Well after sleeping with lumpy matress that I bought from another store for 20 years I over due for…read morenew matress LOL! so when I came in with my mom Ralph introduce himself show me and the mom twin matress I have back problems from work I need new matress that decrease my back problems LOL! Ralph show me imagining machine have me lay on matress machine apparently I sleep "hot' he show me all Red level mattress Ralph took my order next Day that yesterday I got matress gave matress protector two of them (BTW don't used bleach if you wash it) and pillow protector. so I am very happy Edwin the head installer professionally set up my matress on Monday afternoon in less than five minutes I recommend to this store to any neighbor who need of matress Huge shoutout to Ralph Edwin and rest of Sit & Sleep store in Downey CA

My husband and I went in to buy a mattress and Jesse the sales representative was very helpful and…read morepatient with us while we looked around for our mattress. Thank you Jesse!!

If you have a busy work schedule and time is of the essence, this is the place you want to give…read morebusiness to. In about 5 to 6 mins. I was able to get what I needed. Delivery free. Ask for Travis. This kid helped me out. Was very informative, great customer service and to the bottom line. He helped save me time and money. I highly recommend this store. Thanks again for the quick and professional service.

My Experience With Mattress Firm -- Buyer Beware…read more Let me tell you where this nightmare began. On May 23, 2026, I went to Mattress Firm in Lakewood, California, because I was ready to replace my 17-year-old mattress. I wanted a specific mattress and adjustable base. Initially, the salesman seemed almost uninterested. There was no aggressive sales pitch or pressure to buy the most expensive option. He let me look around and choose what I wanted. I was told delivery could potentially be within 24-48 hours. I decided to shop around first, but eventually contacted the salesman by phone, and he placed my order around May 25. That's when the experience changed. Based on his recommendation, I applied for a Mattress Firm credit card and was approved. I placed the order and was initially led to believe delivery would be within the 24-48-hour timeframe I had been told. Then, after applying for their credit card and placing the order, I was suddenly told I would have to wait until June 28. I was extremely frustrated. Had I been told upfront about a month-long wait, I could have made a different decision. Instead, it felt like I was given one set of expectations to make the purchase, only to have the rules change afterward. At that point, I had already applied for the credit card and placed the order, so I decided to wait. June 28 came and went. No mattress. No delivery. No meaningful communication. I contacted the store, but the employees were of very little help. They either didn't know what was happening, couldn't provide answers, or couldn't get basic information about an order they had sold me. At my assistant's recommendation, she contacted several other Mattress Firm locations. Amazingly, those stores provided more information than the store where I purchased the mattress. I was told the mattress had reportedly been out of stock for months, availability was hit-or-miss, and inventory was first-come, first-served. I was told Mattress Firm would contact me once it became available. Sure enough, on July 5, I was contacted and given a July 8 delivery date. Guess what happened? July 8 came and went, as did July 12. No mattress. No meaningful communication. This cycle continued several more times. Eventually, nearly two months after placing my order, the mattress was finally delivered. You would think that would be the end of the story. It wasn't. ONE DAY after receiving the mattress, I had to make a warranty claim. The retention bar at the base of the bed, which is supposed to keep the mattress from sliding forward, doesn't properly work. It continuously pops off. So now I'm dealing with another appointment for Mattress Firm to send someone out to inspect the problem. Another frustration: the people they sent out apparently had very limited English and didn't seem to understand why they were at my home or what they were supposed to inspect. At this point, I've had enough. I've spent more than two months trying to get someone at the management level to address these problems. I repeatedly tried to reach the district manager, but nobody could seem to get me in contact with him. Eventually, the district manager, Manny, finally returned my call. He apologized for being unavailable for the previous two weeks. I explained that he should consider himself fortunate that I happened to be in the middle of a meeting when he called, because after spending two months trying to reach him, hearing that he had simply been "out of the loop" for two weeks was incredibly frustrating. Two weeks? I've been trying to reach you for two months. That's not management. That's a complete failure of communication and accountability. What bothers me most isn't simply that the mattress was delayed. Things happen. Inventory problems happen. Deliveries get delayed. What I cannot accept is the constant lack of communication, conflicting information, excuses, and inability to take responsibility. Every time I needed an answer, I had to chase someone down. Every date I received came and went. Every person I spoke to seemed to know less than the person before them. And when I finally tried to escalate the situation, it took months to get someone in management to return my call. So, buyer beware. Maybe other people have had different experiences with Mattress Firm. But based on MY experience, this will be my first and only purchase from Mattress Firm. I have no confidence in the information I'm given and don't feel comfortable spending money with a company when I have to question whether what I'm being told is true. Imagine spending several thousand dollars on a mattress and adjustable base, waiting nearly two months to receive it, and then discovering the adjustable base doesn't properly work. The product may eventually show up. Customer service, communication, accountability, and management should show up too. Unfortunately, in my experience with Mattress Firm, those were the things consistently missing.

