Ive been using this CPA for several years. All staff including Divya have been super helpful and…read morecourteous. We do our family taxes,along with our business taxes. Usually we get an email following task list months before tax season and even the I always get behind BUT their team is so on it! I can't thank this team enough for their hospitality even when its super busy. They take the tine to answer your questions and if you need to visit the office,they validate your parking. I recommend this CPA firm because they are knowledgeable and give great customer service.

Stellar. If I can…read moreonly use one word to define the experience I received, it is stellar. Gill Tax Group (GTG) took me in last minute, thoroughly reviewed my returns after I had a hiccup with TurboTax and discovered that the TurboTax software did not flag the necessity to file in another state.* Had GTG not checked this and had I relied on TurboTax, I would have been subject to a review and possible full audit by not only the California Franchise Tax Board, Commonwealth of Pennsylvania, but also the Internal Revenue Service. GTG cares and is very thorough. If they make a commitment to help, they have proven that be true. Trying to get through to TurboTax customer service was a nightmare and nobody understands what I'm asking or trying to do, notwithstanding the technical gliches they have. GTG understood came through and took over immediately and filed expeditiously--and I am very thankful. I cannot recommend this wonderful firm enough to others. * Had I opted for the "audit free protection" offered by TurboTax, it would likely have been denied because it only protects you in the State you file. TurboTax did not recognize that I needed to file a return in another state and therefore I would have l been denied the protection had I went that route if I were to be reviewed and audited. WTG GTG! Thank you for the rescue and peace of mind =)

Pinged with an inquiry via yelp two days ago. Yelp states their average response time is 3 hours…read morebut I never heard back. Their service may be good based on the other reviews, but it's disappointing to not get contacted back.

Emma Pao has done super excellent work to prepare my TAX returns for year 2021. She is very…read moreprofessional, efficient, responsive and patient to customers and provided a lot of valued advices! I sincerely appreciate all her great efforts and dedication to help out. Thank you so much Emma! Also thank you so much for Chris Team for all the help in the past years! I would highly recommend Chris Huang CPAs, Inc. to anyone if they want to find the best CPAs!

TOP ++ . I love Xoa tax been with them for a while . They…read morehonest , knowledgeable, on time and caring .

From the owner: XOA TAX is a full-service CPA firm providing proactive tax, accounting, bookkeeping, payroll, tax…read moreaudit and financial consulting services to individuals and businesses. Our team of CPAs, IRS Enrolled Agents, tax attorneys, financial planners and bookkeepers leverages decades of combined experience to deliver tailored strategies that resolve tax issues, prevent future problems, optimize finances, and help clients manage and grow their wealth. Whether you're an individual needing help with complex tax situations or a business needing bookkeeping, payroll, tax preparation, or other accounting services, our dedicated finance experts provide straightforward guidance and outstanding support in English, Chinese and Vietnamese. Contact us today !!

Been with Irvine bookkeeping for over a year. They are immensely helpful, provide quality work and…read moreare affordable too. They really partner with you and want to see your success. Appreciate them and look forward to growing with them too. Highly recommend!

New business owner, inquiring about bookkeeping services. Initial consultation was with Mark who…read morewas prompt, practical, and polite. Mark provided me with outstanding realistic advice and guided me the correct way in approaching bookkeeping as a business owner. A fair recommendation is to at least understand how bookkeeping works for at least 1-2 months before deciding you need to seek a professional. Mark did not exhibit any predatory tactics and genuinely looked out for me, explaining what he thought was best for me during my current stage of opening my business. Irvine Bookkeeping also provides tax services in terms of quarterly business tax filings. Highly recommend for transparency and competency!!

Not happy with this payroll company. I was suppose to be paid on Thursday. My hours were not…read moreentered. I have to wait until Monday to get paid because an employees negligence.

We switched to Coastal Payroll during COVID. Originally they were amazing. We no longer have good…read morecustomer service. Nobody answers the phone. If you are having any kind of payroll issues, just plan on being on hold for over 20 minutes or waiting over an hour for a call back. I no longer refer them. I tell my friends to use ADP or some other firm.

Great company to work for! They guide the clients through the entire implementation process. SBS is…read moreevolving and automating Human Capital Management for their clients.

This company can't seem to process payroll and issuing meaningful reports on a consistent basis…read more The various reports do not tie out to each other and customer service doesn't seem to care. With so many good payroll companies out there, this company is not worth the aggravation.

