My engagement ring and wedding band had to be resized, Irene, Kay, German, & Sergei all had a part…read morein it. I heard about this place on the TV said that your diamond never leaves your site well if that's not the truth I don't know what is. From the minute I got there I was with my rings everyone was so nice and explained what was going on the whole time. Prices are high, but the job was great. Thank you everyone. Mare

Gary and his staff came highly recommended. My wife's engagement ring needed to be repaired. Her…read morering never left our sight and the repair was completed in a matter of minutes. The ring looks as great now as it did the day I bought it for her 25 years ago! !Everyone there is very nice and knowledgeable. I will make my future jewelry purchases there ! Joe

We recently attended Good Old Gold's Christmas Party event on December 7th, and it was absolutely…read morebeautiful! From the moment we arrived, the holiday spirit was everywhere. They had Santa outside taking photos with the kids, incredible Christmas carolers filling the air with music, and delicious refreshments throughout the store. The entire staff was warm, welcoming, and ready to help. They had multiple raffles going on--and we were lucky enough to win one! Helen and her team truly put together a magical event that made everyone feel special. While we were there, we purchased a beautiful cross for my nephew. Vincenza assisted us, and she was so sweet and helpful throughout the entire process. Good Old Gold continues to impress us with their customer service, attention to detail, and the genuine care they show their guests. We can't wait to come back!

We've used Good Old Gold now for my wife's engagement and wedding rings as well as random needed…read morepieces of jewelry over the years and resizes. The staff is incredible and always nice and quick to help, the prices are reasonable and they have a very good selection. In the past we've worked with the owner's daughter (I'm sorry, her name is escaping me) for my wife's rings and this time a really nice young lady named Chloe. Recommended.

My husband and I had such a great experience working with Sue to design my engagement ring last…read moreyear that we came back for wedding bands as well. Sue was so friendly, helpful, patient, and responsive during the entire process and everything turned out beautifully! They were ready so quickly, too - we couldn't have been happier. It was nice meeting Ziggy as well and you can tell they really are attentive to a customer's needs. Customer service is top notch! My husband grew up in the area and highly recommended Busy Bee, so it was all very meaningful for us. We would definitely return in the future!

Worst customer service. Makeup prices in their head. Poor quality…read more My boyfriend bought me a diamond bracelet from here- in which they gave him different prices on different sized diamond bracelets which is fine. But when I went in to exchange for a smaller diamond bracelet they gave me a different cost than what they told him when he was comparing them Fast forward a few months and my bracelet broke! Went in to get it repaired and charging me $30 to fix when it didn't even last a few months! Will not be back- highly discourage anyone from trusting their jewelry with this place

Customer services.. Rob went above and beyond .. This is my 3rd time in the store…read moreThank you Ree

Went in today to get my engagement ring resized. We were greeted right away and asked if we were…read morecoming in for any particular reason and I said to get my ring resized. We were directed to an associate to help us. She asked if I wanted a resize or if I wanted to add material instead. She let me try her ring on with the added material but I didn't like the feeling of it so I said I wanted a resize still. They brought us down to the jeweler who looked at my hand and knee exactly what size I'd be and took the sizing gage/ring out and confirmed. Took him about 20 min to resize the ring and it was perfect. Resized it from 6.25 to 5.75. No visible seam from the resize. Looks flawless. Would go back here for other jewelry needs.

Steve was very professional and responsive to my messages and addressed all concerns and questions…read more Their wire prices are rock bottom and no nonsense, I did a FaceTime call just to feel comfortable with wiring money. They overnight my watch from NY to CA the next morning which was amazing service.

I had an excellent experience purchasing a vintage watch from Collectors Watch Co. Jessica was very…read moreprofessional and answered all of my questions. I highly recommend Collector's Watch Co if you are looking to buy a vintage watch's

Nice store with great employees. Lost of pretty jewelry at good prices. We had a nice experience…read more when visiting fron SanFran. Larry and Mary were very helpful and kind.

