I'm not even scoring this place so I was in homestead I usually go to a my favorite Mexican bakery…read moreI was like let me try this one I started reading the review wow I can't believe it myself I was like this person is kind of rude but boy I called the place the person that answered was super rude if he was the owner is very rude well, I found the place but guess what I didn't go in and it was pretty empty so that tells you everything.

Extremely rude service! Felt bad for the cashier that was actually very nice. I have always driven…read more35min to bring my mom to her favorite bakery, however that will not happen anymore. There was a lady in the back who legit hollered and screamed at us saying only 3 people at a time....there are better ways to communicate...it's called CUSTOMER SERVICE. It's terrible that the older nice man who always greeted us is letting this barbaric lady work there because he will lose business....included my families and aunts/uncles who also shop here. I never leave negative reviews but this was just too much. Also what happened to the tamales...no more seasoning/flavor.

Giving this place 3 stars for the good breakfast sandwich and chicken empanada. They're awesome…read more New to the area and had to check out this place. Small, had 4 tables and large counter to order from. The ladies behind the counter seemed nice but not to me. Maybe because I can't speak the language. Ordered cafe con leche. Very sweet for my liking. I think it's the language barrier that screwed up my coffee.

Tucked away in a small shopping plaza. I drove passed it. Study flow of customers dining and coming…read morein for carry out. Popped in here on way out of Key Largo. Slow service. I ordered a large cafe con leche, grabbed the last pack of assorted pastries, one loaf of Cuban bread, and 2 cannolis. We liked many of the pastries. The Cuban bread was the best! We made egg and cheese sandwiches. I should've bought two loaves. The guava filled pastries were very good too. The cannoli was dry and the cream filling was too sweet. I'm glad I only received 1 of 2 cannolis. It wasn't good, but I did pay for it. The lady who helped me was nice, but took her time chatting with her coworkers and coming back to me. The cafe con leche was perfect!!!

10/10 place The cuban colada is 12/10 i went for coffee and…read moreleft with pastry and a "maracuya agua " Pastry quality is top honestly a top tier bakery , with a variety of Mexican pastries like the famous "conchas" If youre in the area pass by you wont regret. This is my new favorite bakery in homestead

I love coming here and getting sweet bread! You can't go wrong with anything you get, I've tried…read moremost of them and I have really enjoyed them all with some coffee or hot chocolate. The service is fine, you serve yourself but the staff is always helpful if you have any questions. There's no seating in the bakery, you just go pick your bread and be on your way. I recommend everyone check it out. The ambiance is cute with great (tasty smells lol). Check it out.

Delicious Cuban sandwich and coffee. The sandwich is big enough for two. We also had the guava and…read morecheese pastry, which paired nicely with the coffee. Food was fresh and the staff friendly.

Prior to coming to Homestead I researched the area looking for a unique donut shop which I did not…read morefind but I did run across Genesis Bakery which did not disappoint. From the moment we walked in we were pleased with everything. The 2 ladies at the counter although very busy greeted us when we walked in. Everything was run like a well oiled machine, very efficient and with respect. My husband and I each chose a warm savory item as well as a sweet treat for later in the day. I had a ham & cheese empanada, let's just say the pastry was light and airy with wonderful flavor probably the best pastry I ever had. Later in the day we had the caramel danish, OMG! The sweet cream cheese and caramel on top of a perfectly executed pastry, thin but not skimpy and crisp but still tender was like heaven on Earth! I'm sure we will be stopping in to bring home some sweet treats!

Don't let the decor scare you away. The decor is very whimsical. The food is top notch. I had a…read morepulled pork in mole dish. Mildly spicy nice pork dish. My husband had an "omelet". It wasn't an omelet so much as it was a potato, ham, and shrimp casserole wrapped in fried egg. Basically the only way I want omelets from now on. The staff were so sweet. They treated us like we were having a fancy dinner, even though we were in shorts having brunch before heading to ENP.

Food is simple and delicious. Looking for a place that had options for breakfast and we ended up…read moregetting lunch because it all looked so good. Outdoor seating is cute and service was great, one lady taking orders and serving everyone. Will come back for some delicious Honduran food! Muchas gracias!

The store was clean, and the staff were friendly. My only suggestion would be to have more customer…read moreservice staff working at the same time, as the wait can be a bit long during busy hours.

Dearest Charlie Uz,…read more I am writing to formally express my concern regarding an experience I recently had at the Publix located at 1220 E Palm Drive, particularly regarding the conduct of Store Manager Elias Gonzalez and the level of customer service I received. At approximately 3:20pm, I went to the store to order two salads. There were two ladies ahead of me being assisted by a gentleman. I waited until I was called by a female employee whose ID badge was not visible, so unfortunately I was unable to get her name. I proceeded to the salad station because that was where I wanted to place my order. The employee stopped at the sub station, and I politely asked her to come over to the salad station because I was not ordering anything from the sub station. She continued asking me what type of meat I wanted. I explained that I understood her question, but that I was asking her to come to the salad station because I wanted a specific cut of meat rather than the pre-cut meat. When she did not come over, I asked to speak with a manager. Mr. Elias Gonzalez came out to speak with me. I explained what had happened, including my concern that the employee's ID badge was not visible. I did not feel that Mr. Gonzalez handled my concern in a professional or helpful manner. When I mentioned the employee's badge, he stated that she was wearing a sweater. I questioned whether Publix employees are required to have their identification badges visibly displayed. I was later informed that employees are expected to have their identification badges visible. Unfortunately not for Mr. Gonzalez. I then asked to speak with another manager, Kristina S, who had assisted me with a previous issue. Kristina recognized me immediately and asked where I had been because she had not seen me in months. I explained that I was still upset about a previous experience at this same location. On that prior occasion, I had gone to pay for my purchase and was told by the cashier that she was closing her register and that I needed to go to another cashier. While I understand that employees may need to close registers, I felt the way the situation was handled was discourteous and contributed to my overall dissatisfaction with this location. Ms. Kristina was present when this occurred, she did address the employee. I also previously had an issue with the bakery department at this same store when the bakery manager spelled "HAPPY BIRTHDAY" incorrectly on my cake. I had taken a picture of the cake, and Kristina S saw the picture and apologized to me. What concerns me most is the repeated pattern of customer-service issues I have experienced at this location. I have been a regular customer of this Publix, and it is literally across the street from my home. Despite that convenience, I have reached the point where I no longer feel comfortable shopping at this location. I believe the leadership of a store sets the standard for how customers are treated. As the Store Manager, I expected Mr. Gonzalez to listen to my concerns, address them professionally, and make an effort to resolve the situation. Instead, I left feeling dismissed and disappointed. I am asking Publix to please review this situation, including the conduct of Mr. Gonzalez and the customer service practices at this location. I would also appreciate clarification regarding Publix's expectations for employees displaying their identification badges while working. I have been a loyal customer, and it is disappointing that I now feel compelled to take my business elsewhere even though this store is so conveniently located to my home. Thank you for taking the time to review my complaint. I hope Publix will take my concerns seriously and use this situation as an opportunity to improve the customer experience at this location. Sincerely, Ms. Timmons