn't listen and shaved his head 4. They shaved his face and left 2 bald spots in between his eyes 5. He came back with an ear infection I had airdropped pictures of the look that I wanted as well as explained this in great detail and had them reiterate it back to me. Everyone at the store admitted it was an awful haircut but would only apologize. If you love your pet DO NOT bring them here. Attached are photos of what I asked for compared to what I got as well as the laceration. read more

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El trato fue muy amable, el servicio excelente y mi perrito quedó contento, le gustó mucho el lugar en el que se siente mucha paz. Quedó oliendo súper rico y el corte se lo hicieron muy profesional. Si quieren hacer cita para bañar a su mascota, deben de llamar con anticipación. read more

Head to Tail - Mateo después de bañado y con su primer corte de pelo - Pet Stores Near Me - Cliffside Park, New Jersey

I have a six months Lab, and this is also her first time to do grooming outside. I am so nervous but so glad it works out really well. The staff there are all very friendly and also gave me a report to show all the details of work they've done, and issues with my dog, my dog smells soooo good and smooth, will definitely come back again! read more

Head to Tail - Pet Stores Near Me - Cliffside Park, New Jersey

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I've been bringing our dog here for about a year now and they do an awesome job grooming her! I am specific in what I'd like her to have done and they take notes, and remember for next time. The best part is that they have a daycare option where they'll keep her for a total of 6 hours (including the grooming) without charging you for daycare--anything more, you'd have to pay but still, that is a great deal!! My only gripe is that they dont have a camera we can access in the daycare but that's not even that big of a deal. This is definitely our go-to place for our grooming and daycare needs. read more

I can't say enough good things about this place, so happy after having such a bad experience with our last boarding place that I was able to come across this GEM! Sebastian is absolutely incredible and really takes the time to listen to your concerns and explain things to you! My bulldog Tyson came back to me soooo clean and sooo tired from his daycare after, I couldn't be happier. He's been groomed before but his nails have never looked so good and he has never smelt so good either!!! Will be a lifelong customer of this establishment! read more

Head to Tail - My cleaaan boi! - Pet Stores Near Me - Cliffside Park, New Jersey

Absolutely love taking my dog here. They staff is so kind and always accommodating. My pup's cut always looks great after! read more

Head to Tail - Pet Stores Near Me - Cliffside Park, New Jersey

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Unsafe environment for cats - endangered my cat. I brought my cat here to get her nails clipped back in November - it was my first time bringing her to a groomer and I just wanted to try it out. They brought my cat downstairs to the grooming station and told me to wait upstairs. When they took my cat out of her carrier, they let my cat escape because the door to the grooming area was open, and my cat escaped into a tiny dark hole in the back of the boiler room. It was at this point when my cat already escaped that they called me down. It was impossible to get my cat out of the hole she climbed into - a human physically could not fit. Luckily, I was the one who spotted a door into the hole (the staff was unaware of this door) and I was the one who had to take my cat out of this hole as well. It was very disappointing that this groomer was an unsafe environment for cats and they do not have safety protocols. I think maybe a dog would've been fine as there was a dog gate at the boiler room entrance, but it can easily be bypassed by a cat. Do not bring your cats here. This is not a groomer that should be assisting cats. After bringing my cat back home, she was unwell for at least two weeks from the trauma. I write this review because I don't want cat owners to come here expecting their cat to be safe and cared for. This is a dangerous place. read more

Excellent place to take care of your dog. Always nice courteous and phenomenal service. We love if and Bandit adores them. Highly recommend it. read more

Great and efficient service. Friendly and professional staff. I am really happy with my dog's haircut. Pictures bellow--before and after. Will come back. read more

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highly recommend head to tail! Ollie always comes out smelling and looking great :-) seems to like the groomers / bathers here as well. read more

Head to Tail - Pet Stores Near Me - Cliffside Park, New Jersey

Management has changed. New owner Danny does not communicate when dogs are sick. He only cares about money not well being of dogs. Example-- He has not personally asked me for my dog's current vaccination records. My dog has come back with bites and infections. Would not recommend. read more

Wonderful, understanding & gentle staff, very accommodating and they do great work! Took my CoCo in last minute and did a great job on her and she smells so good! Will definitely be back again & would most definitely recommend them! read more

Be careful using this place - I was going here for a couple years and everything was wonderful.....but suddenly the people at the front desk and some of the groomers changed in the last 6 months and it is a totally different experience......they seem really out of it and unorganized at the front desk. They mumble and you have to repeat yourself many times. THey had to go downstairs several times to get my dogs. They don't seem to know who my dogs are or that I have two dogs (even though I just dropped them off). They gave me the wrong report card for another dog. They brought up one of my dogs with both leashes on and a double leash.....they forgot to bring the other dog up. I am terrified they are going to hurt one of my dogs eventually. They seem really careless and completely out of it at the front desk. read more

Excellent service. My dog came home super clean and happy. They even do teeth brushing for $5!! I recommend this place to all my fellow dog owners. read more

