Horrible experience, very unprofessional & mis-informed about the actual conditions of my truck…read more Estimate was "Fuel filler neck $300.00 approx part & labor. If you need to drop tank to find it (leak) $240.". 4 weeks for appointment, 5 weeks in the garage. Then I'm told my truck was ready for the junk yard & unsafe for the road because the frame was rusted. NOT THE TRUTH! I was told he'd need to remove the bed of the truck in order to fix the fuel issue. New estimate $722, possible more. They cut two c-clamps to remove the cover or bed liner. He attempted to remove the bed of the truck to change out a fuel tank. Mickey didn't support the frame in anyway, or place it on a lift. A rusted driver side lead spring bracket was rust & broke when taking out the bolt. Then the spring lifted the truck bed. Well duh., with no support that will happen. I was told he wouldn't work on it because it was ready for the junk yard & he'd only take $100 for his trouble. So I pay $100 to tow, $100 to him & now had to tow it elsewhere to actually have the repair. Not just the fuel tank, but I've got the Spring bracket & shackles to replace. $1,312.03. Plus the previous amount incurred by Mickey. The other garages did not remove the truck bed to replace a the fuel tank. Truck runs perfectly fine & is very road worthy. Sorry, I will not just throw a vehicle (truck) away because of you're incompetent.

Fantastic service, both technical and customer. Mickey is very knowledgeable and reasonably…read morepriced. Fixes the issue and doesn't try to fleece you.

Dropped of my explorer to get worked on and I was charged an insane amount and then given back my…read morecar making the same noise but worse. Plus no military discount.

My friend recommended Bert's to me. I had a tire with a slow leak. We had prompt and professional…read moreservice. We plan on returning! Outstanding service and reliable.

Incompetent.... I took my car there cost $600.00 a day later my brakes went out, they didn't do…read moreanything but lie that they did the repair. Also said they replaced the front axle seals they didn't do that either. WARNING!!!!! DO NOT TRUST THESE PEOPLE!!!! I took to another shop where they showed me the seals were not replaced and no brake work was done at all. I will be getting a lawyer to handle this!!!!!

A good , honest mechanic if you ever need one ! I've never been over priced and parts were sold to…read moreme at cost or very well near it. My cars have been fixed in a reasonable time and in the rare instance something wasn't right they made it right. I've been giving them my business for a long time.

Called Brian about a muffler situation. I drove up and he was waiting to help me out. Dropped off…read morethe car the next day and it was ready by 4. Super responsive and quality is amazing. This is the muffler place.

Called them on Tuesday to do a muffler delete and he told me to bring it in the next day in witch…read morehe took my car to right into the shop and got to work. When he put it up on the lift he immediately got to work and was showing difrent exhaust tips that would look good. All in all the service was done in about 30 minutes he was very respectful and I would 10 out of 10 recommend This place to everyone who needs exhaust work done -GREAT SERVICE-

Awesome people high quality workmanship, 1st choice for all my diesel needs. Always got work done…read moreand truck back in a good amount of time.

Spent over 10k with them and my truck still isn't working how it's supposed to. Had an overheating…read moreproblem and they couldn't find the issue just replacing parts out the ass. Called to try to fix the issues but since they gotten paid don't even bother calling back. Very disappointed with John and his company.

Just call yesterday with some f-150 troubles. Truck would not start. I'm a shade tree mechanic but…read morethis one was a head scratcher for me. Called Ideal Auto and they towed my vehicle to their shop and started on it the same day. Found the problem and FIXED it today. Got my (used to be paper weight) up and running. Very reasonable pricing, Great service and great folks. 10/10. They also gave me some pointers as to look at if it happens again! Ideal Auto in Powdersville SC!

HORRIBLE SERVICE! I wouldn't suggest anyone for auto service only tow! I feel like they take…read moreadvantage of women. So Women beware! I purchased ALL PARTS NEED EVEN 2gal CONCENTRATED ANTI FREEZE for water pump & thermostat replacement. (Which they didn't replace all pairs with the new pairs I bought for the car, according to multiple shops used pairs were placed on my vehicle) I had to buy fill my car with (3) 2 qts of transmission fluid after leaving the shop. I paid them Thank you so much they told me it needed 3qt of transmission fluid. The car was still running hot not even 5 minutes up the road they told me I had to run my AC on to keep it from over heating! SMH. I They didn't replace the thermostat at all. They told me I didn't needed. I called/ texted same day next trying to get them to correct it but they response stopped when I went with a male so they could explain what happened to the pairs I gave bought the owner Zen was very rude & argumentative & defensive, threatening to kick us out of his office after we caught him in a lie. I should have called the police. I didn't because my son said he was ok & did won't my son to be angry. I told them to put all of old parts on the floor @ passenger front seat & they didn't. I trusted them because of my son & thought I could work things out with them but when I tried to talk to Zen he had a really nasty attitude at the start of the conversation very after I told him we didn't come to argue. I was disappointed because I had plan to use this shop for towing & auto service for both of my cars & had even referred 2 others. Thank god they didn't go. Zen & his wife were friendly at start. Zen even accused me of trying to get charity work but I messaged him multiple times & asked him for the price for both parts to be replaced on my car but he never replied with the full amount. I didn't asked for any type of charity work nor save me money. I only wanted my vehicle repaired so I could drive it with a peace of mine & not have to drive with the AC on to keep it from overheating. He may have done great work for others but I didn't get that in my opinion. I wouldn't give them not even 1 star.

I will be coming here for all my work in the future! Had a…read moreflat tire due to a nail being caught in it and needed a place to get it patched that was close to home and reasonable in pricing! It took all of 10 minutes for the entire process to be done! The staff was very friendly! The lady in the office was sweet to me while waiting for my vehicle to be finished and I believe the owner is the one who worked in my tire! These people know exactly what customer service is and I appreciate the kind words and swift repair done on my car! My boyfriend is a mechanic and I didn't have to call him once because I didn't feel like I was being cheated or taken advantage of because I'm a female in a auto repair shop! They are very professional and do great work! Thank you to the staff!!

This shop is AMAZING! They have done a few minor repairs to my daughters car since 2020. Chris…read moreand Jonathan are so friendly and go the extra mile to make sure you were satisfied with their service. I also love the fact that they are good honest hard working Christian men! They are not going to charge you more than what is a fair price. You can count on the fact that they will make sure their work is done right and on time