Pam from property management is the absolute best. She is professional, responsive, and genuinely…read morecares about both the property and the people involved. Working with her has been smooth and stress-free. Highly recommend!

If you own a home, do yourself a favor and run far away from Pamela Taeuffer. I recently stayed in…read morean Airbnb that she manages. We found a mouse or rat in the listing and found droppings. I'm a home owner, and I know that can happen in the countryside. The problem is, she never admitted they had a problem with mice - even though the property is on a "pest control plan"! She never offered even a meager refund on our $1000/nt stay. Her poor customer attitude and lack of ability to use modern technology to correspond quickly with guests was a true disappointment. I will actively avoid any property managed by her and will do my best to see her unlisted from Airbnb. Given the already low reviews, hopefully you can tell that she's not very good at her job.

I moved into my property a couple years ago. And everything was seamless, we checked out the…read moreproperty the first day it was listed, extremely responsive. We were able to move into the property a week later as the management knows what they are doing and are very efficient. We are beyond happy with our place, any repairs are an email away and always done very quickly. And annual inspections are easy. Rent is paid easily on a website without having to deal with mailing anything, set up direct pay and done. We have been here 2 years, plan on staying a few more, if we were to move we would move within network of the barrett group as they make things easy. Absolutely reccomend.

We moved to Windsor three weeks ago and from the moment Vera and Halima showed us this property,…read morethey have been nothing short of professional. We had a box delivered to the property before we moved in and Vera drove over and put the box inside the house for us; such a nice gesture. We have had a few items that have needed repairs, and Vera and Halima have been such a pleasure to work with - getting things handled quickly, and responding to every text and email in a timely manner. They are truly a special team and we look forward to working with them in the years to come.

Another reason not to use these guys to manage your property they do not care what their tenants…read moredue to the neighborhood or surrounding neighbors all they care about is getting the money loud music for hours running over garbage cans and noise!! See video

Don't trust these "leasing agents". No integrity or care about conditions of properties. Never…read morecorrectly fix or repair things, always a cheap coverup and excuse. Mold, leaks, furnace issues.

Options for a vacation rental to create memories are numerous. Shaunte and Raj offer some of the…read moremost beautiful and memorable moments here in wine country. Great properties with help making a decision. Phenomenal!

We booked a beautiful VRBO with BirdSong Property Management last month. This house was absolutely…read moreperfect for our corporate retreat! The booking, checking in, checking out, closing process was all incredibly easy. The team was very friendly and easy to work with at Birdsong. Shante was incredibly communicative about all aspects of our stay. The house... absolutely gorgeous. Everything you could want in a beautiful getaway. Pool, spas, firepit, games... the beds were ridiculously comfy, the kitchen well stocked with equipment- I never wanted to leave! I will be recommending this location to anyone who is looking for the perfect wine country getaway!

I am so happy with the level of professionalism I feel good knowing my property is in their hands…read moremy rentals have increased and we have gotten nothing but positive feedback with none of the head aches thank you

My group rented the Blue Heron house. The place was lovely, and we enjoyed our weekend. I will…read morecontinue to return to the Russian River near Healdsburg for annual trips, as I have every year for the past several. I would not, however, under any circumstances, rent from Wine Country Getaways again. We had a big group, including several small children, and one family coming up all the way from Southern California, so we asked if it would be possible either to check in a little early or to leave a little late. The answer: absolutely not. OK, fine, no problem. As soon as we arrived at the house, though, my wife and I noted the list of rules. it read like military marching orders that had been poorly translated from the original German. We were, for example, expected not only to do all the usual things like strip the beds and straighten up, but also completely clean the kitchen, including a wide variety of chores such as unloading the dishwasher. This is the kind of thing that one expects at a scientific research station, not a pricey wine country vacation home where you are paying for cleaning services on top of your rent. But still, no big deal. Then came the kicker. I accidentally left my camera behind, with some magical pictures on it of my 3-year-old son and I floating down the river. I called Debora to explain to her exactly where I left it (by the phone in the kitchen) and ask whether she would be willing to send it to me. She claimed not to have found it, which is possible, I suppose, though a bit odd considering that I knew exactly where it was. Then, without warning, she launched into me about the state of the house when we left. I've stayed in many California vacation rentals over the years, and never, ever had a problem with the management. (My family and I, for example, return to the same house every year in Palm Springs.) We left the Blue Heron house in a perfectly respectable condition, ready to be cleaned and prepped for the next folks. But enough is not enough for Debra, who verbally assaulted me over the phone to the point at which I could not reason with her and actually had to hang up. The only way to describe it is that the interaction left me feeling slimed. Perhaps this is just her nature. Perhaps she's had bad experiences in the past. Or perhaps this company makes its money but selling used cameras and overcharging for cleaning bills. I don't know. What I do know is that Debra should not be in this business dealing with customers. If I were you, I would steer far clear of this nasty person and find another delightful home, run by another property management firm, just a few doors down.

