Answered the phone on the first try, they were able to come out same day and solved our problem…read morevery quickly. It's hard to get that kind of fast and friendly service. I believe his name was Ben. 10/10 would call this company again should we have any other plumbing issues!

I received an email saying that I owed $588. I've never used this company. I've only lived in OR…read morefor a year. The invoice had only my first name, but they had my email and phone number and incorrect street address. When I called to ask how they got my information, they acted like it was no big deal and said they probably did work for me before and their new system got mixed up. Would you trust a company that doesn't verify who they billed? I don't know who gave them my information, but he practically hung up on me when I asked him to scrub the file. Very RUDE and lacking in customer support.

These guys responded to our queries quickly on 2 occasions, arrived promptly, gave excellent…read moreservice (they know their stuff) and all for a fair price. We are very pleased and will continue to call them for all of our plumbing needs. Highly recommend Case Plumbing!

We had a leak from the street to the house. Matt Case came…read moreout the day I called n gave an estimate. He was there to do the work 3days later. He did an amazing job! Have recommended him to our friends.

Actually, I'm not sure about the quality of Matt's work, since he left without finishing the job,…read moreand turning the water on at our new build. For some reason, on the final day, (after he got paid) he told that us he was leaving to get parts and would be back in an hour. He left a puddle of water under the sink in my NEW vanity, (meaning that there was a leak in the drain he installed) and never returned to finish the job, or called to explain himself. After that disappearing act, I didn't bother to try and contact him, (though my builder did with no response) I'm done with Grant Plumbing. I had some trouble getting him to call back and respond to my texts in the beginning of the build, which I found very frustrating, and unprofessional. He "may" be good at plumbing, but his problems with communication and lack of integrity are nothing to be ignored. Unfortunately he's in Klamath Falls, with few plumbers to choose from. He has all the work he can handle and it may have gone to his head.

I called 2 plumbers and Matt is the only one who responded. He was super efficient and…read moreknowledgeable. Price was fair, I know plumbers aren't cheap. He fixed 3 pipes and 2 loose connections in 30 minutes. Perfect!

Wanted to give a shout out to Bob Hall's Heating and Air I went all over town looking for a simple…read moresmall plastic part that would fix my water heater . Unfortunately they were unable to provide me with the part however they went completely out of their way to try thank you so much for the help and you deserve a good review for customer service which is a hard thing to find here in this town anymore thank you again !

Lucky a cancellation happened and I got our Heat Pump working 2 days after my call. Repairman was…read moreon time, knowledgeable and had the needed part 30 minutes later we had air conditioning . I will use them again if needed. Thanks Pam for working me in sooner than expected. Dale

Tyler who's the on-call plumber came and evaluated our problems in a very timely manner and made…read morehis suggestion for repair. Thank you.

Just because someone hires a contractor doesn't mean they don't understand how to do a job and how…read morelong a job should take. Our experience Hukills was terrible. Something that should have taken no longer than three weeks has gone well over three months. Not sure why it's taking long since they routinely send out two guys to do the same job after each tiny portion of work is done incorrectly by first crew. They sent guys to do a flooring and didn't order enough materials - utter incompetence.. Had guys try to start work that wasn't approved due to lack of progress on first portion of the project. Lack of communication was inexcusable- expecting us to remain on standby in case they show up to work for a few hours, then not showing up at all. Lack of respect all around. Our doors were left open while they worked in our home and it ended up full of flies twice. They failed to secure our residence when leaving the home. They never laid paper down nor wore construction booties to protect our living space, so they tracked dust and mess everywhere. Came home to construction noise only, then had workers think it was okay to playing music and singing along. Had doors labeled "do not enter" and workers opened doors and entered rooms anyway. They left our lights on and we asked them to make sure they are turned off. They turned on extra lights and continue to leave them on each time. They worked here. When they would book an appointment to review their work and have things fixed that were still wrong, they never showed up on time. Their lack of professionalism, lack of common courtesy, utter disregard for customer private spaces and home sanctity is mind boggling. I don't recommend this company at all.

