Our Kenmore washer wasn't working and showed a problem code on the display. Using the manual I tried the recommended maintenance to no avail. Called Mike and explained the problem. He not only knew what was wrong but showed up with the part the washer needed in hand. You don't get that kind of service technician unless they have experience! Mike showed up earlier than promised and even let me watch as he replaced the part and didn't even charge extra, LOL. Washer is back up and running! Call Mike, you won't be disappointed. read more

Amazing professional and I cannot say enough great things!!!!! I bought this home and couldn't work the dish washer it would not close I was worried about my old appliances and everything was explained I was charged resins or I highly recommend this business I just bought this house and moved here I had to do so Much yo this home it was a relief my appliances though old were in great condition read more

Great service. Had a washing machine problem and all set to buy a new one. Called to see how bad it was. Promptly came out and had it working in 30 minutes, a simple solution, which I admit I never would have thought of. Reasonably priced, recommended. read more

I can't recommend Appliance Pros highly enough. We had an issue with our washing machine, we called Appliance Pros and they came out the next day to diagnose the problem. They returned the next day with a new water pump and had it up and running again. Prompt service and a reasonable price. read more

Excellent service. He had the part ready and was able to fix our washer the same day he came. Now it's working great again. I feel the cost was reasonable, too. read more

I highly recommend Appliance Pros. I've had them out to fix a leaking dishwasher and a second time to fix my faucet. They were super friendly, quick, and reasonably priced. Quick response time and great work. read more

Fridge not cool... freezer not frozen? WTF?!? Found these guys after calling a few other appliance repair companies to come out and look at our hot fridge. Went with them as their service call was cheaper than the others and were able to come out in 20 minutes! Other companies quoted days... yeah that's not gonna Work. Michael came out quickly, diagnosed the fridge and quickly got it up and running again. I was glad the he was quick and efficient. Overall I got a reasonable price and am looking forward to not having any other issues in the distant future. I had to be away for the repair and payment but feel confident they did me right in all aspects. I'm not looking forward to calling them for anything soon, but shit happens and you gotta know who to call when it does. I'll be saving their number for sure. read more

So yesterday my dryer broke, I called Mike this morning and he was able to come out literally in just a few hours to take a look at my dryer. He found the issue super quick and had the part I needed in his truck. He was in and out within an hour and left my bathroom cleaner than it was before he came! He was very reasonable in his pricing and I put him in my contacts as THE guy to call when I need an appliance repair in the future. I also want to add that I've had a lot of repairs done recently and Mike was by far the most friendly and polite person to do business with. Highly recommend. read more

Michael is a high integrity, true professional. He called me back within 90 minutes. Then, within moments of arrival, he quickly found the 2 screws that had fallen out of tenant's pocket and wedged into back of clothes dryer...which were causing the squealing noise. But, did he stop at that? No, not this professional. Since he was already there and having to charge me for the call, he proceeded to spend a full hour completing taking apart the dryer, lubing every part, cleaning out any lint from the back, unplugging, disengaging and re-engaging the unit and checking it again at every step of the way. Now you know the way a man of his word who earns each of those 5 stars operates. Touche, Michael! May you live long and prosper! read more

We had Mike come and install new kitchen appliances after a remodel. He was great, didn't get flustered when we kept running into unexpected challenges. He was very responsive, always came with a happy attitude. We would use his services again and recommend to family and friends. read more

Michael at #1 was terrific when he replaced the evaporator fan in my refrigerator. I will definitely call him if I have any appliance issues. read more

Wrong address! It's a residential area with no business in site! It was very frustrating to drive all the way up in the hills to discover the address that pulled up when clicking the link for directions! read more

I can't say enough good things about Michael and #1 Appliance Pros. When my fridge and freezer weren't keeping their temperatures, I needed fast help. He wasn't the only one I called, but he was the first and only to get back to me, and within minutes too. He diagnosed the problem over the phone, came first thing the next morning, and had me up and running in 1.5 hours including a quick trip to Medford for the replacement part. He also came wearing his face mask for virus protection (this all happened very inconveniently during the coronavirus shutdown) and followed good distancing and handling protocols, which I very much appreciated. He was knowledgeable, friendly, punctual and reasonable. In other words, I highly recommend him! read more

Awesome service. Mike was so helpful and even tried to help me over the phone. He had to come out and determine our 3 year old fridge was a goner. He was so easy to work with and I would highly recommend him to anyone!! read more

My dryer was not working properly. It broke on Monday. I called and got Michael. He was able to get to me by Thursday. He took the time to explain what needed to be done, told me how much and got it done in under an hour. I highly recommend these folks if you ever need your appliances repaired! read more

