I was here on Oct 4, 2021for a sliced finger. When we needed to get my son's wrist checked on Oct…read more7, 2022, they were my first choice when we had to wait until next week to se his physician. I'm sorry to see so many others have had negative experiences, but mine were both great - a year and 3 days apart, but still great. The receptionist was friendly and helpful. I witnessed her patience dealing with a situation with someone in the waiting area. The PA my son saw was the same PA that stitched my finger last year. He provided thorough care and explained to both of us the best ways to treat the problem. He even took extra time to look up my records from last year to clarify a question my primary doctor had about that visit. The waiting area was clean & comfortable, except a few chairs that were peeling, and Wi-Fi was available, if needed.

I came in for a drug screen for my job. kiara Harris was horrible. she said they were booked and…read morecouldn't talk walk-ins. I called my manager to see if she had an appointment. After, my manager informed me that she would be reaching out to corporate because, no appointment was required. Kiara was trying t turn away patients before closing time. She yelled loudly in the waiting room and then she called her manager started yelling in the background while I was talking. Kiara has Awful customer service and should be replaced with someone with more experience.

I have received my 2nd treatment for both shoulders 5 days ago and absolutely love my results! I do…read morefeel the difference already and can not be any happier! Chris did an amazing job injecting and making sure I had no pain with a poke of the needle at all! I am recommending all my friends and family prevention treatment because it is absolutely life changing for me! Thank you so much and will be back soon for the rest of my package.

I would advice caution before doing business with this company. I signed a contract with them for…read morethe services of stem cell injections in my arthritic hip for $8000 and while I was there the promoter advised me for another $4000 they could treat my knee which has a meniscus tear. They took no x rays or scans and claimed they had an 85% success rate and almost a year later my hip is worse than ever and my knee which wasn't too problematic before is considerably worse. They have no concern about your health once you give them your money, the time they took to respond to my questions about increased stiffness and pain was close to 10 days. There are no refunds and some of those 5 star reviews seem highly questionable to me as they managed to get the bad reviews taken off Facebook.

We've had three family outpatient surgeries here, all by the same dr, over a course of 15 years!,…read moreand this surgery center is fantastic. The staff is wonderful from the front door to when you are done. Everyone is friendly, patient and caring. It's a bit of a drive for us, about 40 minutes, but it's a great surgery center and we trust our dr so it's worth the drive. The facility is very clean, many Covid precautions are being taken and we felt very comfortable there, despite dealing with a pandemic. The rules have changed dramatically due to Covid but they are there to ensure safety and it was no problem at all to adhere. Highly recommend this center - very kind phone staff as well, frequent phone calls to remind you of deadlines and protocol and they handle insurance for you which is a big relief.

Avoid Blue Ridge Surgery Center…read more They require prepayment. I knew that I was overpaying, but they would not listen to my arguments. They threatened to cancel the surgery if I did not pay. My surgery was 7/22. Of course I overpaid. They claimed that I would receive a refund within thirty days. I called after thirty days. The refund was not processed. I was told it would be thirty more days. Thirty one days later I have no sign of a refund. Avoid doctors who associate with the Blue Ridge Surgery Center. If you need surgery, you will likely give an interest free loan to the millionaires who own BRSC. In my case, avoid Saleeby and Wessels. BRSC exploits you when you are most vulnerable.

I recently had laser resurfacing done at Prime by Angela Williams. I first met Angela in the late…read moresummer of 2022 to discuss a plan for aging facial issues that were bothering me. Angela is a treasure trove of knowledge. Her questions immediately made me know that she knows her 'stuff.' She is SO likeable! I was immediately comfortable with her. Angela told me her plan for me, and she provided me with every bit of information that I needed from prep to fee to after care. Finally, in late January my laser resurfacing appointment arrived. I was SO excited to take this first step in a three step regimen Angela had developed for me. I'm including pix of me with numbing cream applied just before the procedure, the ice pack that is applied after the laser, me in my car approximately 30 minutes post procedure, the next morning, and a few more if Yelp lets me. In short, the procedure was not painful or uncomfortable. Angela and I had agreed that she would be aggressive with the laser: I am a 'go big or go home' person. The after care instructions and products were superb. Five days post procedure, I could see huge improvement in the fine lines and wrinkles on my face and neck. I recommend Angela without reservation. She is a learned, informed professional who is a true talent in her profession. The office is centrally located in Raleigh's Village District. Parking is super convenient. The office is spotlessly clean and gorgeous. The receptionist is helpful and very friendly both on the phone and in person. There is no hard sell of any of the products they carry which is SUCH a relief after some places J have been. I am eager to take the next step in the regimen Angela has planned for me. My husband and I are thrilled with the results! I feel so confident and happy that I look my best, and that is Angela's objective. I'm so pleased that I took the first step and booked an appointment with Angela.

