We were recommended to Deanna by a previous trainer. We had an initial phone call and set up an evaluation session. Deanna offered this evaluation for free. Which is very kind as typically this would come at a cost. We have had trouble finding the right person to assist us with our dog. He is extremely anxious and fearful with aggression. We have been searching for the right trainer and someone with experience in behavioral dogs.
It seemed Deanna had this idea of my husband and I right off the bat. In our initial phone call she mentioned that it was not okay for him to be home all day w/o using the bathroom. We understand it is not ideal to have our dog alone all day, but we are not fortunate enough to have WFH jobs. It is not realistic to expect all clients to be able to let their dogs out or WFH. Given our dogs fear and aggression, we cannot safely allow a dog walker in our home. She was focused on this issue for most of the call. We got in contact with her for her knowledge and background in aggression and fear based dogs, not to be ridiculed for something we cannot really control and is not an apparent issue for us.
We gave her the benefit of the doubt and went ahead with meeting in person in our home. We had our guards up but again, we wanted to hear what she had to say. Within 10 minutes of entering our home, she told us to get rid of our dog because he was not suited for our lifestyle and brought up some program she has or is a part of where she can place us with a dog that is "better suited for us." She did not offer anyone or an organization that would take our dog. I asked if she had recommendations or a list. She did not clearly reply to my question. If you are telling a client to rehome their fearful/aggressive dog, you better have a thorough list of vetted people willing to take on this challenge. The likelihood of someone taking a dog like this, at his age, is extremely low. He already had difficulty getting adopted. Of course he is way more challenging than we anticipated, however, we love him tremendously and would never give him up.
We understand every dog trainer has their own way of doing things and their recommendations for materials to use in training. She criticized everything we had for our dog. The muzzle, his collar, his leash, his food, us petting our dog, barking at someone who passed our home. Some of the items we had were recommended by the other trainer, too.
We have been struggling so much with finding the right fit in a trusting and knowledgeable trainer and have had a few instances thus far with people telling us they cannot confidently help us anymore. Our dog is a senior who had a traumatic life before he came to us. He was not what we expected, however, we have been doing our best to give him a loving home with proper structure. Coming into our home and telling us to rehome him was unprofessional and unnecessary. She had no right to come into our house and do what she did. She truly crushed our spirits and broke us. We were very confused after she left and did not understand why she was so cruel. We have worked so hard and have come so far with our dog. Thankfully, our family, friends, and other trainers reminded us we are great dog parents. They have seen the progress our dog has made, and that we need to keep searching for the right trainer to assist us.
We have no doubt that Deanna can train dogs and modify their behavior. However, speaking to potential clients like this is absolutely wrong. Her communication towards humans is not ideal and she can stand to work on her compassion and empathy. We are glad others have had positive experiences with her. I would prepare yourself for the way she speaks to people and that you may be told you are an awful dog parent (that is what we interpreted at least). Again, she had this idea of us and it felt like she did not like us. We do not want to work with someone who does not believe in us as dog owners.
Thankfully, we have found the right fit for us and our dog and are moving forward positively. I am sure some people will see this review and question it, or also believe we are bad dog parents. But, we believe in ourselves again and continue to work with our dog in his behavior and are okay with the modified life we have to live. We love him and are giving him a loving home in his final years. That is the most important thing and we are okay making sacrifices. I recommend treading lightly with Deanna. If you can handle someone with her communication style (towards humans), we truly hope you have a better experience than we did.
I'd also like to add as dog parents working diligently to find the right dog trainer to not hold any trainer on a pedestal. It is our fault for putting so much expectation on trainers, even though they say they are knowledgeable and that may be true for many of them. However, at the end of the day what my husband and I remind ourselves of is that we are the dog parents. We know our dog, what he read more