Great experience! Steve was very accommodating while booking and Eric, our driver was a 10 out of…read more10. He Arrived early and really rolled out the red carpet experience for us during our time.

Super happy with our experience. Troy was on time (actually early). Limo was so fun for the…read moregirls. Overall reservation process is great. For a quote in 5 mins. Owner called. We talk. We reserved. We for confirmation. Driver was perfectly on time. Ride was smooth. Can't wait to use their service again!

Perfect for a day out with the girls!…read more I absolutely adore Angel City Limo and Matt. I couldn't have asked for a better experience. My sorority line sisters and I were planning a trip to LA for the weekend and I had planned a day out in the city via limo. I booked through a limousine website but was told two days later that the company I booked with could not accommodate my reservation. 4 days prior to our weekend, and after much Yelp research, I found Angel City Limo. I called immediately and spoke with Matt and felt very confident that I had chosen the right company. I received an email confirmation right away, and the day of our reservation, I also received a phone call that the limousine was on the way. Now let's get to the actually limo outing. It was FANTASTIC. Matt knew all the places we might be interested in and took us there (Hollywood Walk of Fame, Hollywood Sign, Beverly Hills, etc.) We even stopped to eat at Roscoe's Chicken and Waffles and Matt held our place in line while WE stayed in the limo. Matt was great with consistent communication; he would text when he was on the way to our stop-offs and was very upfront and clear about what was included in the pricing. We love Matt. You will too.

A bunch of friends and I had to travel to a wine tasting and while in town decided to hire Angel…read moreCity Limo to be our chauffeur for the day in a new city. Matt picked us up at the airport, just after our flight had landed, with a sign saying our name. For a moment, I felt like a celebrity! It was lovely to have someone waiting just for us. The driver was dressed quite professionally. The limo itself was clean and they had a well-stocked bar, which my friends and I made absolute use of. The driver drove us to the place where the wine testing was taking place. Then he took as to a few other places we requested, even when we had sudden urges to stop out at different sights. He was lovely and I would definitely recommend Angel City Limo.

I have been an affiliate of Southern California Limo for quite a few years. We call them whenever…read morewe need help in Los Angeles and they call us when they need help in the Palm Springs area. It's so nice to have a reliable partner to count on when we need them. I would recommend Brandy and this company to anyone looking for a quality reliable Limo service in the Los Angeles area.

Rude! I tried to call to book a reservation on September 17, 2018 because my regular limo company…read morewas booked for the night. The lady coughed in the phone when she answered, and while I was talking, she hung up on me on purpose....I could hear the phone slam. So much for great service.

We used AA limo service while we were staying at the Westin hotel in Seattle. It was supposed to be…read moreone ride to the Port, but it turned into a round-trip and several other rides in town. The driver was helpful, courteous, prompts, and very professional! I could not recommend the service any higher.

Ricardo was an awesome chauffeur. He was super communicative leading up to the pick up , messaged…read moreus right when we landed and was right on time to pick us up. He lifted all our heavy bags into the car and took great care of us after the long travel. The waters and snacks in the car were a nice touch and the Lincoln Navigator we were in was very clean and comfortable. Our ride was very comfortable, and we had a fun time chatting and laughing with Ricardo on our 45 minute ride home from LAX.

Found Xpress Shuttles on Yelp. Response time was quick. Reserved roundtrip to LAX. Drop off by…read moreBilal. He was friendly and professional even at 5am. Upon our return we had Katrina. She was great. up would recommend and will use again.

I know things come up but I found out I did t have a ride from airport while I'm standing and…read morewaiting on the shuttle. Considering I'm coming out of town, more and earlier communication is needed.

Professional and courteous staff. The driver informed us ahead of time that he was on his way to…read morepick us up for our airport trip.

I decided to try using LAX Shuttle and Limo as a way to get to the airport from Burbank…read more Unfortunately, this will be the last time I do so. I booked the night before and the next morning, the car arrived 30 minutes before the requested time -- okay, fine. As we got onto the freeway, we were greeted with the typical LA-parking lot style traffic and the driver didn't seem to be fazed. About 20-30 minutes later, we came across a traffic sign indicating it would be ~35 minutes to get to downtown. Then, the driver became worried... because he felt he was going to be late for his next pickup. He then proceeded to tell me that he was going to try to find another car to pick me up (while I was already in the car) and take me to the airport. Unfortunately, as the passenger, I didn't really have much control (not being at the wheel). The driver detoured from the freeway and headed towards Los Feliz and eventually to Koreatown where he gave me the name and phone number of the 'substitute' driver. He said that the substitute driver would be there shortly, but I insisted that we at least wait until the other vehicle arrived so that I wasn't completely stranded (mind you, this was an hour from when we had departed and had we stayed on the freeway, we'd probably be well on our way to LAX). Fortunately, the other car came -- though not a town car, but the personal car of the original driver's brother. Without alternatives, I boarded the substitute vehicle and was on my way to LAX. While I did arrive at LAX about 30 minutes later, my journey to the airport was certainly not a smooth ride and the original driver certainly did not provide a sense of reliability. Had I known this whole escapade would have occurred, I would have stuck to a taxi.

