I was utterly disappointed with the service and care my son received at the hands of the nurses and…read morestaff at St. Luke Pediatrics. Initially, I was impressed with Dr. Robert Siegel, who was attentive, caring, and professional, but the quality of our visits went quickly downhill when I we met with other practitioners. My partner and I were very concerned with the number of vaccinations the nurse practitioner wanted to give my son all in one visit. After we voiced our concerns and stated we believed it would be in his best interest to get just two or three and space out the rest, she reacted with such condescension that I was infuriated. Over the course of the next few well baby visits, it was more the same dismissive and rude attitude. Finally, we switched to St. Elizabeth Family Practice, where the care couldn't be more caring and welcoming.

I have been taking my older daughter to Dr. Siegel for 8 years, and my younger daughter to Dr. Daly…read morefor 1 year, and have had nothing but good experiences there. They are responsive to questions/concerns, they follow up on test results in a timely fashion, and their urgent care hours are quite convenient. Dr. Siegel and Dr. Daly have an excellent fund of knowledge, and great bedside manner, both for child and anxious parent. Drs. Heisel, Hughes, Defoor and LaCount have also been quite helpful when emergent issues arose. I would recommend this group without reservation.

Cc: Bcc: Date: Thu,…read more2 Oct 2025 10:01:27 -0400 : HealthPoint What happen to me and my daughter was horrible and the ones I'm writing about My 6 year old was deny severe Because they was mad at me She's 6 and was having very bad chest pains and a bad headache She was hurting so bad and they though it was funny Knowing it's the second time this month she was there for the sane reason They said no walk in with i know was a lie and nobody even came and looked at her Theybwas playing a game with a little girl life I TRYED going to manger she was also very mad and said that shouldn't have happy.and said she was sorry and will go to her boss Her boss called me and acted like it was know big deal So went over her head This lady was nothing but a smartass and nasty Would not give me her boss phone number Told me she will retrain her The Florence office is nothing but a joke So now looking for a real doctor office One that care if you kid died Vincewardia@gmail.com

I use to respect and think this office cared about their patients, after going almost a month…read morewithout my sugar diabetes insulin because he needed a PA and my Dr. decided to go on vacation without giving a P.A I believe it was on purpose because my granddaughter called her, it isn't against patient confidentiality to talk to your family about what's going on, it's against patient confidentiality agreement for the Dr to discuss anything with out your permission, it's going to be a full month by the time my Dr gets back. In my heart it was on purpose that she did this, because above all she knows my illnesses she knows what condition I'm in

Dr. Gieske has been my Dr for 5 plus years he is a wonderful Dr very caring and takes his time with…read moreyou and listens to what is going on with you ! His staff are wonderful also ! Usually easy to get an appointment !

Be careful, this for profit business model is not in the best interests of the patients. This…read moredoctor seems to be more concerned with collecting the money than helping patients with their needs.

From the owner: Outpatient family medicine office with personalized primary care. Providing 30-minute visits with a…read moredoctor who knows and cares about you. We offer same or next-day visits, telemedicine visits, and access to deeply discounted labs for a monthly fee of $95/mo. No additional copays or per visit charges.