The check engine light came on in our truck. We were on our way to Rocky Mountain National Park…read morefrom Houston, TX. We stopped at an auto repair shop and they checked the error codes and said it was showing just the smallest amount out of "lean"? He referred us to Lewis Toyota. We were very happy to find Lewis Toyota! And they say it's our fuel pump and will cost us $1000. They don't have the part so we will have to wait until sometime tomorrow. I hope they can get it done in time to not ruin our long awaited vacay. Fingers crossed. 12 noon on the day after I started this post and we are BACK ON THE ROAD new fuel pump pumping! Thank you Lewis Toyota and the beautiful town of Hays, Kansas! Our vacation is saved

Ryan and the team at Lewis were awesome. This was the most laid back, comfortable car purchase we…read morehave ever made without all the normal annoyances and frustrations. They aimed to make our life easier. We will definitely use them in the future and make the drive from Wichita without question.

Thanks Dallas and Davis Automotive! We were traveling through Hays on the hottest day of the year…read more(102+ degrees) and the transmission in our car was not happy. We had 4 hours left in our trip - but wanted to make sure it would be safe to continue. We popped into Davis Automotive and Dallas took a look at it right away - without charge. The transmission itself is toast (recalled transmission - would have happened eventually) but the service and advice from Davis Automotive was great! Thanks again, Dallas! We made it home safely and, as you suggested, we took the transmission in for an overhaul. Keep up the good work- Debbie Beam Topeka, Kansas

We were in great need of a battery replacement. Napa referred us to a place called Staab but…read morethough they were standing around talking, they said they had no time to install a battery. I ended up going to five different places before finding Davis. These guys stopped what they were doing to help me get on the road. Thank you Dallas and team for taking care of my family and me when no one else we spoke with in Hays would. We are grateful to you guys.

On our trip from Kansas City to Colorado we stopped for a pit stop in Hays Kansas for some grub. We…read moreended up in the ditch after getting caught up in the classic "thought we were in park but actually in neutral" fiasco. Terry from 5 star rolled up with a smile and assessed the situation within a minute to avoid any further damage to the car. Had us pulled out and back on the road quickly. Best part besides old betsy still running was the fact Terry was happy to do it and the cost was dirt cheap to get us out of a sticky situation without jeopardizing the financials of our trip. If I could give a rating above 5 stars I would. Thank you guys so much

These guys here are my saving grace for auto repair. I moved from San Antonio, TX where finding a…read moremechanic as knowledgeable, quick, and where you don't have to return for the same problem is impossible. Where as at Five Star Auto Repair the guys are so nice and they not only explained to me what they were doing to where I could understand, they had my vehicle in and out in one day fixing my oil leak on my 2001 Saturn to where it never leaked again and I love them so much it's the ONLY shop I'll ever bring any vehicle I ever own too. I now have a 2014 Journey I bought from a dealer in Hays and the first week I had issues, after calling the service place for the dealership and I was told that they would only cover 10% I was so mad I took my car to Terry and he not only fixed the problem, he was able to see another issue I had not yet discovered and took care of it before I would've have been on the side of the road stranded and being a single mother of a 2yr old and GMA of a 4yr old, in my eyes I'll never go to another shop again. Sorry my review is so long but there's not enough space to let you know, if you need ANYTHING AUTO related, call Terry! The shop has moved to Commerce Pkwy so yelp is not very accurate with the address. Hopefully they will see to change it after reading this review. Five Star Auto Towing and Repair GO THERE!

Stopped at Ward's when my front splash shield came loose during a road trip. Friendly woman at the…read moredesk (and a friendly dog) introduced me to Doug, who fixed it fast and got me back on the road. Honest, friendly, quick service. Highly recommend.

I had a major incident with the loss of a tire on I-70 on a Saturday afternoon. Not just a flat but…read moresheered off lug nuts into the ditch. I of course started my calling to AAA but without a defined destination and plan for repair I was dead in the water on getting a tow and continuing my trip. I made several phone calls to find that on a Saturday most places were closed but Ward's offered an emergency number to which I made a call and left a message. I made several more calls and my phone rang back. Not only did I get help with a place for repairs but I also received several great recommendations on a tow and how to handle my situation to get back on the way to my destination. Doug Ward's call back got me off the side of the road in less than an hour and I left my Jeep in his care. For the next few days we coordinated the repair and I was even given the option of picking up a part on my return trip to save on cost and speed to repair. I was taught a great deal about my vehicle and am co to using to learn more with Doug's help and not only did I get my jeep back on my return trip but I made a new friend. I can highly recommend Ward's automotive and local or just passing through please take advantage of a great place to get the help you need.

