Connie at Cardinal is the most professional property management specialist we have ever met. Her…read moreprofessional and knowledge in helping get our property was next level. She was highly recommended by one of my family members. She assisted in the purchase of their house and was completely accommodating with their schedules and their requirements to find their dream home! We would absolutely recommend her and her company for anyone's property management needs and/or real estate need.

From the owner: Our Mission is To meet the needs of our clients and customers with communication, care, compassion…read moreand a quality of service that exceeds expectations.Cardinal Property Management has been serving communities throughout the greater Wilmington NC area with unparalleled skill, diligence and a hands on approach. We aim to build a strong professional relationship with our clients. In this day and age, few companies can extend the warmth and personalized services that we can. We are transparent and genuinely care for our clients’ properties. Cardinal Property Management can assist you by putting our professional skills to perfect use. By instilling trust in us, you will be choosing to work with a highly qualified management team. Our comprehensive management services will give you peace of mind in knowing that your properties and tenants are getting the care they need. So let us manage your property while you sit back and enjoy life! Please leave your phone number in the details section of the Request a Quote process and we will call you back as soon as possible.

Essentially, Access Realty gets somewhere between a 1.5 to 2 star rating for their customer service…read moreand a 4.5 to 5 star rating for their accommodations, so I reckon that works out to about a 3 star average. Let's start with the positives. They offer relatively decent rental pricing and their properties (or at least the one that my family stayed in) are very well-maintained and clean. You also get a little tote with some "orientation" materials (ie, local brochures and ads, some toilet paper) upon checking in. That was a nice touch. However, checking in can be somewhat of a nightmare when dealing with Access Realty (or at least it was in my experience). Essentially, they do not let you take house keys prior to check in time (even if check in time is approximately 40 minutes away and it's not like you're going to barge into the house), they stress the need for you to present back at their command when your keys are indeed ready, they then neglect to call you when your keys are ready, and all the while they act as though it would be a major inconvenience to them should you pick up your keys any later then 3:30pm (their established check in time) and only very begrudgingly admit that they man the office until 6pm. The bottom line is that I would book a beach house via Access Realty again in the future (as their houses seemingly are very nice), but I would just try to interact as little as possible with the staff.

Homeowners Beware -- My Experience With Access Realty I…read morepurchased a $1.89M beach house in April 2026 with plans to self-manage it as a short-term rental. At the time of purchase, I understood that the previous owner had an existing management that I was required to honor until the reservations already booked were fulfilled. Because of that, I had to work with Access Realty for the upcoming season. I had about one month before the first reservation. During that time, I repeatedly asked Access Realty to come to the property, review the changes I had made, update the amenities, and take new photographs. Instead, someone from the office took unprofessional photos, which I found extremely disappointing. The property was not accurately represented, and it took an excessive amount of time for the photos to be updated on their website. Lack of communication was another major issue. I repeatedly had to ask the same questions and request basic information. I asked whether I could handle the linens myself because homeowners are charged $203 per week reservation for linens, plus $8.50 per bed for making the beds. I was told I could. After the first reservation, I arrived on time to begin the laundry, only to discover that Access Realty had not communicated this arrangement to the cleaning company. The cleaner was visibly upset by my presence, and I was made to feel extremely uncomfortable at my own property. I went to the office to address my concerns right after. I explained that more than a month after purchasing a nearly $2 million property, no one from the company had come to inspect it, discuss expectations from both sides, inventory my home. I left feeling there was very little accountability for the problems or interest in understanding my expectations as the homeowner. I felt that my property was being treated as though it were their investment rather than mine. My property was just a cash cow for the company and I was in the way. I start cleaning the property myself. The cleaning fee is $550, but I was also charged a $30 inspection fee after I cleaned the property myself. I later found that the $550 cleaning fee was actually built into the room rent rather than being charged to the guest as a separate, itemized cleaning fee. This meant that when I cleaned the property, I was cleaning for free. If I hired a cleaner, I would have been paying that cleaner out of my room rent income rather than the guest paying for the cleaning fee. I was also told someone would roll the trash cans to the road, only to discover that this was an additional $20-per-week charge. Access Realty charges 16% commission on room rent and also charges guests a $250 reservation fee per booking, for admin work. I repeatedly requested itemized breakdowns of reservation charges and was told that obtaining basic information about my rental income was a "special request" I eventually hired an attorney regarding the cleaning-fee issue and how the charges were presented. During a conversation involving my attorney, a representative of the company stated that they had dealt with many homeowners who had threatened to sue them and that those homeowners had NEVER WON. I found that statement extremely concerning and unprofessional. Why are so many homeowners unhappy with their payouts? Access Realty's own statement to homeowners:"No Hidden Fees or Charges: We don't charge our homeowners any hidden charges or fees. Our easy to read owner statements will clearly show rental income, our commission, and any other agreed upon services or work orders. We don't charge our homeowners housekeeping fees or convenience charges." LIES I felt there were numerous individual fees for services and that I was being nickel-and-dimed throughout the contract. For perspective, one guest paid $10,497 for a week, while my payout was $6,640. I am extremely relieved that my contract with Access Realty is over and that I no longer have to deal with the company. There's much more context that I can't add for the length of the review. Just avoid hiring this company it's shifty.

