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    Headquarters Hair Care

    4.0 (4 reviews)
    Open 10:00 am - 3:00 pm

    Services - Headquarters Hair Care

    Haircut

    Headquarters Hair Care Photos

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    4 months ago

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    The Stargazer Salon - Shampoo Area

    The Stargazer Salon

    4.3(6 reviews)
    5.3 miNorthside

    Cole was amazing. Assessed my natural hair texture and collaborated with my vision. Took time to…read moreexplain what the game plan was. Wonderful conversation. Vibe of the establishment is great. Everyone seemed to be connecting with their craft. Can't recommend this place enough. Found my person and my place.

    I had such a terrible experience with Cole. I'm so disappointed because my hair is completely…read moreruined my options are to either get a pixie cut or dye it back to black and pray it doesn't fall out even more. I hadn't let anyone touch my hair for years and I decided to trust him, I had black dye on the mid length to ends of my hair and about 4 inches of virgin roots he suggested ghost roots so at the first appointment he bleached my roots and then refreshed the black but he painted part of the blonde with black dye so after a few washes the black faded leaving me with an orange band between the black and blonde. It took 7 hours and I was charged $406 not including tip. At our second appointment for a bleach and tone it was a 4 hr appointment and I paid $340 not including tip!! He raised his prices without telling me and charged me for a vivid color refresh. The second appointment is where everything went south. He overlapped the bleach so as it expanded it was all over my previously bleached hair. He never once mentioned that he saw breakage and I left the salon with blue and black hair because he overtoned it. I have chunks of hair missing and tons of fly aways. I was left with half of my hair mass. Mercy the manager was no help either she just made excuses for him and told me that they don't do refunds and to try and work it out with Cole. He could not take accountability for what he did and never once apologized, he just gave me protein treatments to try and salvage what hair I had left. He suggested we just do a crown bleaching but I canceled that appointment because I knew it was not a good idea to put more bleach on my head. I have gotten a second opinion from a professional who has been doing hair for 30 years and he was shocked at the state of my hair and told me that he didn't even want to touch it because of how compromised it was he said the hair was stripped down to the medulla and to put anything on it would be extremely risky. Don't come here unless you want to pay to get your hair fried off.

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    The Stargazer Salon - Our creative working space

    Our creative working space

    The Stargazer Salon - Stylist Stations

    Stylist Stations

    The Stargazer Salon - Waiting Area and Retail

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    Waiting Area and Retail

    Headquarters Hair Care - hair - Updated May 2026

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