Having lived for over a year I was curious about the reviews. I see that the most critical ones are…read morefrom years ago. I love it here and since Jessica arrived as Property Manager things have continued to improve. She and her staff are friendly and attentive to problems, and she runs a tight ship when tenants are sloppy or careless.. The trash compactor area and recycling are much better though I am stunned at the amount of trash the complex produces, and more people seem to be picking up after their dogs (though I can't fathom why everyone doesn't). Roman and his maintenance staff are great!

I was really hesitant to leave this review and was hoping that corporate specifically Tammy Graveen…read morewould make things right but unfortunately their lack of empathy for their residents being robbed makes me realize how important this review is. My lease was up in July but I had already planned on moving June 1 so I told the office if anyone wanted to take over my apartment early, that would be great. No one told me that someone was going to be taking over my lease as of May 31. I only found out when I went to the office to hand them a check. I was dealing with Abbie at the front desk during all of this and I called her the next day to ask if it would be okay if I handed in my key and fully moved out Saturday June 3 and she said yes no problem at all. I got to my apartment on June 2 to pick up the rest of my items and a few of my personal items were outside my door, the front door was unlocked and 95 percent of my personal items inside that I had left were gone. When I told the front desk girls, they truly acted as though it was no big deal and were disgustingly dismissive and told me to call the manager on Monday. Monday Tabitha told me maintenance threw my stuff out because they thought I had moved out because Abbie never communicated that I had until the 3rd ( which I was paying for ). To make a very long story short Tabitha started to find some of my things that were supposedly thrown out even though me and her checked the dumpsters. Maintenance stole my stuff. Went through my stuff and took what they wanted. Since then I've gotten about 60 percent of my stuff back. The rest of it is gone. Hawthorne thinks it's good enough that they didn't make me pay rent up until the day the new residents moved in and gave me back my cleaning fee I pre payed for. Corporate is a joke. Hawthorne's staff can't be trusted on any level. I lived here 3 years and the day I moved in my air conditioner was broken and it was in July and they didn't notice. My air conditioner broke consistently every month for the first year I was there. Don't be blinded by their claims of luxury living when the staff are thieves.

Just a wonderful place to live - The office managers are super nice and helpful-The complex is…read moreimmaculate! - The maintenance is spot on coming anytime you call or let the office know you need them for anything . Parking is very easy - I mean the amenities are great too..Always offering fun activities which are free for the residents. Last weekend a Pool party with hot dogs lots of cold drinks and live music. i have been very here everyone is so nice .

We moved out and were told our bill was settled. A month goes by and we got an email from a…read morecollection agency. I got the receipt of the bill and Hawthorne had tacked on tons of late fees. We checked our account with them and it was at 0$ and were never notified by email or a phone call that we owed them anymore money. We have tried contacting them 10-15 times over the past week with them finally picking up the phone once telling us they would call us back and they never did. We got their "courtesy officer" on the phone and he told us he couldn't help us and then hung up. Maybe the most unprofessional situation I've ever dealt with regarding an apartment complex.

A great location in wilmington with luxury finishes like built in mud room entry, built in shelving…read morein some apartments, nice backsplash in beautiful kitchens, and great features like a huge pool and rentable conference room. Id recommend taking a peak at both phases of the property here with tons to offer.

Be vigilant before choosing this place. I'll tell you this. You can hear people sneezing next, and…read moreabove you. Paper thin walls. Awful management. They do not and will not address any issues here. I have the craziest neighbor upstairs who's out for revenge because I reported her. Now she stomps around all hours of the day and night. Vacuums Up to 4 times a day. Someone in my building is locking their small dog in the closet so they're not disturbed. Yet it's barking all hours of the night, into early am. And now my wonderful upstairs neighbor Hears me let my dog out on the deck as I always do in the am. And she dumps a gallon of some kind of liquid on her. I'm so over this place! And all they say is "without proof." bla bla bla ... They can't do anything. It's apartment living ..." Ok. I've been sick since I've moved in here. I've called about the black Sludge". Coming out of my sink. Exactly what is this Disgusting black crud? They told me to just wipe it off once in a while. Along with the newfound issue of the pipes banging every hour or so, that I thought were mice at first. I have no idea. Neither do they. Nor do I care anymore.. yesterday was the second time I was approached by a strange person. Who dosent live here walking a massive King Corso Dog. I was on the phone walking my dog. I simply steped off the sidewalk. As I noticed his dog acting aggressively already towards mine. My dog never looked his way. He started yelling at me that my dog is AGGRESSIVE. And continued yelling... I just kept walking. My friend heard this entire CRAZY thing go on. . I've never seen this person on this property before. yet this is the second time this happened. Except it was a different guy who lives in the condos. Who strolls through here like he owns it. My dog Is NOT aggressive in any way! I guess there is something in the water !!