I called RPM Champion sometime around March regarding the possibility of using their services…read more From the first call, Colin has been very polite, down to earth and accommodating. He remains impressively just as polite and professional as the first time I called RPM Champion. Among some of the things RPM Champion helped with were the move out process of my previous renters, fixing up any issues to make the home move in ready for new renters, finding a new refrigerator for the home, advertising for new renters on several rental listing sites like Zillow, showing the home, and approving applicants. Whenever I have a question, the response rate is very fast and many times, immediate. I have also been contacted by Debbie and Areli over certain progress details and the progress reports they use are very thorough and helpful. The new renter moved in around July 8th and I am happy to have found this property management company.

From the owner: Discover the professional property management services provided by Real Property Management…read moreChampion. Our services include on-going communication, comprehensive marketing and advertising, thorough tenant screening and selection, full-service leasing, timely rent collection, regular property reviews, cost-effective and reliable maintenance, strict and compliant evictions, and comprehensive accounting.

When I tell you, this is the absolute worst company I fully mean it. I have dealt with Marcelo for…read morethe last year. For reference if you don't know, Cedar Ridge manages properties for owners they draw the contracts the owner signs it, and so does the renter I rented a property in Hampstead, North Carolina and it has been hell for a year straight. First of all the property has a big garage with an attached carport. They don't put it in the lease that you can't use the garage, but they keep it locked and tell you that it is in the advertisement that you can't use it, but you have to pay for the electric that's getting used inside of that building but they expect you to keep your stuff on the carport or whenever they feel that they want to bring people out onto the property they make you put your stuff from the carport onto the ground and don't care if it gets ruined. And then there's a gentleman that lives down the road that is friends with the owner who peeps in your windows apparently he's supposed to come on the property and do the salt for the owner, but you are never told when he comes on the property. He goes through all of your stuff, and he has been caught looking in my windows and in my children's windows by multiple people, and when you report this to cedar ridge, they pretend like they don't know who he is even though they do. Then there's the harassment about animals. There are several stray cats on that road and they put a small clause on your lease that states that if any animals stray or not come on the property and they find out about it, they can charge you $500 for an unauthorized animal which they have done multiple times to me for stray animals. Not to mention, I have a service animal, and I handed them all of the paperwork all of the certifications everything they asked for, and they still tried to charge me multiple times and called me every month harassing me trying to charge me for my service animal. Or how about when I first moved in and I had propped my screen door open so that I can move things in and out and that so-called friend of the owner drove by and called Cedar Ridge and they called me telling me I have to keep my door closed. I'm not allowed to keep it open because it may damage their door. I mean if I Break it then I pay for it, but I have not done anything to harm any part of that property. It's still in mint condition. Oh you also have this creepy lady with the scraggly dog that walks by every single day multiple times a day and she takes pictures of your property like as blatantly as possible pulls out her phone as she's walking past your property and start snapping pictures I would stay as far away from Cedar Ridge or any of the properties that they manage as you can because otherwise you're being overcharged and harassed non stop. Honestly, there's a few other things I could put into light on here, but I'm not sure if I'm gonna run out of room. Actually, there is one more thing real quick before our lease ever even ended. They came and tried to put a lockbox on the property without any kind of notification locking us out from getting the rest of our stuff off the property and then trying to charge us for it. And out of $3000 they are only giving us $150 for the deposit stating to repaint ( which didn't need it ) was $1800 and they charged me $400 for cleaning fee and $200 for other stuff I'll post pictures of what it looked like when we moved out

