I did not feel welcomed at this salon... from the nail tech to the hair dressers. I found a new…read moreplace to go... not here.

Please stop telling staff to upsell any old procedure performed by any old person. My stylist asked…read moreme if I wanted to have my eyebrows cleaned up. I laughed, "I don't have enough to clean up". She said, "oh it will make what you do have pop". So I said okay. I had never had anything waxed before. She tore some skin off. I have a scar there now. The stylist didn't say anything about the tear, maybe she didn't notice. If she didn't notice she shouldn't have been doing the procedure.

The environment is so calm, clean and cozy. They make you feel so comfortable asking if u need a…read moresnack or coffee/tea (they'll ask u twice at least) I had messed up my hair with box dye (two many times with too many boxes) I couldn't reverse it back to blonde like I had in the past (my natural hair) I needed help so I went there and they gave me fancy treatment. With the questions, seeing if I needed anything, listening to me down to the fine line. They were so kind and compassionate/ caring easy to talk to ... (not gossipers like other place. If you know you know. I would definitely go back there..... Shayla is the girl I went to- she's one of the best. Don't take my word for it, book your appointment today :) you'll have a wonderful experience just like I did

I normally don't get pedicures, but I decided to treat myself. They got us in early in Brandon did…read morea fantastic job. Very professional and very well done. Nice relaxed setting.

I have been to the Maple Grove location and would note, that is a better location. Worth the drive…read more Before arriving, you are asked to fill out paperwork. I'm not sure why this location asked, because they didn't seem to follow anything I wrote. This was for my boyfriend's birthday and his name was not on the sign when we walked in, despite me listing that in the paperwork. In the past for my birthday, I have also gotten a card. But nothing here. My boyfriend also didn't want his feet touched and that was also listed in the paperwork. Unfortunately that was not followed. We were brought to our locker rooms and they were clean, had our names and chocolates in the lockers. Very nice touch! Our robe sizes and slides were also in our lockers. There is a large shower, 2 bathroom stalls and vanity with make up lighting. We then walked to the lobby area. This was where we started to have thoughts. Employees were talking in full volume. Not very relaxing. They also kept coming in and out of the room, talking, stocking snacks constantly! Again not very relaxing. The water was nice with a lemon. My boyfriend went to get water for hot tea but the water was room temp. Not very comforting. The massages were nice. I had Ingrid and she was lovely! She did a great job and was soft in speaking during the massage. My boyfriend said his massage therapist was talking at normal volume and didn't find it as relaxing. Afterwards we said in the lobby area again. In my opinion, the fireplace at maple grove is more welcoming and comforting. This place had what looked like a diffuser and eventually it turned off and started beeping. Again not relaxing. The lobby area is also larger at the maple grove location. This location left me a bit perplexed as to why the reviews are better here than at the maple grove location....

Had an all around excellent experience for a pedicure at Woodhouse. I booked about a month in…read moreadvance for the Luxury Foot Retreat. Online was a little confusing, so I called and things were sorted immediately. The space is great! Very clean and relaxing. The staff is incredibly helpful. They escort you around and are very accommodating. You arrive 30 minutes before your appointment, change into a robe and slippers, and wait in the quiet room. Tea, water and cookies were provided. We also got a warm neck wrap. Our pedicures took place in the nail room. Only two chairs, so very private. The treatments we had were great and very relaxing! I had Kassidy and she was wonderful. I'd definitely return in the future.

kristin took the time to fix the awful mess i had gotten myself into with my hair. she is…read moreprofessional, fun, and talented!!

I can't actually remember the name of the lady who provide us with massages, but she was very…read morepolite and professional and competent at what she was doing and we would recommend this place to anyone in the area looking for massage services. The facility was clean, pretty easy to find in the town (though it helps that the town is so tiny) and they take reservations.

My sister and I spent a long weekend at Birdwing. Their site makes it sound like its for couples,…read morebut when we were there, it was all women. Meals are all very healthy, but surprisingly tasty and filling. We stayed in the barn. Room is nice with a spacious bathroom! No alarm clock, but has a tv. My favorite treatment was the Sothys deep cleansing facial, which was 90 minutes and very relaxing. Person performing facial was quite knowledgeable and personable. I also really enjoyed the cenic grounds, even in the winter! I would like to come back in the summer to go hiking. My only complaints were that yoga was not very relaxing because the fitness building was freezing, and I almost slipped right outside my door because of all the ice! Other than that, it was a relaxing way to spend a long weekend.

I am so please with the service, environment, and overall experience with Woodhouse Spa in Maple…read moreGrove. I can't recommend Callen enough as she was sweet, reassuring, and comfortable. I will be back and have already ordered one for my mom!