What more could you ask for? Michael and his company are what other businesses should strive to be. He had a job that pushed back our appointment by a day. But he worked around my schedule to get to my house the next day. He diagnosed problem, went and got the part, and had it all back together in an hour. He called to confirm he was on his way and then showed up exactly on time. Oh, and showing up already with a mask on was a nice touch too. Considerate, pleasant, punctual, professional and reasonable cost for repair too. read more

Would definitely use again. Prompt, professional, and reasonably priced. Even went the extra mile to save me some money by combining two visits (washer broke, then the refrigerator) into one trip. read more

Michael to the rescue after a home repair gone bad. His service was top notch, came out on a Sunday due to our limited availability during the work week. His price was very reasonable. Will definitely recommend him, and use him again when the need arises! read more

Mike responded to my call right away and scheduled me more than a week earlier than anyone else could. He called ahead and arrived on time. Mike is professional, knowledgeable, and friendly. He fixed my washer quickly and explained what was wrong with it. Very reasonable prices, great service! You can't do better than that! I will definitely call him again for future appliance repairs. read more

Microwave oven just simply stopped working. It is 6 years old, not old enough to fail. I phoned #1 Appliance Zoroaster and had a good, informative discussion with Michael. By the way, I had never talked to him before this. He suggested one or two potential problems. I brought up other likely causes. He agreed. So, I had to decide on paying for a service call that is not inexpensive. Or do I just assume the worse and go buy a new microwave. After one day, I called him to come and check it out. It cost me the price of the basic service call plus $20.00. He save us about $500 to $600. THANKS MICHAEL! Even better, he is versatile, friendly and confident in his trade. read more

We have ice!! That might not sound like a big thing to a lot of people, but when we moved into our "new" house nearly four weeks ago the ICE OFF button was showing on our GE French door refrigerator. Turned it off and NO ice. Did the toubleshooting recommended online, like replacing the water filter, but still no ice. Then our work changed. I called #1 ApplicancePROS and spoke with Michael who also went over the troubleshooting steps. I told him that I tried the recommended things so he made an appointment to come out and look at our refrigerator. Michael was prompt and called before he arrived. He spent a lot of time troubleshooting the refrigerator/freezer compartments of the refrigerator and finally determined that the ice maker on the ten-year-old refrigerator had gone bad and that is why the former home owners had turned it off. He ordered a new ice maker and called the next afternoon when he had it and he came over and installed it. It was making ice by lights out. We use a lot of ice when I make hard-boiled eggs in my Instant Pot; they need to be cooled down quickly. The ice maker bin was full by the next morning and hard-boiled eggs are now on the menu! I would recommend Michael to anyone who needs an appliance looked t and repaired. We wish we had called him nearly four weeks ago when we first discovered the problem with the ice maker. He is thorough, polite, on time and extremely knowledgeable. read more

My Bosch dishwasher stopped working. West Coast appliance was not taking appointments. We found Michael on yelp. He came out in two days. Was on time. Is really pleasant, found the problem quickly. Corrected the problem and only charged for a service call, no labor.. $75 and we are up and running. Highly recommend #1 Appliance PROS 541-531-4575 Michael. read more

I had Matt in today to install a slide-in oven. Smooth job and a great guy whose 19-year old son accompanied him. His son is a terrific kid too. It was an unusual installation, and an accompanying vent couldn't be installed, since the type of installation is really unusual. We talked about what to do next, and he is very knowledgeable and explains things well. Prices are reasonable too. Highly recommended. read more

We can add another 5-star review. Michael came out to install a new water heater because we had been told by the company that serviced it previously (they supposedly fixed the leak) that if was leaking again, we probably needed a new one. When Michael arrived, he saw right away that what we had bought wouldn't work with the system we have, and he felt confident (so do we!) that the leak hadn't been fixed properly. He went off to the hardware store to buy the needed part, came back and installed it, and even offered to load the new water heater on his truck so we could follow him back to Home Depot to return it! With his help, we loaded it into our SUV and returned it, saving hundreds of dollars. We would absolutely recommend him to anyone, with complete confidence. read more

Michael was great, he came same day, after hours to get our dishwasher fixed. He was very professional as well as personable. Diagnosed the problem immediately with very good deductive skills. Not like a lot of guys that just start replacing and charging blindly. You can tell he's been doing this long enough to have the knowledge but not so long that he's jaded or burned out. He even mentioned he loved his job and it showed by his positive attitude. He also went the extra mile cleaning and tightening up the machine in general. This sounds cheesy but thanks to #1 appliance pros our 11 year old dishwasher seems good as new! read more

I am a remodeling contractor that often has small issues with reinstalled appliances. Michael is wonderful to work with, fixes any problem I ask him to. He's on time and efficient. read more