My experience with Lemoine's was as good as it gets! They returned my car in better condition than…read moreI dropped it off, which is more than anyone can ask for. The business owner is very personable, and it is obvious that he cares for his customers and their experience with his business. I drove across town to go to Lemoine's and it was well worth the drive.

From the owner: As Baton Rouge's most trusted name in body work, we'll make sure your car is looking better than…read morenew after a collision or run in with the weather.

Very happy and satisfied with their work! They were fast and I'm completely impressed that they…read morefinished in a week! I highly recommend Gerber!!!

DO NOT GO HERE FOR REPAIRS!!!! I'm rating this low not due to the actual repairs done to the car…read morebut because of the customer service and lack of care for customer concerns! I was referred by my insurance to go to Gerber after being rear ended. It took over a month to do minimal repairs on my car. The date that I was supposed to receive my car was pushed back due (multiple times) to their mistakes and a lack of a thorough inspection of my car. During the time that my car was in the shop I noticed that I had left some belongings that I needed for class. When going to Gerber I initially had the fear that I would not be able to get my belongings out of the car since the car is registered in my mothers name. To my surprise when I went inside I was not asked for my name or any source of identification, instead I was just handed the keys. With this being said ANY PERSON of the street can have access to the cars at this shop. Not to mention, the customer service rep at the front desk was going off, using profanity and yelling at her coworker. On top of that after getting my car returned I realized that there were items missing from my car. At the end of the day $40 down the drain is no big deal but when I expressed my concerns to the manager I received a nonchalant apathetic response. I wasn't asking to be reimbursed I just simply wanted to express my concerns so that hopefully they'll do a better job with future customers. Please, If you want to get serviced by Gerber go to the other location in Baton Rouge and save yourself the time and stress and don't deal with this poorly ran business. I'm not the only one with this issue as well! There's another review of someone with the same problem but they marked it as one that's not recommended!

Shay's is truly the gold standard of what East Baton Rouge Parish small businesses are all about!…read moreHe was so informational helping me navigate the insurance process and his straightforward honesty was first class. The work done on my vehicle was impeccable. He even helped me set up getting a new windshield while it was there. I couldn't be happier. Such a positive experience!

Absolutely FANTASTIC! Stayed in communication with me throughout the process & communicated with my…read moreInsurance company very well. There were no delays or issues from Shay. The best part is that my car does NOT look like there was ever any damage in the 1st place!! I will Never go any place else & I'll be referring everyone I know!

Okay I had an accident a few weeks ago. My co-worker recommended me to this body shop. The owner…read morewas extremely friendly and was upfront and honest with the assessment of my damages. Being a woman, it's a disadvantage in dealing with automotive shops, but he did not try to take advantage of me. The price to fix my car was super reasonable and he was extremely knowledgeable about his work and working with insurance companies. It took him only 2 days to fix my car and it looks like new. I will highly recommend this business to anyone looking to get cosmetic work on their vehicle.

I its so much fun event at Lamborghini and they got tons of parts for Lamborghini what we needed!!read more

It's long, but worth reading…read more.. Listen, I did the research and even discarded family/friend's suggestions on body shops. I chose this place due to the reviews but I should have known better than to believe it could be that great. My vehicle was improperly fixed (from a different bodyshop) from a previous accident before I purchased it. After discovering that there was water leakage in the trunk along with an improper alignment- the dealership agreed to pay for all repairs to a bodyshop of my choice. It was clear from the beginning that this place has a very narrow minded atmosphere when the front desk lady didn't know how to handle my situation. After speaking to the owner, I knew this was gonna be difficult because he reeked of arrogance and even cut me off during my explanation. After I missed my first appointment, I called back to reschedule only to find out the front desk lady once again had no idea about who I was nor how to deal with my situation. Once my vehicle was ready for pick up, I examined it and noticed that my interior fabric panel was unsealed and messed up. Once Doug, the owner, decided he was ready to get off the phone and attend to my concerns it got disturbing. He stepped out with me and aggressively started ripping apart my interior trunk to dismiss my concerns. He ended up breaking plastic pieces only to admit that the panel was poorly handled by his people and would have to stay messed up because he had no interest in replacing it. He stated, "i would not make a profit off of it". He continued to accuse this entire fiasco on the dealership, he didn't shut the hell up until I shot down every single diss he made at the dealership. After mentioning why only the leakage was fixed and not the entire trunk, he proceeded to say that he was "unaware" of those problems and expressed that he would refuse to fix it because the problems came from a poorly done job and not a collision. Cause that makes a difference? He stated, he knew "no one who would fix this type of issue". Now I know this company, they are going to respond to this review and try to shift the blame on anyone besides themselves. Let me finish by saying, they are most definitely overpriced. They charged $500 in labor for $15 worth of items- no exaggeration. I do NOTA recommend, a dealership bodyshop is better and probably cheaper. This review is 100% honest, I am not being petty (1. The repairs are not coming out of my pocket anyway, 2. My vehicle is going to be repaired by the right people, 3. There is no reason to be petty). There is no exaggeration, I not once showed any form of disrespect to any of their staff including Doug. I gave this place the chance to fix their mistakes without being rude or exasperating, they said no so now I tell the story. Simple. So don't bother responding to this review Complete Collision, I have given you the opportunity to speak your truth and make things right. Don't make a front just because this is now public.

Doug and his team were quick and profesional in repairing my car after it was side swiped. Quality…read morecare is taken when working this group. Will definitely be back if I ever need to. Thanks Complete Collisions!