Best I have every used! Never experienced better. There commitment to customer service is…read moreoutstanding. They are very easy to make a reservation with, very courteous, professional and excellent drivers. I have used them on many occasions to pick up and drive family and friends and everyone has felt comfortable, safe and well taken care of. They are truly a cut above any other limousine service I have used in Los Angeles, or any where in the US actually. They are very responsive to our needs, and respond to our changes of schedule in a professional and courteous manner. Price very fair for the service, comfort and level of professionalism they provide. I do enjoy the extra touches, water, tissues , gum and mints that they always have available as well. Truly A +++

They were the most affordable option out of all the private transfers I looked into. I communicated…read morewith Sam by email and he was quick to reply. Our driver texted the evening before to confirm, and again when he was on his way the next morning. He drove a very large shuttle van with plenty of room for our double wide stroller and 3 pieces of luggage. If you request car seats, I suggest telling them the weight of your kids. I requested 2 forward facing car seats but our driver arrived with 1 forward facing car seat and 1 high back booster seat. Both my girls are under 35 pounds and the high back booster is for kids over 40 pounds so I wasn't very comfortable with that but we didn't really have a choice. I'd recommend they ask if the child weighs enough to use a booster before swapping it out. FYI they only take cash and they do not drive to/from Ontario airport.

SCAM. They tied the classic "bait and switch" by pretending our driver did not show up and offering…read morea more expensive option instead knowing all along this was the plan. I don't write reviews often because I'm easy to please and hate to say anything negative when I feel service has been adequate. I have traveled all over the world and booked multiple tours and shuttles (some with no reviews) that were excellent without any issues. My experience with this company was atrocious. I have had better shuttle services in the middle of the Amazon rainforest in Bolivia than this LAX scammer. We had a confirmed reservation. Our plane was delayed. "Samuel Espinosa" assured by gmail email (with photos of the "van" they had for the pick up) they were following the flight but stated they had no phone number for me so had to use email (similar to other poor google reviews that have been removed...they accused the client of providing the wrong phone number). I promptly sent my phone number and offered WhatsApp as an option as well. This was ignored and communication through email continued. Red flag! On arrival I emailed and was told to go to baggage claim and notify when there. I did so and was instructed to tell them what pillar we were located at on exiting the airport. That was done efficiently after bathroom breaks for 8 people and waiting for bags. Then we waited. For 30 MINUTES. No response to any email. I tried to call the number on the website and left a message. No response. Then approximately 3 minutes after I called a guy in full suit came out from the airport doors and offered us a "ride" for $250usd plus tax and tip (previous quote was $165 plus tax and 20% tip) but we had 8 people and bags so would need to pay for two of these special rides (with no credentials but they insisted they were "official" drivers). Uber black at that time was only $150 for an SUV. Surely we looked liked total idiots if they thought we would go for that. They offered to take us for the uber black price when they realised we were not as dumb as they thought. We refused and Instead we booked the uber blacks x2. Costed double but we had no choice. Luckily I had brought along my child's ride safer car seat (awesome but that I would recommend if you travel and need car portable car seats) for short Ubers so we did not have to worry about the lack of a car seat. Not sure what we would have done without it. Uber black was (as expected) amazing. Clean, new cars, with very polite and helpful drivers. Wish I had not bothered with the shuttle service at all. Wasted hours of valuable time which meant we could not get up early to go to Disney the next day. While we would not let it destroy our trip it did destroy my impression of LA and LAX. I've travelled the world and always been very careful about scams but the biggest scammers I have met thus far in my travels to over 40 countries is this company. Maybe I have just been lucky. Or perhaps because it was LA I let my guard down a bit and was a bit lax in usually due diligence. While on our way to Anaheim I did get some very inappropriate emails from the "driver" including one that said "any luck" when it was clear we were looking for alternative transport. When I indicated I knew it was a scam he changed his tune saying "the police made me move to terminal 1" and "I've been here all this time." It was 2am with plenty of space for cars and no police in sight with very few flights arriving at this time. Nobody made him move. He either never existed or took another group that offered more $ than he was going to get from us and then left his friends to scam us. They knew we were standing there waiting, tired, desperate for a ride and instead tried to use that as an opportunity to scam us. This company is an embarrassment to Los Angeles and airport shuttles everywhere. If you want to risk it and book anyway to save a few $$$ then go ahead but it could end up costing a lot more than that including valuable vacation time. I would stay far away. Their price was reasonable but not that much better than others, they include the car seat so was $15 cheaper than others and had such glowing reviews on Yelp I assumed it was a safe bet. They had ONE google review that echoed my experience which has since conveniently disappeared. Not sure why the yelp reviews are decent. Perhaps they figured that all reviews don't have to be good and they could mess up a few reservations and try to make some money off it. Unfortunate because I try to tip well and if my airport trip goes well I tend to make more bookings for the rest of the trip but instead we rented a car and used uber/lyft as we were too traumatised by our airport experience. I'll just stick with Uber Black at LAX from now on. I'd rather pay double than ever deal with a company like this again.