I only had my child in this facility for 6 days and removed. I was made to feel like my child was an inconvenience for them. Probably because the facility is under staffed daily which leads to having to scramble and accommodate all the kids, constant shifting around. There was never anyone at the front desk at drop off or pick up. I showed up for pick up one day and the door was wide open. Her AM teacher was telling me about a conversation she had with her boss about how my child was gonna have a rough first two weeks adjusting and she said to me "damn" all disappointed, like that was gonna be a bummer for her. The communication is very poor overall or non existent at pick up, unless it's on the app(which not everything is specifically documented)- like that my child didn't eat lunch or why the outfit was changed - came to find out she had the runs and a fever the next day after only being there 3 days. They chose not to tell me, had me questioning if they even gave the lunch I brought... or when I asked the pm director I noticed her outfit was changed did something happen and all I got was a "Yep" for whatever reason. Everything looks perfect on paper though for documentation purposes on their end.
My first experience with a daycare was extensively negative and I choose to not lay it all here. It wasn't a good fit for us, not accommodating to our needs nor was my child comfortable here. I would not recommend for a transitioning child's first time into daycare.
Don't get sold on the pitch like I did, nothing was what I was told. I feel bad for the few very sweet teachers who care, actually show up everyday and have to deal with the chaos. Kudos to them.
*Edit, Update: 10/3 Just got a tip from someone who worked there that says they have a registered sex offender working there that has there children there and a teacher. BEWARE AND BE CARFULE! read more