Arranging a tour or cruise can be confusing and difficult, especially with so many competitors all…read moremaking similar claims. We chose Expedia to travel to Europe this year. We ended up picking a Princess Cruise and related land tours. Dave Branson is our consultant and he took it upon himself to arrange the cruise and our land tours and flights. He did a superlative job. One can only hope that a cruise meets the expectations that the advertisements often pique. In our case, Princess came up short, being that the ship seemed to be out of date in terms of decor and amenities. Food was also inconsistent. The tour advisor cannot be blamed for the failings of the cruise line. Without Dave Branson our experience would have been far different, and probably much less enjoyable.

You can't beat Expedia in Laguna Hills. I love a cruise…read moreship, the luxury, the service, the engineering marvel, the ocean, the food the entertainment. I've been many times for over 25 years and booked direct and with travel agents. Direct is ok for something simple, you know the cruise line maybe and maybe repeating a trip...say Carnival for the Christmas weekend to Ensenada...but my experience is that the pricing is the same whether buying direct from the line or buying with a travel agent. The travel agent gets a small commission from the line, obviously but they are buying at a discount so the pricing is consistent whether buying from the travel agent or going direct. But what you get FOR FREE from the travel agent is often invaluable in the form of advice about a particular line, the cruise, the ports, where on the ship you want you state room and a dozen other question that these experts to provide. The team at Expedia Laguna Hills is great at this. Old school customer service, actually answering the phone personally and helping you RIGHT NOW, not a website, not endlessly clicking for answers you can't find, real answers when you need them. Dave, Chris and others are responsive, knowledgeable, experienced and very easy to understand, very hard to find in our modern world and so great to have them right here in Orange County.

We experienced the private charter whale watching catamaran and had the BEST day ever! We were…read morecelebrating a birthday and both Captain Cass and first mate Amanda made sure we could relax and enjoy the beautiful day with our favorite people safe and worry free. Not only did the crew accommodate us but so did a passing Fin Whale that the captain located! Everything about the experience was spectacular! From the original booking to follow-up communication, to check-in, to loading and unloading- everyone associated with Captain Dave's was friendly, fun loving, and very professional. It was more than just a nice day- it was an opportunity to create a special memory shared intergenerationally that we will treasure always. Thank you to Captain Cass, Amanda and everyone at Capt Dave's who work together to ensure a great experience! Wendy Massey Mission Viejo

Best money ever spent. GO HERE. Do this. Whale watching 10000/10…read more Will definitely return again and again. (Get the small boat btw)

The guide was all over the place and could not stay focused. The tour was so long and dragged out,…read moreit was boring and uneventful. We couldn't break away to leave... painful.

Our group had a great time on the tour; very fun, interesting, and informative :) Hope to do…read moreBlackstar in the future

First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

For years I hesitated to travel to my country because of the details involved and the price of the…read moreairfare. The moment I contacted Milica at Trip Designs, I told my friends and family the wait was over and I have found my travel agency. The entire team comes together to get their customers the best experience possible. I am in the planning stages of the trip but the excitement of planning is so pleasant that I know that I am in good hands. My only question is "Why didn't I find them sooner?" But I'm grateful that I found them now!!! Looking forward to my big journey back home!!!

Trip Design staff are well travelled folks, who know where are all the good spots to visit…read more They've organized some incredible adventures for us, and were always there to help when we needed to change something. Highly recommend.

Easy to book online and great customer service over the phone. Make sure you get there early - the…read moreparking lot is small, but there is street parking. They recommend your entire party use the restroom and gathers together in one of their nice seating areas before letting them know you're ready to board. If your party isn't ready and taking awhile to get situated, it will eat into your reservation time. The boats was clean and it was electric and very quiet. You're not going very fast but it's nice to cruise around with music playing.