Wow! My husband and I went to various grooming places in the area, but the Head to Tail groomer, Danny, did a fantastic job! Instead of saying they needed to shave our dog short (which is what usually happens when a salon doesn't want to deal with de-matting some fur), they carefully listened to the style and cut we wanted and did their best in making him look cute! My dog can be anxious and nippy at times, but they patiently brushed through everything and gave him a cute cut. I have never been more satisfied with a grooming salon in this area. The only place that we've ever been to that actually cut it the way we like was in Korea, so I'm so thankful to FINALLY have found a place locally in NJ! The staff is very nice/professional and gave us a gift bag because we were first time customers. It included two big toys and a treat. Our dog Rufus LOVES everything! Lastly and importantly, the price was GREAT. More affordable than other locations in the area. Thank you so much Head to Tail! You will definitely see us soon. read more

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My cat was groomed and returned to me with several cuts and red marks on her skin. It was concerning enough for me to bring her to the vet that day and the vet gave her antibiotics. The business made it seem like no big deal. I would not go back. read more

Head to Tail - Pet Stores Near Me - Cliffside Park, New Jersey

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they did such a great job on my dog, exactly like the inspo pic that i had shown them.

Brought my dog Lola for the first time yesterday, a nice clean up, so happy they got the area by her eyes, she's always a little difficult there. They also used the anti fungal shampoo I brought in (thank you) and made me feel like she was in a clean safe space, which it also did look clean, & abided by social distancing with masks and such. Thank you! read more

Head to Tail - Pet Stores Near Me - Cliffside Park, New Jersey

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We rescued a stray cat from our porch, so she is extremely skittish. She is a beautiful, long-haired calico and was shedding like crazy. I looked up cat groomers in the area and found Head to Tail. I had a great experience with them and will definitely be a repeat customer! I was so impressed! They managed to give her a full groom, including a lion's cut, as well as nail cutting, bathing, and more. She even had a cute bow on when I went to go pick her up! The employees were all very friendly and understanding when I had to reschedule multiple times due to not being able to get the cat into the cage. They were also able to recommend a supplement for my cat which I was able to purchase in store. I will definitely bring my cat back again when she is due for another fur cut! read more

Really clean grooming place. They took care of my dog very well. Will be back for more serices

In my opinion I would not recommend this grooming facility to anyone that loves their pet. I took my 5 lib yorkie for full service on Saturday and by Tuesday I had to rush him to the vet, because his anal glands ( which is part of the package I paid for)and was not done and never stated that it wasn't done so I can take precautions so he wouldn't have to go through the pain and suffering he is experiencing due to his anal glands exploding. When I tried to resolve this issue with the facility I was told it was not their issue and they would not be taking Any responsibility. No apologies,or empathy was expressed for what my pet and I are going through because of their neglagence.If I didn't take him in when I did I could have lost my fur baby. Please stay away from this place as stated by other reviewers this place is unprofessional. read more

This groomer is great! I have a chow chow which are hard to groom dogs but Head to Tail did an amazing job. My boy came out clean, with an even cut, and he even got a report card afterwards to let me know how his time there was! I just moved to the area and this will definitely be my go-to spot to groom my dog. read more

I recently moved close by to Head to Tail and my dog Joey got a really nice cut! He also looked happier afterwards. Jun came out when I went to pick up Joey and I can tell that he cares a lot for pets. I will be going back again today. Clean and professional. read more

They are professional, clean and punctual. They cared about our concerns and very careful treating our puppy. Good work! read more

Our cat was there for a routine grooming session, I get a call from the stores manager (Franklin) informing me that our cat has been acting a little unusual and that its recommend I take her to the vet. 30 minutes later I get another call from Franklin saying that our cat needs to be taken to the ER and he wanted to join. He suggested that maybe her leg got sprained during the grooming session. When we saw the cat she was dragging her lower body with her upper body. Which clearly indicated that her leg was not sprained. After going to the ER the cats x rays showed that her femur was broken in 3 different places. We demanded to know exactly what happened, after Franklin spoke to the groomer (Michelle) we were told she jumped out of the sink and broke her leg at landing. Franklin tried to make our cat look aggressive by saying that the groomer (Michelle) only got a couple scratches from the situation. The first thing you do when grooming a cat is cut the nails. So that immediately indicated that Michelle does not know how to properly groom cats. We then spend 13 hours looking for a hospital that would take our cat in for surgery. Her case was so severe that she needed an orthopedic specialist to conduct her surgery. The hospitals that saw her all indicated that her injuries could not have happened from just a fall! We finally found a hospital an hour and half away that was able to take her in for surgery. They informed us that our cat may have to get her leg amputated or may have complications where we might have to put her down! ALL because of negligence from the groomer (Michelle). Before our cat went into surgery the Dr needed to know exactly what happened. We asked for security footage and were only given 5 seconds of our cat jumping out of the sink. There was no indication of her breaking her leg in the video. Based on the footage the cat was not harnessed and there was no grip mat on the floor. Their equipment was not up to safety standards. The cat had to go through a very rough surgery but thankfully it was successful. She has multiple plates and screws. She will never be able to walk, run and jump the same again. She has to stay in confinement for 12 weeks before even attempting to walk again. The manager (Franklin) notified us that the owner (Sarah) was going to take care of the hospital bill. She was very hard to reach and communicate with. She would take hours and even days to respond. She ended up only paying a portion of the bill when we picked our cat up from the ER. She kept telling us that her insurance was going to cover the rest of the bill. After a constant back and forth we signed a release form with her insurance company to release her from any liability and future expenses. We finally got a check in the mail from her insurance company paying the full hospital bill. Which does not cover future follow up appointments. This business needs a lot of work to better their conditions. I don't recommend you bringing your pet here because they don't follow safety measurements and precautions read more