This is the second time I have been here and would say it feels very luxurious! From the moment I…read morewalked in, I felt like I was in a fancy spa! The decor is beautiful!! I am plus size (5'7 240lbs) and this place was plus size friendly. When you make the appointment, they ask for your robe size and shoe size. Those will be located in your locker when you get walked back. They will give you a warm towel to wash your hands as you walk and it feels lovely! The lockers are easy to use. There are two toilets and a shower. This area is fairly small, however I never ran into anyone. You can undress as much (or as little) as you want. I get rid of everything but my underwear. Then you will go to the holding area. It's a very beautiful and relaxing area. There is water (flat and sparking) and some small snacks. Your provider will come get you from that room. Both times I have been here, my providers (male and female) have been very polite, friendly and respectful. The massage was wonderful! I felt amazing afterwards!! When you are done, they bring you back to The holding area and you can stay there as long as you like. The only reason I took a star off is because I had received a birthday promotion email and this was not automatically taken off at the desk. I didn't notice until I got to my car. So make sure you show/tell them at check out!! Overall, this is a nice place and I would come back

I have to give a huge shout-out to Tiffany--she truly went above and beyond. As a mom, it's rare to…read morefind time to treat myself, and she completely understood that. She listened to my needs, made me feel comfortable, and delivered exactly what I was looking for. What a wonderful way to carve out a little "me time" during our family getaway at Madden's!

Manicure, pedicure and massage. IF your priority for a mani-pedi is the aesthetic environment then…read morethis is a solid five stars! The view cannot be beat; you look outward to the most gorgeous view of Gull Lake - stunning! However, if your priority is a quality service then skip the manicure for sure. My manicure did not last 4 hours before it started to chip. By 24 hours, I had only three fully intact nails with polish. The nail tech used Dazzle Dry, which peeled within hours. HOWEVER, I strongly suspect the peeling occurred because the nail tech did not have me wash my hands after applying oil. Also, my pedicure is going strong with the same Dazzle Dry color (no oil). I do not expect any nail polish could perform with oil being laid down as a foundation. Net, it began peeling immediately. I suspect the nail tech is new to the profession based on the oil error, haphazard filing and service length (my appt ran 30 mins long). On the positive side, she was absolutely lovely to converse with (5-star for friendliness!). In fact, she gave us many dining pointers that led to the best meal we had at Classic Grill. I was there for the experience, so I did not complain. BUT, my experience is worth sharing in case your priority is a great nail service; you will not find it at The Spa at Madden's (at least not with the 2024 nail tech). To add, I selected a topper for my toes, but the same nail tech ran out of time to apply it, so I was sent off without the desired topper, and my massage therapist provided an awkward public scolding for my service running long. Main/Pedi - Service = 0, Experience = 5, Total Score = 2. Deep tissue massage - I gave explicit instructions upfront for the massage therapist to spend the majority of the 90-minute service on my neck and back. She saved my back until the last 10-15 minutes. Also, the pressure was definitely not deep tissue. Service = 1, Experience = 3, Total Score = 2 As a visitor to Madden's Spa over 18 years I wanted to LOVE my "spa day", BUT it was an epic fail, especially given I paid nearly $600 for my services and a pedicure for my SO. Please do better next season, The Spa at Madden's. 2024 didn't live up to my past experiences and arguably wouldn't meet anyone's expectations. I want to return in 2025, but if there isn't a substantial improvement it will be my last visit to The Spa at Madden's. Thank you for listening to my feedback! I hope changes will be afoot for 2025. I really am a fan and want to see you succeed!

I really liked how easy it was to make an appointment here online, and there were plenty of staff…read moreavailable during the time slot I was looking for. I felt welcomed when I arrived and I was quickly taken back to the welcome area. My masseuse was Dallas, he was very friendly and made sure to ask all of the right questions beforehand. LOVED the heated beds, I almost fell asleep before the massage started. The only reason I'm giving 3 stars is that the massage ended pretty abruptly and was definitely not the full 60 minutes I paid for - maybe 50 minutes at best. Thanks!

Beware of their contract!!! Their practices seem very predatory and deceptive. My mother was…read moreconvinced to sign a contract for a "wellness package" that she didn't understand and didn't know they would keep charging her. They had no problem charging her for over 2 years without any activity on the account without even a single call or contact attempt to remind her she has massages she can use. When we tried to fix it and asked for details about how these "credits" could be used and how it could be cancelled, they only gave us half the information, causing her to be charged more. Apparently they want you to come in sick as well because when she was sick and called to cancel, she was not only charged the full price, she was charged a "premium" on top of that. It was so handy that they kept her credit card on hand so they could automatically apply these charges too! DO NOT go by anything told to you verbally. We were told to cancel by XYZ date to avoid another month. When she tried cancelling a full week prior to that, she was told she missed the 10 day window prior so she would be charged for 1 more month. Our experience was horrible and I do not recommend ANYONE sign a contract with them.