We rented a Duffy Boat for a birthday celebration, and it was a smooth transaction. They had…read moreexcellent communication with several email reminders leading up to date of event, including parking information and photos so that the business can be located easily. As we embarked on the Duffy boat, we were given a map of the waterway and instructions how to operate the boat and turn on the bluetooth for music. The boat looked clean and well maintained. There was a large table and cushioned seating all around the table. We could also go to the aft of the boat which had two small seats. We ordered a charcuterie box which was already on the boat upon our arrival. Very pleasant experience from start to finish.

I have tried twice to book the Best Bites of Laguna Beach Tour through Viator. My first tour was…read morecanceled because my tour is pending until someone from the tour company confirms the date and the number of people, and no one responded, so it was canceled. I've put in a second request for a tour for two people on the date I requested, and so far no one has responded, so this one may also be canceled. At least two Viator representatives have called and sent email messages to try to get my tour confirmed, but they've not gotten a response. I also sent a message to the tour company asking that they respond to my pending tour request, but no response. I have given this tour company one star for poor customer service.

Had a great day tour w/ our tour guide Cathy (very warm, friendly & hospitable) & fellow Yelper…read moreLucy T. (thanks girlie for taking me along) =) A fun day of learning new facts & sampling new places which we'd never think of trying in laguna Beach. A foodie lovers day of fun, Yay! =) Places we visited: La Sirena Grill (Organic Mexican) - small samples of salsa & guacamole dip Tommy Bahama (sample of Coconut Shrimp) Candy Baron (No candy samples) Lumberyard Restaurant (No samples) Sundried Tomato Cafe (small sample of their signature Sundried Tomato soup) Cafe Zinc (small sample of bean & corn salsa) Ocean Ave. Brewery (beer tasting $3 extra & appetizers) Pizza Lounge (Pizza made from fresh ingredients) Helen Cope House Dolce Gelato (sample of gelato) St. Francis by the Sea Cathedral Murphy-Smith Bungalow The lifeguard tower Wyland studios I wish they had more tastings of signature dishes from each of the different restaurants rather than just their appetizers & also more tastings in the middle of the tour because I was feeling hungry but by the end of the tour I was so stuffed! =P Tip: There are two parking structures on Mermaid st that are $5 all day parking thats the cheapest & best deal that was perfect parking for this tour.

Disappointed in this company, to say the least. We wanted to celebrate an upcoming birthday so I…read morereached out to them last week using their website's online form and never heard anything back. So my brother-in-law called them directly to inquire about their services. He spoke with Lexie who advised that there is no cannabis allowed in their vehicles and she wasn't sure why Yelp lists that they were 4/20 friendly. Not sure about the previous reviews but maybe the company changed and they failed to update their website but this is just any ordinary transportation service. Whomp whomp.

Professional, fun, informative and laid back. What's on offer here is second to none. I've…read moreexperienced tours before and I've experienced the Mary J, too, and putting them both together is pure genius - they've hit the nail on the head with this concept. Not only was the tour punctual and fun, the clientele and staff were amazing and ever so helpful. I'll be seeing more of this tour! Do yourself a favour and use these guys, at least once.

We did the Kellog house tour and our tour guide was great. She was very knowledagable of the…read morehistory of not just the house, but the surrounding city/cities as well. The length of the tour was well worth the money, I also know that some stories are passed down through history or just lore. We enjoyed our experience and how everyone got into character/dressed as the era. My next goal is to do the Disney mansion tour. See you soon

If you're a Halloween fanatic and want to learn about the dark history of Orange County, then this…read moreis for you. It's truly amazing to see how much support this place has done.

This place was so amazing great place to get close to ostrich. The own himself gave my family a…read moreprivate tour it was so informative and all the details he gave us have me so amazed. The location it self it's beautiful near mountains. They also have restrooms and playground for kids. They also have little shop they sell ostrich eggs which are huge and they even have home made honey. Amazing place would definitely be going back!!

Such a great little place! We did a tour in the morning with five kids under 7, and the gentleman…read moregiving the tour was so accommodating to antsy little bodies needing to move around. I'm so sorry I didn't catch his name, but he was very knowledgeable and so kind. I'll absolutely be recommending Quail Run Ranch to every one!