Big scam. They ran my credit once and told me they couldn't help me. They contacted me again and…read moresaid they would help me out. They said $1500 down no credit check no questions asked. I went back and they ran my credit again and I left to get my kid off the bus. I been calling and texting and they have been giving me the run around ever since. What happened to $1500 no questions asked??? I give em 0 stars

I purchased a vehicle from BJ's for my son and the car broke down the day after I purchased it. The…read morecar stopped in the middle of the highway with my sons newborn baby in it. Contacted them and they told me they cannot help me to fix the car even after I've spent close to $1000 on parts and labor for the power steering pump, hose, belt, and reservoir and now I have to spend an additional $500 to replace the water pump. DO NOT PURCHASE A CAR FROM THIS DEALERSHIP!!! I wish I would've done some researching first because the name of this dealership has been changed a few times and most of the numbers listed are not in service. They're crooks and they paint cars with spray paint and etc... to get rid of them. They don't care about you they want your money and that's it.

"No hard selling, high-quality cars at reasonable prices". For months we have been checking out…read morethe Import One website for their newly added cars within our budget. After several months of saving and searching, we finally decided to visit the dealership. We met with Kim Guidry - the GM and he was beyond helpful with assisting us in the purchase of our vehicle. The first time we arrived, we test drove one of the Volkswagen CC Sport and fell in love with it. Unfortunately, the color and year we wanted was not in yet from the Lafayette store, as they are moving and relocating everything to the Import One Elite car lot. After a week later, we returned to this location and were able to speak with Kim about our about the car we wanted given it made its way to the car lot. We test drove the car and were extremely impressed... it's a pretty hot car! After test driving the vehicle of pure hotness, we test drove the Jeep Cherokee. The only reason why I would have wanted that car was because it sat higher and bit more space. My husband and I were complete in love with the Volkswagen, so that was what we went with! Kim told us to take the car to grab lunch, while he was on the phone with banks. After about an hour we came back. All the financing was settled, so from then on forward, the service was fast and we were outta there within 2 hours. Insured, registered and ready to hit the road. Need a luxury vehicle? Definitely come to Import One Elite on Airline. Happy car shopping!

Absolute best dealership I've delt with. This dealership definitely has your best interest in mind…read more They have a very professional yet personal experience when selling you a vehicle. Could not say anything bad about them at all. If your in the market for a nice slightly used vehicle. This is the place to go. Blake was my salesman and couldn't be happier. I know where my next vehicle purchase will be.

The staff was cool and easy to deal with. I traded my Audi and had some work done to before I…read moretraded to make sure I wasn't trading a bad car. I also had and almost full tank of gas. I purchased a Tahoe from there and I have never had to put so much work into a used car I've bought. They replaced the cracked windshield but I had to get a lift kit taken off, new tires, new back brakes, the seat behind the driver's said shakes, and the tire monitor has to be serviced. Here I am trying to make sure my car is up to par and I had to come out of pocket more money in addition to the purchase in just the 2 months I have had the Tahoe. If you buy, take a mechanic with you.​

I will never use these people again! They quoted my mother a certain price for a new transmission…read moreand the down payment to get started working on my car and by the time we got there, the down payment was $1500 more and by the time we picked up the car, it was $3000 more than what he initially quoted me. On top of that, he was rude and would never return our calls and on the day he said our car would be ready, we find out he took the day off!!! When we finally did pick up the car, my a/c was not working along with a few other things. When we told Sam about it, he said it was working when they test drove it only a few hours ago to make sure everything was working properly, but they couldn't have checked to make sure everything was working or they would have found that they a/c wasn't working. He would't even just take a look at it without charging me a huge diagnostic fee after I just spend over $7500 with this man and my a/c was working just fine until I brought it to this shop! All I want is my a/c working the way it was when I brought it in. How unprofessional!

We brought our van into the dealership to schedule a recall (walk in they were not busy) so the…read morepart could be ordered, my husband spoke with Laura the service advisor, she verified it had two recalls and scheduled him an appointment for a week later to come back. He went back May 7th and met with her on the appointed date, she said they would order the parts and call us when they came in. (Wasted 2 trips even though she verified them the first time she failed to order the parts) We never got a call about the parts so on the 20th I (wife) called to check, and sure enough the parts were there. They completed the recalls, when we picked up, there was trash on the floor they used to do the recalls, along with rubber stopper looking parts and white plastic clips. The driver door panel was not properly put back in place, we corrected that ourselves, and now our dash has scratches from one of the recalls. We wanted to love this place because it's close to home but never again! General manager (David Hill) says his best technician did the job, well he must be a pig to leave such a mess! Yes our van is older, but it's in great shape and we put a brand new engine in it 3 years ago. So those miles you speak of Mr. David Hill are not what's on the brand new engine. Too bad, we thought we had found us a go to closer to home..... NOPE!