This company does not prioritize the mental, physical, or emotional well-being of their…read moreunproblematic tenants but will cater to the tenant causing the most disruption/chaos. My partner has been threatened by his neighbor, has had his property moved, has had his guest's vehicles blocked in in his own driveway, has had his driveway commandeered by the neighbor with little to no intervention from the management company. Not only that, but this management company neglected to inform my partner (in any capacity) that he was paying for the water, sewer, and trash of the unit behind his. This is a contractual violation and is grounds for a law suit. Per NC tenant laws, my partner could sue for ALL monies paid towards this home/lease agreement as the lease agreement is invalid due to the management company and owner. On top of all of this, the management company failed to change the locks to the home. Guess who has a copy of the keys to the home? That's right -- the neighbor. My partner doesn't feel safe to live in his own home, but he's paying 1700/month (an INCREASE to what he was previously paying) to rent there month-to-month while he looks for something new. If anything, my partner shouldn't be paying anything while the next door neighbor is still allowed to terrorize/intimidate him. The home has simply become an outrageously expensive storage unit. Somehow, WE have been told to minimize the drama to accommodate the lack of intervention from this company and a neighbor who thinks his age allows him to behave any way he chooses. Unacceptable. Do not rent or work with this company. Do not rent 2048 Jefferson St., Wilmington, NC 28401.

Saltwater Real Estate Co is THE BEST of the best. Dale and Carol have gone so far beyond normal to…read morehelp me find a place to stay during the off season that I dont think its possible to give them the proper credit, but they are "The Best! My situation is not normal. My house that I lived in for 25 years burned in 2022, and it left me in a situation that I could not afford to buy the house next to me since the values went up 300% and just like that I was houseless with only half enough money to function, so this dilemma has sent me on a journey to totally relocate and start my life over somewhere else, so at 72 I was totally adrift, and just by chance I saw Carolina Beach NC as a fantastic place to headquarter out of while I look around, and by chance I called Dale at Saltwater Real Estate about staying in a condo or many condos on the beach for the off season, and Dale worked so hard to accomidate me and help me navigate thru my many time sensitive road blocks as my apartment lease in Texas was up and I had no place to seemlessy go, so I was in limbo for lack of a better word, and I have never had anyone step up so quickly and take control of my situation and totally look out for me, and his lease clients, and Dale played a heck of a game of chess to secure a place for me to temporarily live while I get to know the area and buy a new place if I find here is where I want to be, and I cannot thank Dale, and Carol enough for saving me so much stress, time and money, and Dale has been the absolute best, and he is very in tune with the area, and he has a heart, and so honest, and professional and all I can add is, IF you need a realestate agent, for vacation rentals or for a forever place, Ill assure you you will not find anyone that will take care of everything you need more than Dale and Carol at Saltwater Real Estate. "THE BEST OF THE BEST"

We have travel plans booked to search for a home near Calabash and vicinity…read more Mike Smith has TWICE missed our prescheduled phone appointments. Will be arriving 9/6/25 from PA. Open to recommendations for another agent!

They are dishonest brokers who do not operate in good faith. They claimed to have made our offer,…read morebut clearly didn't. Not enough time had passed. There was a clear case of discrimination. The manager took one look at us and made a decision without ever speaking to the owners.

Professional, friendly and accommodating. Nothing but good things to say about how they handle…read morelease agreements repair & maintenance issues and just the manner in which they deal with clients. I would recommend them to anyone looking for property in the Wilmington area.