I've always had such a great experience at Haven, but I especially wanted to recognize Marie V. She's always been welcoming, knowledgeable, and helpful whenever I've had questions. She takes the time to explain things and makes the whole experience feel comfortable instead of rushed. Great customer service can completely change your experience somewhere, and Marie is definitely someone who makes you want to come back. I appreciate her positive attitude and the way she takes care of customers. Haven is lucky to have her! read more

I've had a great experience every time I've been here, when I get excellent service I tend to give their employees 5star ratings on their OurEdge website. Today Marie V was smart enough not to send out the employee review... She was rude, unhelpful, snarky, and dismissive. I spend over $100 which makes me eligible for a free gift, I asked if I can grab a drink from the fridge. There are none left inside the fridge, so I ask is there any alternatives... she replies "well you can look down there yourself" while rolling her eyes. I begin to ask more questions which she completely ignores, just to say here's your $1 change, bye, and walks away. I would 100% recommend Haven, but steer clear of this rude bud-tender MARIE V. Every other person I've dealt with is extremely helpful and informal. read more

Haven - Orange County - Cannabis Dispensaries Near Me - Stanton, California

There's this really tall lady there she's taller than your average woman. She's got blonde hair. She does not help for shit. If you ask her a question about flower she points you to where the flower is and says all the information is on the packaging and you're more than welcome to look, bitch I need your help. I'm not an expert. You guys need to switch her up or you're gonna keep losing people who spend lots of money like me. read more

Not bad. A little pricey for what i like. But definitely a decent place. Has a great selection and good for every price range.

I love this dispensary, everyone is so nice and welcoming. Skip all the others on the street and go straight here. I promise you won't regret it. read more

Having little to no experience in this area, I was recommended to go here to find some products for someone in need. The staff were very welcoming and as far as I know, very knowledgeable about their recommendations for what I was requesting. Not only that as a first time guest, I got an extra gift to go along with my purchase. Happily recommend to anyone experienced or non. read more

Alexis was a super vibe kill and mad rude. I asked only 3 damn questions and she gave such ridiculous responses like; "yeah thats obvious". I been coming here since opening day and never had someone act like that. Everyone has always been super cool and I never thought I would have someone make me feel so unwelcome, it was super weird and she kept giving me a stink face like man I didn't even do anything to you. If you don't like working here then leave. read more

Ya just came here, some dude with big rings in his ears helped me. I just want the stiizy deal I've been getting since LAST year and he says "do you have the app for the discount on the stiizy" i told him I had the app the first time I came and nobody ever asked for it again. He said "you should have been using, we've been doing it for 2 years" Im standing there on crutches in the lobby while he tells me I have to open my phone, log in and show him the coupon??? I tried to get in and it wouldn't even let me reset the password. I ask him "do all the customers have to show coupons in the app to prove they qualify for publicly promoted deals? Cause like nobody has ever asked me for it" And the reason my review is being made is because of his response "Yes, they should have been checking the app. Im going to have to TALK to EVERYONE, who ever checked you out" OKAY. First off, disgusting display of management. Intentionally flexing his authority off the bat was dirty. Second, is it that big of a deal?? The deals are AVAILABLE TO THE PUBLIC? Third, it will slow business down. The system is already flawed and during peak hour the staff is stressed. Sometimes it takes 40 minutes to check out. Finally, if I was a manager or owner and I heard one of my Supervising Staff talk so high and mighty, I'd write them up! We smoke, life's hard, there's a freaking war going on, people need jobs. No need to be so cruel about something so simple. Be nice to your staff. Make a better work environment for your team. This guys attitude totally rubbed me the wrong way today! read more

Shelby is an amazing budtender/Manager, she is very knowledgeable about every single product ranging from topical & Tincture to smokables, she as-well made sure that i spent well within my budget! Will definitely make sure to recommend Shelby to my group read more

Place is a joke. First of all, their website tells you that you need to have at least $100 in your cart in order to place a delivery order. So you add more to your cart, and you try to place the order once you get to $111 and it keeps on returning the same error. So you call them and you ask them why this error is occurring and they say that it's because they don't deliver right now, and hung up on me. Why wouldn't you just make the error say sorry we don't deliver right now rather than making me try to troubleshoot? You really just don't want to take my order at all. And the fact that I call and talk the Customer Service rep, who just hangs up on me.... Talk about an easy way to ensure that you never get any business from me. Lastly, when I called back to complain about getting hung up on, you say there's no manager available and there's no way for me to leave a message for the manager... Just absolutely the worst run business you could possibly imagine. Errors, poor customer service, etc etc. read more

Huge dispensary, nice selection and friendly staff I placed an order online and picked up in store. Was nice and easy