After spending several thousand dollars here, I attempted to sell some gold, Laurie gave me a…read moreridiculous offer, not surprising as u can see in older reviews, Laurie insults a customers intelligence with these offers. It is a terrible time for jewelers with the gold prices so high and volitile . she should have more loyalty to customers. I have spent ten times what I may have spent there 6 months ago. Since this review Laurie contacted me , stating, I would not be allowed back in my store and was suing me for slander.

Finally an honest jeweler. I'm so happy I found Roma. Manny is a pleasure to deal with and treats…read morehis customers with great respect. He's an expert gemologist and jeweler, doing this work his entire life. His experience is far greater then any salesperson at any department store. I have been here several times with small amounts of jewelry to sell. Manny was very patient and offered better prices then anyone else did. His showcases are filled with beautiful unique precious metal chains and gemstones. Everything is sparkling clean !! Don't go anywhere else. Roma is a must !!

Many (pronounced Manny) is so knowledgeable!!! He always wants what's best for his customers. He…read moregives you options too.

I've been to Lana's Jewelry a few times over the years. First to buy an emerald birthstone ring,…read morethen for switching out some watch batteries and most recently to get my wedding band and engagement ring fixed. Long story short, had to get my rings cut off a couple of years ago at the hospital and sadly, they were mangled!! Brought it in to see if they'd be able to help at all. Given how bad the hospital had left my rings, I did not have very high expectations. Shockingly, I'm thoroughly impressed with how my rings turned out and forever grateful to them for giving me the ability to wear them again!

I would not purchase jewellery from them. it's overpriced and poor quality- the earrings are super…read morethin and delicate and bend quickly, fall from the ear or break (yes break).

I have been to this store previously, generally for minor purchases, watch batteries, sizing, etc…read more This time was different. I had purchased a watch as a gift, online, for a retiring co-worker. The watch I had found was pretty unique, something I had expected the recipient would enjoy, which she did. The problem was, this supposed quality watch died within about 6 months of gifting it. That really disappointed my friend. Though not complaining, she asked if I could help, as she knew of nowhere near her that she trusted to fix it. She found it was not a battery issue. I brought it to Ronal. Ben examined it and found that I bought it as new, it was an "old stock" watch, and the movement went bad. He explained that it would require a new movement, that this was a Swiss watch and if the Swiss movement was available it would generally cost more than I paid for the watch. He said that he would check into it and asked if a quality Japanese movement would be satisfactory. I approved of his very fair estimate and he had the watch restored in a couple of weeks. My friend was elated to get it back running. I realized afterward that he actually made really nothing on this transaction, after buying the new movement, and did this only to satisfy my needs, as customer service. I believe that is what these people look to do here and for that I am very grateful.

So I've been a few times and have forgotten to write a review but decided it was time…read more The unparalleled service and personal warmth from Dali and Ben are what make this small jewelry store uncommon. I have purchased gifts as well as had remodeling done on several pieces and have been thrilled with them all. The quality of the work and the materials (diamonds, platinum, gold) are top notch. Nothing is done half-way. They are professionals who are qualified to assist and design and sell. I have recommended them to many of my friends and I will continue to be a customer for all my jewelry needs.

I will admit that this place looks a little iffy on the outside and its location is tucked away…read morebehind a grocery store. Not the best first impression. But I had the unfortunate task of selling my ex-husband's wedding ring (yay?) and I happened to be doing other errands in the same shopping plaza. So I figured I would give them a shot. My intention was to sheepishly get a quote and maybe shop around at some other places. However, I was so pleasantly surprised at how nice, understanding, and FUNNY all the employees were about this awkward task that I decided to just take their offer and be done with the whole thing. Rob weighed the ring in front of me, testing its authenticity for metal content, and gave me an estimate based on their current rate for gold purchases all while laughing and joking and making me feel like I was making any other transaction. Then, to top it all off, after he gave me the cash for the ring, he offered me fancy chocolate cookies or a mystery wrapped bottle saying, "I know divorces are hard, so I can offer you something sweet or something to get you drunk. Which would you like?" How hilarious is that?!?! So thank you, Rob (and his brother Stan), for lending some well-earned closure to that chapter in my life; perhaps I'll be back with my other rings.