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    Hawks RV Service

    3.4 (5 reviews)
    Closed 9:00 am - 3:00 pm

    Services - Hawks RV Service

    RV repair

    Trailer repair

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    3 years ago

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    4 years ago

    Slides wouldn't retract, called three times. Went to voicemail each time, then informed box was full and no messages could be left.

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    2 years ago

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    Bourbon RV

    Bourbon RV

    (11 reviews)

    Don't like to leave bad reviews but... We are traveling…read morecross country and the AC froze up so needed service to clean/check unit. I called to see if they were able to take care of us. Was told "Josh" was not at desk and would call back. Never heard from him but we stopped anyway - bad move on our part 2 hours later - to be told Josh, was as lunch .They had to wait to hear from unavailable "Josh". We left. Got it done in Springfield and that biz couldn't have been nicer.

    I took my camper for a full inspection prior to heading to Louisiana for hurricane relief work…read more Josh assured me they had checked every appliance. Paid $355. Arrived and hooked up the water....massive leak in back of the camper. I had to dry camp the 18 days. Returned the camper to Bourbon RV for repair with the assurance there would be no labor charges due to them missing the leak. The water heater was the source of the leak. This refuted the statement that "all appliances were in working order". Prior to picking up the camper, Josh assured me that he had personally checked everything including the tires. When I picked it up, there were labor charges on my bill. Josh removed them at my insistence. I paid close to $1200. On my way to do hurricane relief in Georgia, there is an issue with the tires?! I've been stuck here 6 days while a repair shop worked on it. Three out of four tires were not seated tightly on the axle, and were 18 lbs lower than prescribed?! All this to say that the lack of integrity and good service at Bourbon RV is shocking. DO NOT USE THIS COMPANY.

    On-Site RV Repair

    On-Site RV Repair

    (8 reviews)

    I was supposed to get repair on my RV in June. I did not hear from Doug until I called him in…read moreAugust. Finally in September he got back with me only to be a no-show several times. He would not communicate with me unless by text. I venmoed him $380 plus $41 to replace a faucet. He would not get in touch with me and after 6 weeks his wife called left a message and wanted to know when they could come and put in the faucet. I told him that I had to pay daily for leaving the RV out and not being there with it. It did not matter to him. His workmanship and customer service is very extremely poor unless you have money to throw away and time to wast e. Then don't give your business to on-site RV repair LLC. Doug is the most unreliable person I have ever known and a big rip-off I I would give this no stars but that's not an option

    I trusted this owner (Doug) with my motorhome. I have worked with him on previous occasions without…read moreincident. For this specific service, he was supposed to repair my rv's water heater. During this process, he not only did not fix the issue but also completed flooded my class A motorhome....not once but TWICE on two separate days. By this, I mean there was pouring water out of my basement compartments on both sides of my motorhome from back to front. There was even standing water in my motorhome's basement compartments. I attempted to reach him multiple times about this issue over a number of days. He wouldn't return my calls. Then, he blocked my number but accepted calls from my business phone. He finally came back to "fix it" and flooded it AGAIN! Now, I'm sure I have water damage and mold growing from my motorhome being completely flooded TWICE and the water sources in my motorhome do *NOT* work at all! This includes my sinks, toilet, shower, etc. So not only do I not have hot water...I don't have any water at all now! I live in my motorhome full-time, so this is a MAJOR issue! Yet, even though he refuses to speak to me about the flooding, he still charged me over $300 and blocked my number. In addition, he didn't show up three separate times to do the repair when he said he would be there. He no-called/no-showed all three times and wouldn't answer or return messages on any of those dates.

    Hawks RV Service - rvrepair - Updated May 2026

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