Best Professional Service I have had in a long time. Followed the recommendations and the results…read morewere astounding. Highly recommend.

I've been in here for personal and work reasons quite a few times over the years I've been in…read moreRaleigh. They have done some serious upgrading to the look and layout of this facility. They also take patient health and comfort very seriously. The security team here is proud of what they do and pretty efficient. The cafeteria is well-staffed and is open until 1 a.m. There is a newer venue down in the Visitor's Center with a gift shop and a bistro-style place that serves sandwiches, soups and snacks. All in all this facility is a win for Raleigh. If you have to go here, whether as a patient or in support of one, you stand a good chance at getting some top-notch care with a caring support staff.

If you go to this emergency room, expect to be seen IN the lobby. Took my daughter there for severe…read morenausea and vomiting that has lasted over a month. She had already been seen by a different urgent care and gotten basically nothing but anti-nausea meds and a referral to a GI doctor, but the wait is so long to get in, and meanwhile we have zero answers and she's weak and losing weight at this point and we needed help. The PA doing triage was great he said, "So basically, you went to be seen, and they said, 'Someone needs to look at this,' and gave you a referral. We will get her hydrated and run labs and get you some answers. At this point I was hopeful. They gave her an IV, and we waited. A PA eventually came out to the LOBBY to examine her in the middle of a HUGE crowd of people, asking very personal questions. HIPPA violations were happening all around us, not just with us. We saw people doing telehealth appointments in the lobby, right in front of the other people in the lobby. Patients were in beds in the lobby and the hallways. When one man's relative went to ask about all these HIPPA violations, they said, "We know. There's nothing we can do about it. It's been this way for YEARS." We got some more nausea meds and they sent us home. Right where we were before, except for she got some fluids. The gentleman next to us had been there for more than 12 hours waiting to be seen for a possible stroke! They kept saying they had a room for him, but it needed to be cleaned, and they were short on cleaning staff. They advised them it could be hours before the room was clean. People were actively bleeding in the waiting room. It was absolute chaos. Do not go here if you can help it. The paramedic who did the IV and labs was AMAZING, and the only saving grace really. The PA hardly paid attention to my daughter and she didn't feel heard or understood at all. The PA didn't seem very knowledgeable at all.

ACCESSIBILITY IS MORE THAN A RAMP--IT'S HOW WE TREAT PEOPLE…read more Today, I needed urgent care, and my personal experience at NextCare Urgent Care, 4100 Wake Forest Road, deserves recognition. Although it's an older building, they have provided two accessibility ramps to help welcome everyone. As someone who is visually impaired, check-in kiosks without audible options can leave me excluded. Here, the receptionist helped with my paperwork, and the nurse and physician assistant treated me with kindness and respect. We speak up when access fails. Let's celebrate when people get it right. Thank you, NextCare, for making me feel included! JETCV -- Joining Experiences Together, Connecting Voices

Just moved here. So, I was in between doctors. I had a teladoc apt with my doc in Arizona. My doc…read morein Arizona gave me antibiotics and steroids , but said if my ear was still ringing in 48 hours to go to urgent care. I was diagnosed from my doctors in AZ with an upper respiratory infection. I went here. I made an appointment. Waited an hour to be seen. Next it was a PA who came in. She looked at my right ear only said I did not have an ear infection. And, to start taking Sudafed. She never looked at my left ear. Never felt my throat. Did not listen to my lungs. Then told me she suffers from ear ringing herself on the daily. I will be going to another place for my urgent care needs.

This review is for Joseph Falsone, MD and NC Heart And Vascular in the Medical Office Building…read morewithin the Rex Hospital Complex. between the Heart & Vascular Hospital and the Emergency Department. Almost all of my physicians are within the UNC Health network, which I find extremely helpful. The MyChart app makes it easy to manage appointments, communicate with my providers, review test results, and keep track of my healthcare. I am on Medicare with a Mutual of Omaha Supplement, and the system has worked very well for me. Dr. Falsone and the entire NC Heart and Vascular team have always been knowledgeable, professional, courteous, friendly, and genuinely caring. I see him for my annual cardiology checkups and have also undergone a stress test at this office. Every visit has been efficient and reassuring. What I appreciate most is the excellent coordination between Dr. Falsone, my cardiologist, and Dr. Williams, my primary care physician. Their communication and shared access to my medical records through UNC Health give me confidence that my care is well coordinated and that everyone is working together for my long-term health.