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I adopted a super sick irish wolfhound pup, so health attention came first. Which meant we somewhat neglected proper grooming, and ended up with a nasty poop dingleberry that we couldn't brush/wash out on our own. Service was very friendly and took ~3 hours to complete. They let me know that they had to shave the butt area all the way, which I appreciated since some groomers are not as transparent. Do recommend! read more

Head to Tail - Pet Stores Near Me - Cliffside Park, New Jersey

Head to Tail did an amazing job with my baby. She's a cockapoo and went there for her first ever grooming. They cut her hair carefully according to my specifications and she looked so fluffy and clean! I'm definitely going back. read more

Head to Tail - Cockapoo puppy - Pet Stores Near Me - Cliffside Park, New Jersey

Going down fast! I used to come here all the time and they did a great job. Recently, they don't answer the phone, they don't return phone calls, it's almost impossible to get a person to give an appointment. Once I got an appointment, I asked how much and they're charging me $70 each per dog for two 12 lb dogs. Then I was informed the price will increase to $80!! Finally, the card reader was acting up and we charged, received a receipt, got a phone call afterwards that the charge didn't go through. Gave the credit card number over the phone, and was charged again! Then I got a phone call that the credit card didn't go through and they wanted my credit card number again!! When I told them I would not be charged a third time for the same service they insisted! This place is nuts! read more

Does this look like a $100 haircut?! You tell me. [Note: Pictures were taken immediately after cut.] Someone from our town recommended this place and we are new here, so we figured we'd give it a go. Our pup Murphy is very active so our vet suggested we trim him down short to help alleviate some of his allergies and let him quick dry when he jumps in and out of rivers while hiking. I called to make an appointment and spoke with someone on the phone who quoted me $65-75, but explained it could fluctuate based on the work. When we got there, we explained what we wanted to the guy checking him in - short body down to about an inch with fluffy feet, tail and head all blended in. When I first picked him up 2.5 hours later, he looked great but he was basically just trimmed up all over with long hair throughout which is not what we asked for. They ended up charging me $95 before tip and while I don't have a problem with this, it's a lot of money for something completely different than we asked for. We explained that we had requested shorter cut and that it is needed for the summer due to the dog's lifestyle and allergy issues. They told us to bring him back and that they would shorten up the body. Honestly, they must have been annoyed that we complained because they clearly took it out on our terrified dog. The basically shaved him WAY down (less than 1/2") everywhere except his legs and head. We wouldn't care at this point, except that it is choppy with some long patches in random places. The WORST however is that they simply shaved up to a certain point at the head and at the top of his legs and simply stopped, leaving him with a hard line at each point. We specifically asked for it to be blended, but at this point with the Pup coming out of there shaking and over it, we didn't want to continue to torture him. The cut was more than we pay for our haircuts! I have no problem spending the money on great grooming; I know it is hard work. But I could've EASILY given him this chop up myself and then I could have at least left it a bit longer so he doesn't look like hacked up chicken. Not to mention, I will have to touch it up where the patches are and blend out the legs and head. In general the customer service was shaky - we asked for an add-on teeth cleaning, but when I picked him up I was told they didn't do it. When we asked if they charged us for it, the guy went to check only to tell us that they did do it since they charged us for it and he must have forgotten to mark it on the paper. Unclear if his teeth got cleaned or not- my receipt was not itemized, so who knows what I was even charged for. I don't know where the communication breakdown was happening but it felt like whatever we asked for did not get communicated to the groomer. Regardless, no one would look at that cut and think it was professionally done. Listen, I know my pup is a handsome boy and that his beautiful coat will be back. But I simply can't believe they would let him walk out of there like this AFTER I had already paid so much. read more

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I have been taking my dog Nala here for a few years and everything has been fine until her last grooming appointment... I dropped her off at 9am and by 12:30 I still hadn't received a call (they normally take around 2 hours) so I called twice and left a voicemail. No answer. No call back. So I drove over (luckily I'm 5 mins away) and to my surprise Nala was ready. The groomer comes out with a report card that she asks me to sign. Very weird considering they have never had me sign one. As soon as I get home I notice Nala's paw is bleeding. And not just slightly... blood was tracked all throughout my home. I called Head to Tail and they said it's probably from cutting her nails but denied noticing anything during grooming. I'm not sure how you can not notice that amount of blood. Needless to say I will not be taking her back. read more

The staff is very friendly and their service is great. They are always attentive with what is asked when I take my dog for her grooming. The prices are average but their results are always great. I would definitely recommend. read more