TL;DR: Worked with Garrett Jones at Crossroads Financial Planning for tax prep. Misquoted our taxes…read moreby nearly $4,000. Poor customer service -- impolite and dismissive. Once paid, they offered little further assistance. Significant miscommunication between staff members on essential elements of our filing. Longer version: We hired a tax preparation service to help navigate changes to our filing status after getting married. Our tax consultant, Garrett Jones, began working on our application with the wrong filing status. After correcting this error, there was poor communication regarding important changes that needed to be followed up on, which resulted in IRS notices arriving in June. When I raised my concerns with Garrett, his guidance was vague and he offered no clear timeline for resolution. Weeks later, with no progress made, I was left with the impression that once he had been paid, his investment in us as clients had ended. I spent approximately 10 hours on the phone with the IRS trying to sort out the status of our account. Throughout this process, Garrett maintained that I owed approximately $2,000 to the IRS -- when in fact I had a pending refund of approximately $2,000. In the end, we were left with a significant miscalculation, poor customer service, and no choice but to resolve everything ourselves. I'm still unclear what the fee we paid to Crossroads Financial Planning actually covered. Highly recommend taking your taxes elsewhere.

I met with them for financial planning. After having me sign an " engagement letter" that had no…read moredetails of the services provided, they acted shocked at my request for some sort of written agreement detailing specific services and times. After this they stated "I was not a match". Use at your own risk. Tony specifically the "planner ".requested I send sensitive documents through email.Absolutely under qualified, and unprofessional. I have proof of his partner/ colleague in his firm doing the same thing. I've attached a picture, because the owner is lying on the review.

I came across ByDesign, and scheduled 1.1 call to go over my booking keeping needs. She took the…read moretime to explained everything in details and the hourly rate. So with that said I decided to move forward with her services. Brittney has a lot of knowledge with QB and much more. Thank you and looking forward to working with you.

I had a great experience working with Brittany. Extremely professional, transparent, and honest…read moreabout what they can and cannot take on, which is something I truly value. Communication was clear, expectations were well explained, and I always felt guided in the right direction. Highly recommend for anyone looking for reliable and ethical bookkeeping support.

G&P Resolution served my family on multiple levels this year. They helped me navigate my…read morecorporation's taxes, took care of our personal taxes, and helped us answer tax questions regarding our oldest (who is just starting work as a minor). David and Eli worked hard to be responsive to all of my questions and never left me waiting. They provided excellent support in making sure our taxes were in good shape and on time with plenty to spare. I trust they can do the same for the rest of the families and corporations.

From the owner: What makes us unique is that we are open all year around. We are available to freely consult on…read moreyour business, tax, bookkeeping, payroll, trust and unemployment needs. Because we are all in-house, the experience is much easier.

I own a pest control company and Mary's Bookkeeping has been nothing but professional and helpful…read more We are so grateful for her services. We look forward to a long relationship with her and her staff.

I never even had an opportunity to use Mary's bookkeeping, so I can't speak to her services. My…read moreexperience was in setting up my practice to work with Mary. My first clue was when she quoted me an hourly rate of $75/hour, but then wanted to charge me $350/month without ever having SEEN my books or my needs. She said she's been doing this a "long time" and could "tell" it would be 5-7 hours per month of work. That being said, what if it was 5? Or less than 5? Would I get a refund? No response. But I'm in need, so I still said ok. After dozens of emails back and forth, I provided her with passwords for my business accounts, credit cards, and Quick books portable file. I set her up with everything she needed to start my work. The second clue she gave me was asking me (again) which accounts were which (letting me know she couldn't handle complex law firm accounts). She also asked me repeatedly for things I had previously sent her in the same email string. When I responded to her that everything had been provided she emailed me back immediately and stated, "We have decided we are too busy to handle your books." Period. Mind you, by this time, I have told my current bookkeeper that I'm going with someone new. Oy-Vey! After receiving ALL my client's private information in my QB file, my usernames, passwords, statements, etc. and me firing my other bookkeeper, I'll have to change everything now and there's nothing I can do to retrieve my QB portable file. To say I was disappointed is a complete understatement. She's definitely not as organized as she claims to be. I definitely don't see how she has this many 5 star ratings. ??? UPDATE: just read her reply comment on my post. Takes no responsibility for her role in what happened. Just puts it back on me. Whatever Mary. You can't even be honest that you said you were "too busy". *eye roll*. Clearly I dodged a bullet reading your other 1 star reviews.