I called wanting more information on deals for the day and what product would fit my needs the best. I spoke with Natalie and she was very helpful in giving me a better understanding of the products. :) read more

Dominic was so helpful he helped us with our budget on a very bussy day ! And he even helped us with 5$ extra from his own money to help us make up the remaining balance he totally went above and beyond and I'm so grateful I had him attending me bc it was my first time there :) read more

Only thing I want to say is don't ask them for recommendations.... Because she point at one vape pen and told me it's the cheapest. I keep on asking questions about all the vape pens and found out there was cheaper vape pens .. do more looking around before making your choice read more

We waited 20 mins for my id to get processed with my medical id to find out it was a very simple mistake and we held up a line of people. We were not offered any apologies or anything at all which made us felt ignored. The selection of items was small but good, and the service was quick when we finally made it in. Probably won't go back, but the workers in the back were quick and helpful read more

Great service, selection and prices are totally fair. Store is well organized and they carry vegan gummy's

they keep playing with my heart and money, great place just over paying for a goodie bag and not getting any goodies just a tote or when you make sure your the first one there they say they don't have anything just totes really messed up for someone who's collected each one Of them . Im a daily customer would be nice if you gave a heads up first too spent so much money to be told you don't get goodies after I paid just a tote talk about robbery would have just got my stuff the next day read more

Second time going and the line is never super long, good product range in regard to quality, strength and price. Larry helped me yesterday and went above and beyond to help me find exactly what I needed for the financial resources available. He provided exceptional service to someone that was in real need of someone's patience, guidance and expertise. He wasn't fake with that cliche customer service/retail vibe, which is really prominent in the cannabis industry nowadays. Thanks again, Larry. You nailed this customer service interaction, which will result in a retuning customer and recommendations sent to my friends and family. Thanks again for your help. read more

For much of my life, I held a narrow view of marijuana, shaped by the propaganda I had been fed. I spent decades in a religious cult that drilled into my mind that "worldly" people--essentially, anyone not in the cult--were evil and to be avoided. This belief led me to label others as "drug users" without ever truly understanding their choices or lives. However, my experiences with my father, who has used gummies in the past to help with his Alzheimer's, have shown me how wrong my previous views were. Today, we purchased Wyld gummies from this establishment at a very reasonable price, and with a sale to boot. We were assisted by a young man named Dice, whose knowledge and helpfulness were exceptional. His assistance was so valuable that we decided to try another brand as well, and we're excited to see how it helps my dad. The experience didn't end there. Once we returned home, I received a call from the facility letting me know I had left my purse behind, which contained all of my credit cards and driver's license. The honesty and care they showed went far beyond what I expected. These kind, knowledgeable, and thoughtful people didn't just return a wallet--they gave me the courage to focus on seeing the good in everyone, especially those who are often misunderstood or marginalized for their use of cannabis. It's clear that this facility truly goes the extra mile to make customers feel valued and safe. They have definitely earned a customer for life! read more

Worst experience ever. The budtender wanted to pick a fight with me over asking about my FTP because they have a policy where you don't get to use it if you don't spend over 25 before taxes, my total after was 26. All I said was that I didn't like that so I wouldn't be coming back and the budtender got crazy with me, told me to tell her manager if I had such an issue when all I wanted was my medicine because I'm a medicinal user. She said that it wouldn't hurt their business whatsoever but it was completely empty in there, now I understand why. Plenty of nice clinics with girls that aren't trashy to sell you what you need, will always be going to KG or Culture right up the road for much better service. Maybe next time the manager should check his employee instead of letting her disrespect the customers. Disgusting service. Don't recommend. Oh! And the other budtender who originally helped me out told me that their pens all get recalled extremely often and the inventory online isn't the same in store, they do that on purpose to bring you in so they can give you super crappy service. read more

Hands down best dispensary in OC! Definitely check it out!! The team is super cool and very professional. Ivan part of the security team was super cool and made the experience well worth it!! Definitely will be coming back again! read more

If I could give 0 stars I would. Haven used to be my favorite spot. The LB location on Norwalk specifically. Decided to try Haven closer to my house in Stanton on 4/20 and omg this place is so unorganized and slow. Your ONE busiest day in the year and you can't even have enough staff to help people. Been waiting here for 45 min and only seeing 3 bud tenders at a time while the 4th goes on break. These employees look super lit. Especially the bigger Latino dude. Open your eyes bro. No knock on that but if you're going to be high at least be productive. You've lost a customer. I should've stuck with the Long Beach location. read more

Wish I would have read reviews first. I bought a Pretty Dope Vape and it doesn't even work right, I can barely get a hut and now its making a bubbly sound when I hit it. Won't be returning read more