Our car was involved in an accident and despite the major hurdles with our insurance company, Chad…read moreLambert came out on top. My husband and I both appreciate his dedication and work ethic as he too battled with our insurance company. Today we were able to pick up the car and only pay our deductible. Chad really did a great job and we are very thankful. Thank you to everyone who contributed to fixing our vehicle. The work was amazing and the car is running smoother than ever. We really appreciate the time and effort.

Update: I wish I could give this place 0 stars. DO NOT BUY FROM HERE…read more Today, I attempted to purchase the 2024 Chevy Silverado 1500 RST, but Chevy North's GM, David Hill, ruined the deal with his rude behavior and unwillingness to honor the original terms. On Friday, October 25, 2024, I spoke with the finance manager, and we agreed to remove the $450 addendum fee if I picked up the truck on Saturday. Unfortunately, due to a family emergency, I couldn't make it on Saturday, and due to traffic concerns, I couldn't come in on Monday. On Sunday, I left a review detailing my experience. On Monday, the GM, David Hill, called me three times in 30 minutes regarding my review. He explained their "reasons" for the issues I'd mentioned, and I was still respectful at that point. Today, October 29, 2024, I was fully ready to finalize the truck purchase. Last week, Jacob, the salesperson, confirmed that the truck included door guards, nitrogen in the tires, and wheel locks, although these weren't yet physically on the truck. I even took a picture of the label, which showed these features were part of the deal. While doing the paperwork today, I asked where the wheel locks were, and the person helping me wasn't sure if they were included. I explained that Jacob had confirmed it, and I had the label as proof. However, David Hill then told me I couldn't have the wheel locks because I'd had the $450 addendum fee removed. I reminded him that this was not what we'd agreed on, and he rudely took the keys from my hand, effectively ending the deal. Instead of trying to fix my negative review--which could have easily been changed--the GM focused on the negative and refused to honor what was already agreed upon, seemingly as retaliation for my honest feedback. It seemed and felt like they didn't believe I could afford the truck or just didn't want to sell it to me in the first place. When I pointed out that this wasn't right, he mentioned my previous review, as if customers aren't allowed to share their honest experiences unless it's a 5-star rating. He ultimately told the finance manager to give me the locks if he wanted to but walked off to his office without resolving anything. At that point, I told them not to pull my credit because I would not be buying the truck. It's disappointing that the GM, who should be the store's leader, would rather let a $55,850.76 deal walk out the door over $60 wheel locks, already part of the original agreement. If you're considering buying a vehicle, Chevy North on Plank Road should be your last option. The GM is rude, unprofessional, and more concerned with his ego than customer service. This was my first experience trying to buy a vehicle, and I hope it's the last sale this place ever gets. Original Review I'm honestly disappointed with my first experience trying to buy a vehicle. I went to Chevy North on Plank Road hoping to purchase a 2024 Chevy Silverado 1500 RST. While the salesperson, Jacob, was friendly and helpful, the rest of the team made me feel like my business didn't matter. From the start, it seemed like they weren't interested in working with me beyond their initial offer. When I mentioned that the price felt too high, they brought out a paper with an even higher price, far above the $48,280 listed on their website. Then, they added several "non-tax fees," but when I asked for a clear breakdown, the financial manager wouldn't give me a straight answer. He tried to dodge my questions by vaguely tying these fees into the tax and doc fees--neither of which I had an issue with. So, are they not sure what these fees are, or are they just refusing to tell me? It left me feeling like they didn't take me seriously as an informed customer. I hate to leave this review, but I think potential future customers should know that Chevy North on Plank Road doesn't seem to care about their customers. If you're not willing to settle for what they call a "good deal" with no transparency, you won't get the respect or answers you deserve here.

From the owner: Welcome to Chevrolet North! As your premier Baker Chevrolet dealer, we here at Chevrolet North…read moreprovide for your every automotive need. Please feel free to explore our website to see our extensive inventory of new and used vehicles. In addition to our friendly and knowledgeable sales staff, we also provide financing, service, and parts. Come visit us, give us a call, or contact us via this website and let us show you why our customers prefer Chevrolet North. As your Chevrolet dealer in Baker, we carry a large selection of used and new vehicles. If you need help finding us, check out our hours and direction page. At Chevrolet North, we look forward to helping you into the vehicle you deserve. If you are looking for a used car in Baton Rouge, check out our used car website.