UNC Rex is my trusted medical provider and hospital in my community. Today I visited the Women's…read moreWake Radiology UNC Health Rex Raleigh Breast Care Center for an annual mammogram. Caroline was wonderful assisting with registration. She contacted me the Friday before my appointment to make sure all of my paperwork was accurate. I scheduled my appointment using the My Chart App and she followed up after. This office is located conveniently in the 3100 medical park. My daughter sees her PCP here. Plenty of parking and easy to access when entered the lot on Duraleigh Rd. Once I arrived for my early morning appointment she assisted with scanning my insurance card and getting me checked in. Cindy came out immediately and brought me over to the beautiful changing room. This office is so organized and modern. Lovely. I chose a pink gown and headed into the radiology room. Cindy walked me through positioning my breasts for accurate imaging. This can make you nervous, but I was out of the room in less than 10 minutes and survived ! Cindy was very pleasant and made me feel at ease. I highly recommended this office. They offer professional bedside manner and etiquette.

BEWARE OF HRC Medical !!! They give a high-pressure sales…read morepitch, and insisted on charging $3400 up front for a year of treatment. When the treatment didn't help me, I discontinued it. Then I found out that the money I paid up front was non-refundable. So the only thing I got was ripped off for $3400. What kind of business would operate like that? Certainly not a reputable one. If you talk to them, read between the lines and see that they are more interested in taking your money than improving your health.

I have been a patient of HRC Medical for over 2 years now and I cannot say enough good things about…read morehow I feel and the experience I have had with natural hormone therapy. My biggest symptom was unclear, foggy thinking and mental processing along with fatigue and a big lack of desire which was more of a problem for my husband than for myself though it was affecting our relationship. From the first insertion, I did not feel much of anything but I did feel a tiny bit better. However, within 2 months, I felt so much better! The most important thing to me was my lack of mental clarity. I was back on my game within 7 weeks. Every thing else followed and felt like icing on the cake. I would highly recommend HRC Medical. I know there are some dissatisfied folks but I believe they just do not wait for the results to happen and their expectations are probably not in line with how the program works. I believe the other reviewer is correct that you have to adjust your expectations but the woman I spoke with initially did tell me it requires patience and I was told that again by the doctor. As I said, I have been going for over 2 years and nothing will stop me from continuing. The only downside is the scheduling and rescheduling can be a pain but the front office staff are very nice and try to accommodate you and the nursing staff is caring. Prescriptions and callbacks take too much time. They really need to get more help with the small things which add up to big things over time.

Dr. Douglas D. Schocken, Cardiologist at Duke Health…read more Duke Hospital had assigned Schocken as my follow up cardiologist after stents were put in my artery. On my first appointment, while I was lying on the exam table, he was spent over 10 minutes in trying to make soap dispenser work, literally at the end trying to rip the cover off. After about 5 minutes again went to the machine fixed in the opposite corner of the room and fidgeted with it for another 10 minutes............. During which he was murmuring to himself about the mechanism of dispensing. You bet he charged all this time to me. He mentioned that he wants me to go thru a stress test and asked me to come next appointment for a stress test, he will not see me but stress test will be handled by his nurse. When I arrived his nurse had a probably 45 minutes interview with me and then informed me that the stress test will be given in the hospital not at the clinic, where as I got the clear understanding from Schocken that the nurse will conduct it on the premises of clinic. I would have not come to give my history again to a nurse, if he had not lied about the test. If you want to clarify his instructions by asking a question, he will raise his voice and rudely reply his previous instruction not even bothering to understand what your angle is. Avoid him unless you want to feel like a private in front of a General/Dictator and liar ripping appointment expenses out of patients.

very friendly staff. fast and impeccable setvice. highly recommended!read more

Yesterday, I had my first telehealth, video appointment through FastMed. From start to finish my…read moreexperience was outstanding. The customer service and the medical care that I received was above and beyond any that I have received from a physical in-person doctor visit. I want to acknowledge the excellent customer service and help that I received from Tamera when I called for assistance with scheduling my appointment. I was having technical problems and she was so patient, professional and kind while helping me. She truly provided outstanding customer service. My actual doctor visit was with Dr. Joe Bartholomew. My appointment began to the minute on time, no waiting for hours in a crowded waiting room. Dr. Bartholomew was superior in every way! He actually listened to my concerns. He discussed possible options for treatment with me and he prescribed medications to resolve my medical issue. He sent the prescriptions to my pharmacy of choice immediately. Dr. B. was very knowledgable, professional, but did not talk over me. He was kind and sympathetic to my medical needs. I am simply totally impressed with my entire experience from FastMed. I will not hesitate to recommend FastMed to anyone that needs to schedule a doctor's appointment for any reason. Thank you, FastMed; job well done! Desiree

1 Star I came here…read moreas a nursing student to complete a drug test required for clinicals. I waited in the lobby for an hour because the employee who handles non-DOT drug testing had stepped out. The biggest issue was that no one at the front desk could tell me when she would be returning or answer any of the other questions I had. The staff seemed completely unprepared and unsure of what was going on. I understand that unexpected things happen, but the lack of communication and customer service was extremely frustrating. I expected a much more organized experience, especially for something as time-sensitive as a clinical requirement. Oh yeah I left she's still out .