I went in for a constant sinus problem I've been having and as soon as DR Patrick Haas came in it…read morefelt like I was being interrogated, as he went on to make me feel stupid about everything I said he said you're face is not swollen but as seen in the picture below shortly after it is clear that it was. I would not recommend anyone to go here.

If I could leave NO stars, I would. Absolutely TERRIBLE experience at this office!!! (ENT and…read moreallergy specialists, Florence location) My son has a broken nose, which needs to be reset. He can't breathe, he is extremely sick from the antibiotics that they put him on over the weekend at the ER - and in horrible pain. We waited 3 days for our appointment, only to get there, sit in a room for 30 minutes, just to have the nurse come back in and tell us that we have to reschedule for another day because the doctor got pulled into another surgery. Why on earth are you scheduling office visits for a doctor that is on call or has a surgery day??? There was no other doctor in the office. We have schedules to work around too. I took off work, my husband took off work, my son has been out of school for 3 days waiting on today's appointment. These doctors obviously care about nothing, and assume their more important than the patients they are seeing. I am so completely upset by the horrible experience we had today - and will make sure anyone I know never goes here. Absolutely ridiculous way to run a business. We will be going to Children's - which is where I should have scheduled with in the first place. Lesson learned!!!!!

Sneaky, unethical billing practices. Hit me with a surprise $347 bill…read more I received penicillin allergy testing. When I asked the office staff, they reassured me that they were in network with my insurance, and not to worry. A few weeks later, I received a bill for $347. I called the billing department thinking this was a mistake, as this is 3 times higher than the average price for this test, but they informed me that they charge the maximum amount allowed by state regulations and that I should have thought to ask them for an estimate. I told the billing representative that the office staff made it sound like this would be covered by insurance, and she stated "well, that's too bad." The only discount they offer is 10%, IF you pay the bill completely in full. They outright refused to negotiate the price any further, even when I explained that this bill was causing a HUGE financial burden. Please AVOID THIS PRACTICE UNLESS YOU WANT PAY RIDICULOUSLY HIGH SURPRISE BILLS.

The people who work here are miserable. Just walk in and tell them you want something done yourself…read morebecause they don't care to actually assess or look at anything. Got my tonsils out quickly though.

Dr. Goderwis is awesome! He also has an amazing staff!read more