We've just signed a 2 year lease for office space in Healdsburg. Dana at Healdsburg Realty was an…read moreabsolute pleasure to work with. Before and after moving-in, Dana has been extremely responsive to my many questions and requests. Extremely pleased with our experience with Healdsburg Realty!

We've been fortunate to live in a home managed by West County Property Management for the last year…read moreand it's been a wonderful experience! Cici is professional, communicative and prompt, everything you could ask for in a property manager. I would definitely recommend West County to any renters I know in the area.

I rented a property from Cici for a year. It was a great…read moreexperience any maintenance requests were handled in a very timely and professional way. When I started the renting process, she told me that she is there for her clients, and she kept her word till the very end . Highly recommend this company.

I have used this company in the past and I must say my final experience was not the best. I was…read morehesitant to give them another opportunity and found the office staff has completely changed to include people I know and respect in the community. I saw a gorgeous house available on their website and fell in love with it. Kristy worked tirelessly as liaison between my family and the owner to make our experience flawless. We are now in the home and loving the neighborhood we once lived in before the Valley Fire. We hope to stay here for quite some time. Thank you Kristy for your professionalism and going above and beyond for our family. We appreciate you!

Property manager tricked us into accepting an awful renter. (The renter ended up taking owners to…read moresmall claims court for $11,114-- for a 3.5 month rental period!) Property manager said she was trying hard to find renter, later we learned the renter had credit problems and the last property manager gave all "unknown" reply after 3 years renting. (But the owners weren't given this information until the renter was leaving.) When the owners told Mr. Toye the problems they were having with the property manager, he brushed them off. The final rental inspection, the property manager emailed that she never did it. When the owners had to clean, repair, and restore the house, the owners asked Mr. Toye to pay the part of what the property manager's contracted negligence cost them, Mr. Toye refused to meet the requested amount. A NIGHTMARE! STAY AWAY!

DO NOT RENT FROM THIS COMPANY!…read more We rented a house (the Olivet Vineyard home) for 4 nights. The house itself was shabby and run down. The gourmet kitchen, as they described it, was gourmet maybe in the 1980s and was lacking in quality pans, utensils and equipment. But the real problem and the reason for this review was that the house was infested with mice and the response to this issue by SCVR has been appalling. We didn't realize there were mice until the first morning when we saw that the mice had run all over the counters and chewed on fruit and bread left on the counter. When we looked, we found droppings in drawers, cabinets, on dishes, 'gourmet utensils' and pretty much every surface in the kitchen. And then when we looked up the light panels were LOADED with droppings. Obviously the mice had moved in a while ago and there was no rodent control program in place for the property. We ended up completing our stay only because there were many of us and we didn't have anywhere else to go at that point. We set traps, and kept all non-perishable food in the oven to keep it safe. After our stay we contacted SCVR to discuss the problem and requested a cleaning fee refund based on the fact that the property had clearly not been cleaned in the kitchen ahead of our arrival; that we had to clean the kitchen surfaces and any dishes and utensils before each use and because nothing could be stored in the cupboards. Each time we called the manager was "unavailable" and she failed to return upwards of 8 of our calls. After 3 weeks, the manager had the office clerk call to tell us to submit our request in writing and she would present it to the company board for consideration. After 3 more weeks of once again hearing nothing from SCVR we placed another phone call followed up by an email. As part of the rental agreement with SCVR, we had been given permission to have additional dinner guests over and above the normal maximum allowable number. This was agreed at no additional cost to us. The final response from SCVR was a very short email stating that because we "were allowed to have extra people at the property without an additional fee the money is more than even" and therefore the cleaning fee would not be refunded. We then contacted the Healdsburg Chamber of Commerce to see if they could help. Long story, short, the SCVR manager told the HCoC that "the house was in the country and that mice should be expected". The HCoC Executive Director was as stunned as we were using the phrase that their "attitude was laissez-faire and not the usual attitude of Healdsburg businesses". Do not rent from this company - their customer service is unbelievably bad. They also do not provide the ability for guests to review their properties, a fact that is hardly surprising given our experience.

Trying to get a hotel room in Sonoma County is a needle in a hay stack. Rhonert Park is too far…read morefrom everywhere I want to be. Hotel 6 is yukky. And the Hilton is $$$. Even the local hotels start at 250 a night..... I'm sick of paying $250 in a hotel where loud drunk guests stumble in at 3am! We tried VRBO but I can't talk to people all day just to find a weekend rental.....Finally we found this agency thru a friend - I called - they found me a house and splitting the cost among us made the house rental a better deal. The staff were quick and super helpful. The house was beautiful. We enjoyed ourselves and the price was right. We found out they have a lot of houses for rent and plan to go back and try other houses.