My husband worked for this great organization and the buildings are structurally well built!…read moreBeautiful spaces with incredible amenities! Highly recommend!

Evolve sold the complex to Southwood Realty. It is now the Palisades at Surf City, and what used to…read morebe a fun place to live is slowly deteriorating under the new ownership.

My girlfriend and I moved in on June of this year and have absolutely been loving it since!…read moreWe took a day to go apartment shopping with this one being the first stop, however, as soon as we stepped into -what is now-our beautiful apartment, we were sold! The property is absolutely beautiful and well-maintained. Lots of amenities to keep you and your guests entertained, and it's staffed with great people that always go above and beyond to not only meet each one of your needs, but exceeds your expectations. Price-wise, yes, you're paying top dollar, but you're conveniently located in the heart of Wilmington within a couple minutes of everything, and the property itself is well worth it. The bark park is one of my favorite amenities, and my four-legged friend couldn't live without it! Life is good at Hawthorne-Oleander!!

Hawthorne at Oleander is the best place in Wilmington North Carolina you could ever live. This is a…read morefive-star resort you'll be treated like a star by the wonderful staff here Kristen the manager it's absolutely to love. McKenzie our new assistant manager is the sweetest, nicest kindest person there is as I get to know her more. I love her just as much, we've lived at three Hawthorne residential partner properties. The first was at Hawthorne at the station hats. We lived in Greensboro North Carolina for over 30 years. My son graduated from Raleigh North Carolina. We lived in Cary and I decided to retire from Nursing after 30 years and we moved to Hawthorne as a station with ever seeing the apartment, but just talking to the staff and when we got there, we were so excited we were living on the courtyard and a beautiful two bedroom two bath apartment. I met so many friends, the amenities Are unbelievable we had food trucks we had catering we cooked breakfast for the residences maybe once a month we had potluck dinner as we played bingo. If you ever get a chance live at Hawthorne at the station do it. Enjoy bagels and pastries every Saturday morning but hurry, cause they go fast we now live at Hawthorne at Oleander and we lived at Hawthorne at friendly in Greensboro While we were waiting to get into Hawthorne at Oleander, they stayed in touch with me here for six months before we moved in. They even invited us down for all the meals that the surrounding restaurants brought them food and they were just in the process of building when we got here we were some of the very first and were greeted with open arms And we left everyone here summer gone and we love them deeply. We feel so secure here welcomed here and wanted here we have the best gym, a fantastic salt, water pool. We have amenities like the Christmas party last year and the Christmas party this year catered by Casey's buffet. It was so much fun and delicious and we're looking forward to next year And the year after we chose a smaller apartment here because there's just the two of us now and we love it it's like a little cottage inside. The elevator is right across from us you never hear a single bit of noise we have to be in the most quiet building there is, the maintenance man a great Tony and Dylan. The two greatest guys you're welcome into your home even if it wasn't for maintaining your unit, please come and visit us and let them know in the office that Darlene and Michael sent you. We have a beautiful clubhouse and a Starbucks coffee lounge. What more could you ask for? See you soon! ‍‍‍ Oh, and I forgot we're only minutes from the beach. How great is that?

If you enjoy predatory management practices with a failure to communicate, old, overpriced and…read morebug-infested units then Autumn Hall is the place for you. This complex is priced at the upper echelon of apartments in Wilmington, however the units are old and outdated masked by well-kept amenities and pretty landscaping as you drive in. On top of this, the management is predatory and fails to communicate effectively and sometimes even at all with their tenants. On day one living here we found over 15 German cockroaches that had completely infested the apartment. It was not in a clean condition and smelled of dirt/bugs as well. Management did respond by placing traps and apologizing, however we would go on to kill numerous roaches daily throughout the entirety of the lease. Our apartment was full of other bugs too like "rolly pollys", beetles, spiders and other insects until the winter cold hit. There were a few damages around the unit as well right when we moved in as well as an odor of dirt. Luckily we recorded these things or we would've been paying to replace them at the end of our lease. Perhaps the worst part of the experience is the communication from the office staff. As our lease neared our end date, I noticed high upcoming charges on our account statement. I reached out multiple times via email/phone calls and was completely ignored. After more than a week passed, I finally did some digging of my own and realized on the lease there is a required "60 days written notice" that you need to give before your lease end date or you are automatically enrolled on a monthly lease and your rent doubles. We were still 30 days out from our move-out date, but those days had already been added onto our lease at twice the rent rate. I instantly went in-person to deliver our notice so we wouldn't be charged for anything else and finally spoke to someone. They offered no apology, possible resolutions and a bare minimum explanation of the situation. The "notice" they had given had come months prior in an email similar to ones that are sent weekly with a misleading subject line containing one sentence at the bottom explaining what would happen. This entire ordeal was an extremely predatory way to make thousands of extra money off of us and the lack of communication was the biggest issue here only proving that. I understand the notice is in the lease, but as a property manager it is your responsibility to respond to your tenants and communicate to them- it is the bare minimum. Following this incident, I again followed up via email/phone calls politely asking if there was anything that could be done. I was again ignored for over a week until one of the property managers finally mustered up the confidence to write a short, AI-generated email response back to me. If you are going to take extra thousands from your tenants at least have the decency to return a phone call and have a conversation. As I write this I am still being ignored while asking about the process to receive our deposit. Communication and a clean living space are the bare minimum tasks- Headwaters cannot provide either. Do not live here unless you enjoy overpaying for an outdated, bug infested apartment that has an office staff that is scared to communicate with their tenants.