We bought a hot rod through Craigslist in Escanaba MI. We live in San Diego. The hot rod did fine…read morethe first 8 hours, then the temp started rising. Luckily we made it to Hays, 3/4 into Kansas before she was too hot to continue. Searched Yelp and found 5-star Mike's Auto On 7th. Mike's granddaughter, Haley who assists with ordering parts searched the area for a water pump that would work on our 1932 Ford Victoria. She found one then gave us a ride to our hotel and picked us back up when the car was done. The price was more than fair and hours later driving 75 mph the temp is fixed on 180. Mike and Haley are a great team, we recommend them for any type of car. Pink and White Leroy

We were on our way from Rock Springs Wy to Broken Arrow Ok when our transmission began acting up…read more We had to get a tow truck to get us back in to Hays. We decided on Mike's Auto for our car. It was later in the evening so we just left it there and got a hotel for the night. Mike called the next day to tell us he topped off all fluids but didn't know where our transmission fluid went and didn't know what was wrong with our car. He tells my husband on the phone the diag fee was $99. Mike was only concerned about repairing the water pump we already knew was going bad but we needed to get to OK so my husband could get to his job. We didn't have the time required to stay in Hays for that repair. He didn't even bother to drive the car and see if he could determine the problem, there was snow on the ground and we could see our tire tracks into the shop and right back out to where we had left it the night before. Fast forward, to us arriving at the shop to get our car, he charges us $153.99 when he told my husband $99 on the phone. All for fluids we didn't ask him to add. I'd find another repair shop if you want honesty and repairs done that are actually needed.

I wanted to leave a review for the great job Brett and the service team did to help us through a…read morestressful situation. We were in the middle of a van voyage coast to coast across the country when our minivan's transmission decided to die exactly halfway through our trip. We were stranded over the weekend but the service team got us up and running ASAP considering the scope of the repair. We made it the rest of the way with no more transmission issues. The people of Hays were so friendly! If we had to be stranded somewhere, we were fortunate it was in Hays, KS.

My wife bought a Jeep in early January. Stating it had been checked over only to develop a tick…read more Which I have enough knowledge to know it's valve train issues and they will not honor anything at all. They basically told her it's her problem. She has less than 2000 miles on the jeep since purchase I would not recommend anyone buying from Lewis. The salesman was not knowledgeable about anything related to vehicles. If I can give it a zero star review, I would they just want your money and that's it.

my daughter's car broke down and through a rod. An estimate of over $11,000 was given. the engine…read morequote alone was $5,975.79. I looked it up and could buy one for $2,000 and change. Of course, I had no work done and they still charged me $152.95 for simply me starting the vehicle and them saying, "yup, it's got a thrown rod.". what a Mickey Mouse run around. steer clear or find you have an empty bank account!

we broke down due to overheating engine. they took the time to double check everything and were…read morehonest that the car didn't need further repairs!

I purchased a vintage car from San Marcos California and planned an adventure to drive it back…read morepartially via Route 66 to my home in Kentucky. Along the way we ran into trouble approx 30 minutes west of Hays, Kansas on a Saturday night about 8 pm. The car was stuck in 4th gear and would simply not shift into any other gear. It felt like the linkage crumbled away. Luckily we made it off an exit to a rather desolate gas station and started googling who to call. After an hour with no luck, the gas station attendant gave us the number to Drexler's. I don't know how to explain, with the proper amount of emphasis, how Drexler's went above and beyond the call of duty, for complete strangers. First, this is a normal 9-5 shop and he answered at 9pm Saturday night. He sent a tow truck friend of his, who was also amazing by the way, to collect us and take us to his shop. He sent one of his technicians to meet us at the shop (again on a Saturday night) who opened a bay and let us park our rare and expensive vintage car securely overnight. The tech took our information and told us they would start bright and early Monday morning. The tow driver then dropped us at a local Motel 6 and we dug in to begin our long wait. Fast forward to Monday 8am . . . I get a call from Drexler's telling me the car was ready. Apparently, Drexler sent a tech to the shop on Sunday to complete the repairs well into the night, so we could restart our journey home as soon as possible. How do you even thank somebody for service like that. Such an amazing group of people. I hope you never break down on a long journey. But if you do, I sincerely hope it's near Drexler's in Hays, Kansas.

Amazing service. We took my son's truck to them in the morning, and it was done before noon. Great…read morevalue. They don't price gouge or try to talk you into things you don't need. Very straightforward, honest work. They were able to use the parts and supplies we had, so that saved us on the total bill. Very quick service. Call ahead and make an appointment, which may be a few weeks out because they are so good. Highly recommended!