Decent place. I was not a fan of the immediate text messages that came through. I did not want to sign up for text messages. They did not say anything about texting me. That was annoying. Next, I had went up to the lady at the counter and told her I haven't been to this location and that I had $20 cash, what edibles can I buy? And she said the cheapest one would end up being $27 with tax and everything. I looked around and there were some cheaper edibles ($13,$15) so I was confused. I ended up buying the $13 and with tax it ended up being $18 so I'm not sure what that first lady was talking about..? I made sure to not go to her when checking out. I waited for someone else. This second lady was explaining to me that I'd have to take two of the edibles I bought to add up to one Wyld edible (that I couldn't afford but wanted to check price so I had brought it up there). Like yes, it says that on the package and I have been taking gummies for years now so I'm not sure why she was over explaining. Anyways, at least she was super friendly so I appreciated her tone at least lol. Would come back here. read more

I usually don't post reviews but I want to give a special shout out to the manager of this location. Chris is amazing, was very respectful, Helpful, & straight forward I had a particular issue that was immediately resolved. Top tier customer service! I usually travel all the way to Inglewood/LA for my goods due to the variety of deals they offer down there but I took a chance trying this spot for the first time and I must say, They have a plethora of different products to choose from whether you are on a budget or need the best of the best they INDEED have it. The staff is mad friendly! Security at the front door was dope too! I even asked were they hiring because the energy was so good, even the customers I built rapport with were amazing haha. 10/10 Highly Recommend !!! read more

Love Haven! Came on 4/20 and the service was still great despite it being a busy day! They had a great buy two get two deal mix and match with the app! Michael and Taj were very knowledgeable and welcoming read more

Once again, I'm sorry to say Haven disappointed me and again they found a way to rip me off that I wasn't prepared for. I recently bought two cheaters and you get two free on Saturday only to just now discover a week and a half later that one of the ones they gave me was a 1 g when it should've been a 2 g. This place will always rip you off somehow I'm sorry to say that, but I've had too many of these experiences and they always find a creative way to do it. I'm done with them. I realize it's my fault for not checking, but she gave me four tubes and I had every reason to think they were all excels but one of them she slipped in a 1 g. read more

Shelby was so helpful had an issue with a previous purchase. And it was taken care of immediately.

Said they close at 10. Was there at 9:40pm and said they were closing up, no more sales. Like really?? Ok, I'll go down the block ti catalyst which is truly better. Was just going for hours and I def won't be back again or bring my buddy that Jamie that buys all the stupid buy 2 get 2 nonsense. Latez read more

First time. Customer service like shit I ended up leaving, don't recommend at all. You wait and get no help. read more

Visiting from Vegas and Travis and Pili were a great help. I was super indecisive but they helped me make a decision and they also had a fair amount of deals going on. read more

Came here on my trip down to LA. It was convenient because it was right off the exit. They had what I was looking for. What more could you ask for. read more

Great selection and fast service. Prices are tad high but overall not a bad place to come visit as a first time patient with the discounts

Went in last night and the guy working at the front taking ID had the worst attitude and was telling me to get the fuck out of the store cussing at me and other customers screaming right when I walked in. Would not recommend. Disgusting people they hire. read more

I was coming home from work and I found out that my favorite spot just opened up a new location closer to my home, finally. Love this place and love their huge selection of carts and edibles. Those mySleep gummies really hit the spot and are good on the wallet too! I will definitely be back soon to restock, thank you Izzy! read more

I called the HAVEN to see if they had the vetCBD for dogs and Shelby at the front desk was extremely helpful and even held one of the bottles for me since there was only 2 left. I went right away and it was there! Happy customer and hopefully a calm dog (fireworks season) read more

Hi there. I just had a very satisfying experience while visiting this dispensary. Decent offerings with a generous 50% discount for the first time customer. Michael was exceptionally accommodating & helpful, and friendly as he hooked me up with some of the best flower I have smoked in I don't know how long. That's why I decided to leave a review because I know there are others out there in my same situation. I gave up a bunch of pharmaceuticals and depend primarily on cannabis for my pain and anxiety issues, but it's challenging to find the right strain as I have developed a high tolerance; anyway, I am so happy to find this dispensary read more

Top-notch Service at Haven Dispensary Haven Dispensary in Orange County offers a fantastic selection and knowledgeable staff. Clean, welcoming atmosphere with strict safety measures. Highly recommend! read more

Suzie took care of me, just wanted to make sure her name was dropped. Glad I found this place while on vacation to Disneyland. I just needed a few of my regular drinks that I usually get back home along with some evening gummies. I just wanted a minor vibe since I don't drink alcohol or smoke anything. She showed me a few gummy products and I was sent on my way but not before she offered a gift for one cent. I chose a preroll though I may never light up lol. This'll be my place when I need a few things next time I'm in town for sure. read more

Brooke was very helpful. They had a large selection of items and had a very strong merch lineup