I'm matress shopping at this point and decided to stop at this location to get information on their…read moreproducts. Helena is the owner and gave me lots of information on her mattresses. They use the type of fiber that bounces back after it's been laid on. Memory Foam, Gel and Organic are the fibers they work with. U.S products are used, not China products which are cheap. They customize their mattresses. They can be made firm or soft, with mixed fiber. Half firm and half soft and could be made into any shape. They also can make it with foam only. Custom made matresses will cost a little but more but they are worth it. They can also be made with a foaming case. Lay-Away Plans are accepted here. Prices start at $950 and up. Organic starts at 2500. If you want a custom made matresses just for you, this would be the place.

I was swapping out the sheets and decided to take a look at the manufacturing label to see how long…read morewe've had this wonderful mattress. 2011!! We've been enjoying restful nights for nearly 15 years and the mattress still looks new. We purchased it when their office was near Koreatown, and purchased a second and third soon after. The latex pillows are also holding up well. It's something we have taken for granted for 15 years. Thank you thank you thank you!

my worthiest purchase !…read more I am a Buddhist who has been practicing meditation for 20 years. I know that hard mattresses are very good for the back and spine, so when I lived in Asian countries, I always used palm mattresses. When I moved to the United States in 2012, I tried to find palm mattresses on the Internet, but I didn't see any suitable ones, so I had to buy a hard mattress made of wood strips and foam from Vietnam. During the COVID period, I saw Palmpring mattresses on the Internet, but I didn't buy them because it was inconvenient to go out to the showroom to try them out. Yesterday I went to their factory and Camilla received me very warmly. As soon as I sat on the mattress, I immediately told Camilla that this is what I want. I didn't hesitate and bought the 8-inch Cambay Mattress. It was delivered to my home on the same day. I slept all night last night and was very happy. I think this is the most valuable purchase I have made in the past 20 years, and it is worth the money I spent. My feelings: 1. Only with comparison can you feel it. My back has a sense of relaxation after long-term fatigue. When I lie on the mattress, I feel that my back has never been relaxed before. It is a comfortable feeling after long-term fatigue. I meditate for a long time, and my back must be straight. I also sit for a long time to read books, so my waist and back are in a tight state for a long time. I didn't notice the long-term fatigue. Only when I lay on the new mattress, I realized that my back was cured. 2. Quality. Well-made, the feel of cotton is absolutely top-notch and comfortable. 3. Hardness. Compared with the two palm mats I used in Asia, I think Palmpring gives me a more comfortable hardness. The palm mat in Asia feels very hard to me, and I don't feel much elasticity when sitting on it. But Palmpring is different. Although I bought the hardest one, I still feel that it has good elasticity and is very comfortable when sitting on it. At the same time, its hardness is enough to support my body lying on it, and the mattress will not sink when I lie on it. In terms of hardness and elasticity, it is perfect! Finally, I tell you what I said to my friend: "Why didn't I buy it earlier? I should have bought it when I saw it during the covid period, so I would have enjoyed it for at least a few more years!" I strongly recommend friends who value back health to buy it. It is worth spending this money! sunny

From my experiences in the last year, I would say that Kingdom Enterprises is a family type…read morebusiness environment where the employees demonstrate pride in the work they do: 1. Friendly, professional sales department, available six days a week who know this business inside and out. They have even provided me with marketing materials at no extra charge. 2. An Accessible Sales Manager, who calls me back to answer questions, work with a customer with specific needs and in general educate me about the mattress manufacturing industry, improve my ability to increase business. 3. Reliable weekly truck shipments. These drivers also know this business. They make the toughest job in manufacturing industry look easy. 4. Wide range of product choices to hit all price points, comfort options. 5. Quality means you get what you expect every time. With a very low variance in the product from delivery to delivery, I order with confidence. The mattresses always look and feel just like the ones in my two showrooms.

