Very clean, chairs are nice. The selection is huge or diverse but it has the classics, Davidoff,…read morePadron & Fuente

The distinguished lady at the front had poor customer service when I was looking for a specific…read morearoma of tobacco. She was very short in her offerings and had a "you can take this or that" approach. She even laughed at me, or at least scoffed, as I asked what her closest option would be to my tobacco I brought in with me. I didn't feel welcome nor accommodated for my first ever visit in by her. My overall takeaway from her service and demeanor was "we don't have that, oh well". She didn't even offer for me to smell the offerings they DID have if I found something I might like instead I had to take it upon myself to open the jars and see if my visit could lead me to a purchase of something I enjoyed. I asked for a covering for the tip for my pipe and she was slightly more helpful but I had to ask and ask about how to apply it (once again, very short in her delivery and I'm a novice so would like to ask the professionals while I'm IN the store). And when I asked about a tamper tool she did briefly explain the difference in their 2 offerings but quickly put it back in their display jar and closed the lid. I felt like she was verbally and with her mannerisms kicking me out. Maybe she had a bad Christmas, so I wish her a much happier New Year. In STARK CONTRAST;however, the man with the kind tone, blue eyes, and long beard/hat was much more accommodating and helpful to where I was at on my journey as a beginner pipe user. I did appreciate his demeanor and explanation of accessories for my pipe. He also offered me a brochure on pipe smoking and was sympathetic to my niche tobacco search. So I did purchase some accessories from him for his helpful demeanor and kind customer service. Overall unsure if I would be back or recommend this location to others. Maybe it was an off day after Christmas ‍

Black Owned Cigar Shop!…read more Went in and grabbed a few sticks for my lady and I. Nice laid-back vibe. Seems to be a "Where everybody knows your name" type of place. Guys sitting, smoking watching the game. Staff friendly and helpful. BYOB and you're welcome to sit, smoke and chat with the fellas.

Friendly and knowledgeable staff. Always willing to assist and recommend. Takes time to listen and…read moreeducate

This place is great. I passed through on my way back home to Kerrville so I stopped off to work and…read morehave a smoke. They have a wonderful humidor with lots of options, the gentleman working there was super helpful and friendly. The space is clean and offers multiple seating options. I will definitely go back!

Awesome selection! Nice people. Cozy atmosphere. Clean. Good ventilation. Worth the trip.read more

Very chill staff and good selection! My new spot in round rock very convenient that it's by the…read morebars and open late hours!

You call this place no one ever answeres. I have tried 3 times different times .nothing it's like…read morea scam or bs of a place

Yea friendly staff. And puffco verified store. Good…read moreselection of glass. Clean store as well.

On March 23rd, I was on my way back from Austin to Dallas and kept debating whether I should stop…read moreby Happy Clouds. I ended deciding to stop by this location as it's the last location on the way back. I've been to one of the Austin locations before and I had a good, but minor odd experience hence one of my other reviews which the owner had contacted me about which I had really appreciated. The guy that was working was really nice, helpful, and chill! We had great banter and I was impressed how he handled the other customers. He helped me make good choices-I like what I got and so does my coworkers. Thanks!

Great place - safe and awesome owner and cool customers. Choice of products, tv toilets and drinksread more

Great selection, great service and great prices! Stopped by to purchase cigars to gift, and I want…read moreto say the owner? was humbling and very helpful

Amazing service from Simon he answered all my questions and gave great recommendations. Highly…read morerecommend will tell friends, and will return.

I dropped 200$ told I couldn't use the restroom quite curtly. I guess the customer service is…read moreoptional

Shoutout to Salad at Wizard Hat smoke shop! Not only do they have a wide selection of herbal…read moreaccessories but the customer service and value are top tier!! They were able to price match & in some cases, beat other store prices! Love love loveeee wizard hat!

It's a good shop for THCa hemp, typically 5+ varieties. $60 for 1/4 is decent and you can get two…read moredifferent strains. The service varies wildly depending on who's working. Typically there are way too many people working here but that's the time to go, midday. After that, you'll likely get the guy with a man bun and terrible tattoos. He couldn't give less of a shit about your business yet he's always there watching terrible movies. Dogs behind the counter walk with their tails between their legs, so at least he mistreats all living things equally. Still worth checking out.

Came to see the Willie Nelson THC drink. I bought the 10mg THC mini bottle before and enjoyed it…read more Been debating about buying the bigger bottle. The price is $50 for the 5mg or $65 for the 10mg. Still thinking about. The flavor is delicious. It's a lemon lime flavor. The high you get is pretty good. And you feel great the next morning. No hangover feeling or anything like that. It actually helped me sleep better. Just not quite ready to commit $50.00 as a sleep aid.

Total Wine is a chain liquor store, but has very competitive prices normally blowing their…read morecompetition out of the water. This is normally my favorite liquor store in the area due to outstanding customer service and prices. Customer service normally rocks, but today hard to find a team member on the floor. Several tasting stations open and offering a nice sampling of their liquor Saturday afternoons during the holidays is a great time to stop by and browse the aisles, sample some great stuff and get recommendations from the staff. Sometimes you can even sample the recommendations... It just depends on the item. If you've never been to total Wine, you need to check it out - not all the locations are the same, but Lakeline rocks