I moved into headwaters at Autumn Hall over a year ago with my 2 dogs and I am so impressed with…read morethis beautiful community. My condo is beautiful, very spacious and updated. the grounds are very well kept and the resort style pool is absolutely beautiful!! The clubhouse has an internet bar with refreshments as well as a pool table. Need a workout, look no further for tucked inside the clubhouse is a gym with updated equipment. Whether your taking a stroll along the paths overlooking beautiful lakes or simply relaxing on one of several hammocks you will enjoy the serenity and peace of this community. Let's not forget the dogs, the dog park is a happy place for my dogs as well. I have met so many wonderful people who I now call friends. I have found this to be the ideal place to call home, tucked away but yet close to everything including Wrightsville beach, shopping and downtown Wilmington. Living here is like being on a permanent vacation!!

This is Resident Appreciation Week at Arbor Trace, but I just wanted to take the time to thank and…read morecelebrate the staff here at Arbor Trace, who have made living here such a joy. It makes such a difference having wonderful leadership at the helm of any ship, and I can't say enough wonderful things about the staff - first with Hannah, Meagan and Emily, and now with Patrick and Haley following in their footsteps. This community is so lucky to have Mike as the kind, competent, hardworking head of maintenance. The collective staff has always gone out of their way to make this community feel like home to the residents. Whenever we have faced an issue with our apartment, the staff has exceeded our expectations in leadership, communication, kindness, expediency and follow-through. My boyfriend and I moved here temporarily after being displaced by water damage a year and a half ago. Downsizing from a 3BR home into a 1BR apartment took some getting used to, but we have fallen in love with Arbor Trace and we've decided to hit pause on building a new home for the time being. I don't think there's a more beautiful community in Wilmington, thanks to the preservation of the large Live Oaks throughout Arbor Trace, which are illuminated at night. We couldn't ask for a more perfect location, as it's just 10 minutes to downtown and 15 minutes to Carolina Beach. It's a kind and quiet community, filled with a diverse community of happy dogs and their owners. We attended the recent fall festival thrown by Patrick and Haley. They went above and beyond to make it a fun, creative day for the residents by providing free pizza, snow cones, Haley's special cheese fondue, caramel apple bar and live music. Patrick arranged for a professional photographer to take a free photo for each resident. After 18 years together, my boyfriend and I have our 1st professional photo, thanks to the beautiful eye of Savannah brown, (savbrownphotography.com). We couldn't be more grateful for our time living here at Arbor Trace.

These one bedroom apartments are beautiful inside and out. The grounds are beautiful and peaceful…read more The staff at Arbor Trace are kind and caring. They respond quickly to your needs and requests.

3.5 / 5 Lived here…read morefor a year. Nice amenities, good parking and newer apartments/appliances. My bottom floor apartment had an issue in the colder weather. When the units above me ran hot water, it would cause a contraction / loud banging noise inside the pipe in master bathroom wall. It woke me up early and really disrupted me. Management was good with responding and trying to diagnose the issue. Even opened up the drywall to see what was going on. Unfortunately there was no remedy for the issue. Everything had been installed up to code and there was literally nothing that could be done so I just had to deal with it. The walls are thin, I recommend getting a top floor unit and being courteous to those below you. The Cobu community app was kind of a joke. Can't really say or complain about anything that makes the complex look bad or they take it down. Neighbors were nice. Lots of complaints about people not cleaning up after their dogs, missing mail/packages and a lot of sketchy characters / attempted car break ins in the complex. Apparently there's security that drives through but never saw them once. A little pricy but overall it was a decent place to live for my first year in NC.

This is THE BEST place in Wilmington to live hands down! 10 mins to Downtown and 10 mins to the…read morebeach! And you have all your major grocery shopping near by ! Super luxurious feeling by the clubhouse and pool area and the apartments are very quiet ! My pup and I LOVE living here - especially the luxury dog spa! I was highly considering a 2 bedroom but once I found the Cordelia I definitely didn't need a 2 bedroom with how much storage space there is ! Huge walk in closet and huge closet in the hallway right by the front door and very large laundry room! They also have built in desks! So I didn't need my own office anymore - it's perfect