I'm writing to share my experience with RightGas. They charged me $500 to replace a flex line on a…read morepropane tank in my food truck. The job took them three hours, but it should have taken no more than an hour and a half. They repeatedly disconnected and reconnected things multiple times while testing, which only added unnecessary time and frustration. The quality of the work was poor, and the price was extremely high for what was done. I do not recommend them at all. I also want to add that I told the technician I wasn't satisfied with the work. Initially, he connected the flex line to the food truck, but when he did the gas test, he found a leak. He had to disconnect everything again to replace the gas regulator, which he should have tested beforehand. This added at least another 40 minutes. On top of that, I had to wait over 15 minutes while he filled out paperwork. In total, this was an overpriced, poorly executed job. After I told him all of this, his only response was something like, "I learn from what you're telling me," because he couldn't argue--he knew I was right.

I had an extremely unprofessional experience with Mark. After several days of communication --…read moreincluding sending photos, confirming details, and scheduling an installation -- he assured me he would arrive between 12 and 1 PM Monday afternoon. Then, less than 20 minutes before the scheduled time, he texted to say he didn't have a required part and had already rescheduled himself for another day without confirming that it worked for me. When I asked how he could reschedule without notifying me first, he abruptly replied that he "wouldn't be able to help after all" and canceled the job completely. This was after multiple confirmations that everything was good to go. The entire situation was handled poorly and wasted my time. I rearranged my day and made sure everything was ready for the appointment, only to be informed at the last minute that it wasn't happening -- and then dismissed when I asked a simple, reasonable question. This level of communication and professionalism is unacceptable. If you value reliability and respect for your time, I recommend taking your business elsewhere.

Michael is a high integrity, true professional. He called me back within 90 minutes. Then, within…read moremoments of arrival, he quickly found the 2 screws that had fallen out of tenant's pocket and wedged into back of clothes dryer...which were causing the squealing noise. But, did he stop at that? No, not this professional. Since he was already there and having to charge me for the call, he proceeded to spend a full hour completing taking apart the dryer, lubing every part, cleaning out any lint from the back, unplugging, disengaging and re-engaging the unit and checking it again at every step of the way. Now you know the way a man of his word who earns each of those 5 stars operates. Touche, Michael! May you live long and prosper!

Amazing professional and I cannot say enough great things!!!!! I bought this home and couldn't work…read morethe dish washer it would not close I was worried about my old appliances and everything was explained I was charged resins or I highly recommend this business I just bought this house and moved here I had to do so Much yo this home it was a relief my appliances though old were in great condition

Brian, the owner, is professional, honest, and an excellent plumber…read more I first called another plumber in Mt. Shasta who was recommended to me and left an urgent voice message for them to call me back. I'm still waiting for their call! When I read the reviews for Brian, I decided to give him a call. I could tell right away that I was talking with a professional, which was a huge relief, because I was in Los Angeles and my townhouse was leaking in Mt. Shasta! Brian went out to my place the next day and he was able to determine the source of the leaking, which was not immediately obvious. The HOA maintenance person had called a handyman to check it out but he could not determine the cause of the leak. Brian called me right away and communicated the issue very clearly. It was obvious that he knew his job well. Brian could have ripped out kitchen cabinets to get to the problem but he figured out how to access the leak via an outside wall, thereby causing the least amount of disruption to my tenant and me. I had a suspicion that the plumbers who worked on my townhouse while it was in escrow, did a sloppy job. During the escrow process the pipes had frozen and flooded the whole first floor. My neighbors living room also got flooded. Brian confirmed my suspicions; he saw that the pipes were not properly installed nor properly insulated, which caused them to freeze again and break. Brian went the extra step of leaving the wall open over the weekend to ensure that everything was dry before he closed up the wall. He also put some bleach in the area to ensure that no mold would form. Brian is amazing! He is an honest plumber. He charged me a very fair price and he fixed the problem quickly and efficiently. He was definitely worth the $85 initial fee to come out because this was credited to the repairs. I will definitely recommend Brian of Mt. Shasta Plumbing, over and over again to everyone.

Never finished the job, damaged property while he was here, then sent me a bill - and a totally…read morewacked out email about my "karma" if I didn't pay. All this after he had told me, "no bill until the job is complete." I had to hire someone else to complete the job, and an electrician to repair the wires he cut. He never reimbursed me for the damage he caused.