I have been purchasing only Kingdom Enterprises mattresses for over ten years. I ordered a…read moreCalifornia King and a King, and both exceed my expectations. I am grateful to Kingdom Enterprises for assisting me in finding the appropriate mattress for my family. I also appreciate that the mattresses are manufactured at their facility in Los Angeles, California, with a team of dedicated, humble, and hardworking individuals who are committed to producing high-quality mattresses tailored to customer preferences. I am confident that you will not be disappointed, as their products are available at numerous stores across Southern California. I am assured that you will find yourself very satisfied with your purchase.

There are two things I truly miss when traveling. One is my wonderful bed! I still love the Samina…read morebeds as much, if not more, now than the very first night I slept on one decades ago!

I've probably driven by the Samina store a few thousand times as we live so close. Always wondered…read moreabout their beds and finally decided to go in to check it out. Was greeted by Claus and Denise who were super friendly and explained their bed system. As someone who suffers from lower back pain, I immediately felt relief once I laid down. Love how the Samina bed system allows air to circulate which helps keep your body cool while sleeping. I often find myself waking up in the middle of the night because of this. Claus reassured me that I would sleep more soundly and start to dream more once we start using the Samina bed. Opted out of the grounding pad but am happy we can always purchase it at a later time. Am happy we will soon be sleeping on a bed that doesn't contain chemicals and won't be a breeding ground for dust mites. Though this was a big purchase, I am hoping this will truly be the last bed we purchase.

Fantastic employees, (Vince was incredible helpful and…read moreoffered insightful advice). Highly recommend!

After visiting other bed retailers locally I was frustrated, One store salesperson kept changing…read morehis opinion of what I needed or what mattress was best for my wife and I. Not in a way that was helpful, I just felt he was more eager to sell me a bed than finding the right bed to for our needs. I did some research and found that Mattress Central sold Aireloom mattresses which I was eager to see and feel. VInce greeted us and showed us a variety of Aireloom mattresses, his comments were very helpful and never felt like he was pushing us to buy. We tried a few other brands and wound up agreeing with Vince, the Aireloom was a great fit for our needs. We purchased one on the spot. This was a pleasurable and welcome experience and I would send anyone I like to see them before buying a new mattress. Delivery was great. The team arrived on time and couldn't be any nicer or more helpful. Vince called me after to make sure we were satisfied. Who does that anymore? Totally happy.

This was two twin beds side by side to form a king size bed. More than 12 inch thick multiple…read moredensity foam gel mattresses. Two separate fully adjustable frames with vibration, under lights and several USB ports underneath. I saw the exhibit at an expo in Spanish Fork, Utah several months ago. My wife and I tried the bed just as a curiosity and couldn't believe how comfortable it was. We met the owner, I wish I could remember his name, he was a genuine great guy from Boston, Mass (I guessed just by his accent) He was friendly, very knowledgeable and a seasoned salesman. After some back and forth negotiating he offered me a deal I couldn't refuse. And I'm glad I didn't. This is the most comfortable bed I've ever slept in, firm but not hard, the layered gel foam contours to your body so no more back aches in the middle of the night. My wife and I can't wait to go to bed now, although for a different reason then when we we're newlyweds. The whole experience, from dealing directly with the owner of the company to getting it delivered and setup exactly on time to enjoying super comfortable sleeping, has been phenomenal. THANK YOU!

I wanted to buy a mattress without imagining how long it was going to take. After searching and…read morecomparing prices of mattresses in different stores, which by the way were all overpriced and not quite what I was looking for, I decided to look on yellow pages. I found a variety of business, however, when I called American Comfort I was amaze of the great customer Oscar provided, this great service and outgoing attitude made it easier for me to find the right mattress . Therefore, I will totally recommend this place to get any regular or custom design matt. I bought the one call foam encased with organic bamboo quilting, such a great and comfy matt; the best part is the price.