Great pictures! However the experience with Hayley was terrible, terrible, terrible. I will never use her again. I paid for and booked her for a mother-son Christmas time shoot on 11/24/17. We came up with a perfect date to shoot (12/8/17), so I'd have my pictures back by 12/18 (before Christmas). However, I didn't get my pictures back until 11:29 pm on Christmas Eve. The pictures were going to be Christmas presents for my family. I bought multiple frames so once I received all of the pictures I could print them and give them out as gifts. Since I didn't get all of my pictures until 12/24/14, it was too late to have them printed so they would be ready for Christmas morning when we give out our gifts. I had family visiting from Canada and Minnesota for Christmas so now I will have to ship the frames/pictures to them since the pictures were not ready in time as promised. Hayley said that her whole family got sick and this is the reason why she couldn't finish editing and uploading all of my pictures by 12/18 to my gallery. She had poor customer service and was rude to me when I questioned her about her pictures. She said "Ok I cant do this right this second. I guess there was a miss communication cause my turn around time went from 10 days to 2 weeks because of the volume of photo shoots I have around the holidays as well as weddings and with my family being sick I did get behind and you aren't the only one that wanted their photos back before the holiday. It's been stressful to the point of ruining my holiday and I cant work everyday every second. Sometimes life happens and I also have a family. That being said once I get home I will send over more but that wont be till later and after I can get my son to bed. Merry Christmas Eve." She tried to only send me only half of the pictures on Christmas Eve. We had two outfits, one formal and one casual, but at first she only sent me some of the formal pictures. She didn't tell me about her extended turn around time until Christmas Eve. If she would have told me about the turn around time, I would have gone with a different photographer. She was very nice at the shoot. However her customer service and work ethics need a lot of help. She also needs to learn how to properly book herself so she's not taking on too much. Maybe a secretary would help! I'm a single mother and understand that people get sick and all of that. However I don't understand how she was ok with taking my money upfront, but didn't deliver all of the edited pictures until after the expected date. read more