What started out as a relevantly simple garage sink drain line cleaning (we thought), ended up more…read moreinvolved as the line was connected to the kitchen sink drain and required a lot more work (and mess) than expected, including a qualified plumber who was able to help on very short notice. Kudos to Butler for getting the drain cleaned and the plumbing fixed within 4-hours at a reasonable cost. Special thanks goes to his double checking (attention to detail) and testing for leaks that were soon resolved without charge to me.

Professional, great communication, the scheduler and plumber who came out were very friendly. The…read moreplumber was very knowledgeable and got the job done quickly. The price was better than I thought.

Actually, I'm not sure about the quality of Matt's work, since he left without finishing the job,…read moreand turning the water on at our new build. For some reason, on the final day, (after he got paid) he told that us he was leaving to get parts and would be back in an hour. He left a puddle of water under the sink in my NEW vanity, (meaning that there was a leak in the drain he installed) and never returned to finish the job, or called to explain himself. After that disappearing act, I didn't bother to try and contact him, (though my builder did with no response) I'm done with Grant Plumbing. I had some trouble getting him to call back and respond to my texts in the beginning of the build, which I found very frustrating, and unprofessional. He "may" be good at plumbing, but his problems with communication and lack of integrity are nothing to be ignored. Unfortunately he's in Klamath Falls, with few plumbers to choose from. He has all the work he can handle and it may have gone to his head.

I called 2 plumbers and Matt is the only one who responded. He was super efficient and…read moreknowledgeable. Price was fair, I know plumbers aren't cheap. He fixed 3 pipes and 2 loose connections in 30 minutes. Perfect!

I have a son that has seizures when it gets hot and when my air conditioner stopped blowing cold…read moreair I was concerned . Seasons change in Klamath Falls Oregon did their best to get someone here as soon as possible due to the situation . I was able to get a cancellation and they sent a young lady out to fix my AC she was very courteous and polite answered my questions and found the problem quickly and resolved it . Kudos to the staff and the young lady that came out excellent job highly recommend ! And I was expecting an expensive fix to my surprise very affordable ! Thank you again !

Customer Service is not top priority like it should be. I called early on Monday morning & asked…read moreto speak to KiKi. She was the one answering the phone. I told her who I was & that I was ready to be scheduled for parts needed on my mini-split. She told me she needed to do research & she would return my call before the end of the day. That did not happen! This is not the first time she ignored me. I am disgusted with the way I was treated. All customers need to be treated with respect & valued as a customer. I spent thousand of dollars with this local company. . A phone call takes only a few minutes & she could have called me back asking for more time to do research. That I could understand. I have been a customer for over 15 years & I at least deserve a call back when I am told I would receive one.

We have used Bliss HVAC for 3 years now, and have Shane do routine maintenance on our HVAC unit in…read moreboth spring and fall. Very professional, excellent ethics, and prompt service. Have recommended him to other homeowners, in addition to a friend who now has him also doing work on their local business A/C units. I only know and know of happy customers.

Bliss Heating & A/C carries the best ducted central heat pump sold in the US the Bosch Inverter…read more Our trusty old unit sadly gave up the ghost after over 10 years of service, sometimes buried in snow and sometimes in the parching sun. We desired the same technology as in the new mini-splits but we have a ducted system. We found that Bosch meets this expectation as we have been waiting years for one of these that is not prohibitively expensive. Why the US manufacturers can't get with it is beyond me. The Bosch unit actually virtually changes size based on heating or cooling requirement, so it's like having a smaller unit on not so warm or cold days and a larger on colder or hotter, hence very efficient. Most important around here is the Bosch pulls heat out of the air at much lower temps than the conventional units so that the lower cost heat pump heat will be useful at lower temps before the expensive resistive heat strips kick in. We called Bosch and asked for a company in Southern Oregon and they gave us the number to Bliss. Shane does amazing work at an exceptional price and to top it off is a super nice guy. When I asked some of the other companies, they seemed to know little to nothing about these inverter central air units and insisted I buy older technology GE, Goodman, Rheem etc. Shane knew more than the people at Bosch I spoke with and has been installing them since they came out a few years back. Cheers for a company that thinks outside of the box and goes the extra mile, literally!

Jeff is knowledgable and thorough and he works efficiently to resolve the problem. Jeff is helpful,…read morecheerful and honest. Jeff has worked on different aspects of my aging home, from complex HVAC systems to electrical, and I will call him again the next time I need a professional repair. He takes the time to educate me about regular maintenance to prevent issues. The latest issue was a leaking HVAC. It's not leaking any more!

Jeff is awesome! I have had multiple transactions with him. Some through home warranty and some…read moreoutside of that and no matter what, he is always extremely responsive and gets things done with urgency. I highly recommend him!

Wanted to give a shout out to Bob Hall's Heating and Air I went all over town looking for a simple…read moresmall plastic part that would fix my water heater . Unfortunately they were unable to provide me with the part however they went completely out of their way to try thank you so much for the help and you deserve a good review for customer service which is a hard thing to find here in this town anymore thank you again !

Lucky a cancellation happened and I got our Heat Pump working 2 days after my call. Repairman was…read moreon time, knowledgeable and had the needed part 30 minutes later we had air conditioning . I will use them again if needed. Thanks Pam for working me in sooner than expected. Dale

We had a main line leak and within 24hrs of contacting Mike, he was able to resolve our issue…read more Thank goodness because no water with a 4MO and multiple pets is not ideal. Don't hesitate to hire. if you have an issue, he's your guy!

Mike came right over and fixed my shower. The other guys wanted me to wait 2 weeks! I can't tell…read moreyou how grateful I am. Thank you, Mike, for being prompt, professional, helpful and kind. Cheers!

Extremely unprofessional and unreliable. This company was scheduled to clean my heater ducts this…read moremorning and didn't bother to cancel until after the time they were supposed to arrive. We had already gone through the hassle of moving furniture and preparing the space, only to be completely disregarded. A total waste of time and effort. If this is how they handle appointments, I can't imagine trusting them with actual work. Don't waste your time with this company.

Brodmerkle is an upstanding and outstanding business. Called with a question about our tankless…read moreboiler that was installed by Brodmerkle last year. They gave detailed information about possible issue. Then dropped by following day as they thought about the issue overnight and came up with another possible solution. I can't say enough good about this business. They are the heating/plumbing people to call! Brodmerkle was recommended to us by local plumbers for our boiler issue, as well.