Very helpful, good selection, reasonable prices. One of my favorite locally owned shopsread more

Went to get my daughter's violin tuned and to purchase a tuner. Wonderful customer service super…read morehelpful. And he's been in business for a long time, every time I've needed something I've always been treated with kindness. Wonderful business and happy to support whenever we need violin strings, etc.

In my opinion they have a wide variety of instruments from beginner to professional. I think the…read morecustomer service is excellent. I thing the prices are fair. If you or your child is looking for a new instrument try giving Gottschalk Music Center a try.

If you are a music teacher or a musician I have a cautionary tale for you. Over 3 months ago, I…read moremade arrangements with Gottschalks Music in Modesto to have an instrument rental night for my students where they would come to my school and my kids could get instruments from them. Even got a phone call last week confirming that they would see me on Monday (8/15). Well, today at 3:45pm I received a phone call from Gottschalks telling me that they had to cancel my instrument rental night. I was taken aback! All i could muster was a, "Why?!?!" And then I was told by the employee that "I was told they we're not doing that and we have to cancel". When I asked why they would do that, after we had this planned and confirmed months ago, he said, "I didn't get a good reason why"... I was so livid. All I got was a "Sorry..." I told them that they really screwed me over and that it's their loss... Then they had the audacity to say, "Well if you still want information about rentals, I can send that to you." I responded with, "If you think I'll EVER do business with you again after the stunt you just pulled, you just be out of your mind!" Then he said, "Sorry..." and I hung up the call. I have never dealt with such a level of unprofessional incompetence in my life! Luckily, this story has a happy ending, and my faith in humanity has been restored. I reached out to Ingram and Brauns Musik Shoppe and told them about my situation. Not only can they host a rental night for me but, I don't have to go through the pain of trying to reschedule the whole event because they can even come this Monday on my original date. So, moral of the story: STEER CLEAR OF GOTTSCHALKS MUSIC! The most undependable, and flaky of all business. Shower Ingram & Brauns with all your affection and business!

This is the only place to do business. The owner & his family are people of high skill & even…read morehigher integrity.

Stopped in to get my first real guitar! The woman working was very helpful and pointed me to the…read moreguitar I looked at online. I played it and fell in love. They tuned it for me and made sure I had all the gear I needed. Really helpful. Thank you!

Erwin's is the best! We have a beautiful old Howard (Baldwin) upright with a number of issues. (I…read morewon't go into every single issue because they very helpfully went way "above and beyond" for us in (especially) one way they may not choose to repeat, but that worked out very well.) Setting that extraordinary part aside, the instrument was long overdue for a tuning and the keys needed extensive TLC. Thank you esp Trix and Jacob for all you both did for us! The piano has many years of life left in her, and even more so due to the fine quality of their work. They obviously pride themselves on outstanding customer service. And I will add the cost was entirely reasonable.

Dale completely rebuilt my 1906 Steinway O…read more Totally happy with the result: beautiful mechanism, sound and finish. I did a lot of searching around and Dale's definitely among the best!

Great experience getting our neglected 1962 Magnavox stereo console repaired! Luis was able to…read moregive us a general idea on price over the phone, we brought him the console, and he had it diagnosed in a week. Fortunately it came in under the "worst case scenario," but Luis did a lot of work to get it running for the price. The repairs took just over week and it was good to go! It was a long drive from the Bay but totally worth it and we are thrilled to be listening to our records now!

I brought my vintage Marantz 2265B to Stereo Advisor after purchasing it on Facebook Marketplace…read more The receiver had two known issues when I bought it: the left phono input channel did not work, and the FM tuner was nonfunctional. After researching repair shops that specialize in vintage audio equipment, Stereo Advisor seemed highly recommended, so I drove about two hours each way from Fresno to have the unit serviced. When I dropped the receiver off, I explained the issues in detail and specifically requested a full diagnostic and repair evaluation. I also clearly explained that I work night shift in an ICU and asked to be contacted by email or text only so I would not be woken up during the daytime between shifts. Despite providing both my email and phone number on the intake form, I still received phone calls during the middle of the day while sleeping. A few days later, I was told that several capacitors, relays, and power board components needed replacement, that the FM tuner required repair, and that additional diagnostic work would be needed on the RCA/phono section. I was quoted roughly $500-$600 total including the initial $100 deposit, which I approved. About two weeks later, I received another daytime phone call saying the receiver was ready for pickup. I drove back to Modesto, paid the remaining balance, and was told the receiver had been fully tested and was functioning correctly. Unfortunately, after finally setting up the system at home once my speakers and turntable arrived, I discovered that the exact same issues were still present. The left phono channel still did not work, and the FM tuner still did not function. That was extremely frustrating considering the amount of money spent and the amount of travel involved. While I was given a bag of replaced capacitors and components, the original problems I brought the receiver in for were not resolved. The most disappointing part of the experience was being told the unit had been tested and repaired when the two primary issues remained unchanged. Combined with the repeated disregard for my requested communication preferences, it left me with very little confidence in the overall service experience. Based on my experience, I personally would not return for future vintage audio repairs.

I had a custom family heirloom 14 karat gold ring made and their work was absolutely stunning and…read morefabulous thank you so much Terry and team, it came out immaculate just overwhelmed by the detail and their customer service is world class they're so kind and courteous to ensure that everything was the way we wanted it I highly recommend if you want custom jewelry made they also have a fantastic shop for things already available thank you so much I appreciate your work God bless

I hold this establishment in high regard. They skillfully repaired a rare jeweled iwatch that had…read morebeen previously restricted for me. Despite the band's modest value of less than $20, its emotional worth is priceless, and Tami took great care to preserve it for me. The team took meticulous care to ensure a flawless fit, reflecting their commitment to customer satisfaction. Their jewelry selection is truly exceptional, and I was impressed to discover their in-house jewelry design services. Following account opening, I procured a sterling silver chain link necklace, leveraging excellent credit terms, and I anticipate future transactions.

We brought our 3 y-o daughter here, by referral, to get her ears pierced. It's a clean mom and pop…read morejewelry spot. The wife came to prep my daughter's ears and have us choose a pair (they had the typical hypo-allergenic earrings nothing special). The husband did the piercing everyone had freshly sanitized hands, no gloves which I didn't mind. He came and pierced her ears and he was kind and gentle. My daughter didn't make a single sound! She was excited to have earrings and I gave her a little pep talk on what to expect. It was amazing and under $25 which blew my mind, $7 for piercing solution to keep clean for the healing process. Highly recommend!!!!

Recently my husband wanted to have my engagement/wedding ring reset in a new setting. Upon advice…read morefrom our daughter, we went to Universal Jewelers and we couldn't be more pleased with the entire experience! Not only is the finished ring beautiful, but the help and advice of Efrén, the owner, during the process was invaluable. I wouldn't hesitate to refer others to them for any jewelry needs!

The staff was so nice and accommodating! I had a ring rhodium plated, it took 1 day and they even…read morelet me pick up after closing because I got stuck at work late. I will definitely go back for any repairs or new jewelry

The people are So friendly, knowledgeable and professional. Will answer all your questions also and…read moretake time with you. A Wonderful experience. E. Daly