Great hotel!! The manager Becky is awesome. Hotel rooms are like brand new and the bar is nice…read more The bartender Killian knows how to pour a drink and was very personable. I needed some more towels and soap and the night auditor Jene was friendly and helpful. Best place to stay in Yuma!!

I stayed two nights for business and first night was fine. Second night I seen a bed bug and caught…read moreit and went to the desk but nobody was there so I went in the morning and sleeping was not easy. I couldn't get a manager until 5 but nobody called me so 7pm I called them only to be told I was wrong, i must have brought it myself and refused to make it right. If you know anything about bed bugs you can understand what I have to go through to prevent bringing them home. I filed a report and hope to alert people as much as I can so they dont end up with a horrible issue.

My husband and I were there for a wedding, as I can't imagine why else you'd be in Yuma...nothing…read morebut farmland really. The hotel was very basic had a small fridge and microwave in the room and 2 queen beds. One of friends just had 1 bed and then a lazy boy recliner sitting very awkwardly in the room. The breakfast was about as basic as can be...a waffle maker, 2 kinds of cereal and a couple of pastries. As well as some juices and coffee.

After 3 years of Holiday Inn dropping service, rude, careless and reducing housekeepers and…read morebreakfast standards I went to Best Western. What a blessing. Here it feels comfortable. I'm not feeling like an interruption. Burden. I enjoy room 229. Ever day full housekeeping. Very rare today from the Palazzo to anywhere. Breakfast daily with care. Biscuits and gravy daily and thick gravy, menu daily by the front desk. No hidden agenda. No bait n switch agenda. Today most hotels blame corporate office for the rules. Not here. This place is wonderful. No ghost policies. Every stay full service. Your welcomed, greeted, and asked about your stay daily. If you are busy, they see this and let you be on your way. Not ignored like at HIE. Pools are very nice. Quieter than the HIE off the off ramp into Sterling. Jake brakes all night at HIE, this hotel is faced properly facing and silent. Thick walls. Great water pressure. Soap chips. Towels nice and fluffy. Clean, just clean. Mopping everyday and smells like it.

So thankful for the Best Western Team here ! We are road tripping cross country and needed a place…read moreto stay with our dog and this place came in clutch ! Ryan at the front desk was amazing and went above and beyond to ensure we checked in seamlessly. We even left the lights on in the car and he called up to let us know. As soon as you check in there is coffee, water, juice, cookies and even some doggy treats. Breakfast was great and the lady who was there was so attentive and always refilling and ensuring everything was clean. I appreciate all the staff here and 10/10 recommend.

Husband is staying there for a work trip and woke up to bed bugs! He had bites all over and found a…read morebunch of babies on both beds!

To start with it's a remote area so there aren't a lot of choices and they know it. It's not that's…read moreit a bad place to stay, it's ok. Just ok, it serves a purpose. But the price should be about 30% lower to reflect it's true value.

In terms of golf experience and actual play - this course is Hands Down the best course I have ever…read moreplayed. I was lucky enough to play this course as a nonmember and it immediately became my favorite course ever. I am always worried about being disappointed when a course has been hyped a lot (See Cherry Hills, Arrowhead and most "top choice" courses in Colorado). Ballyneal surpassed all my expectations. Better than anything in Hawaii, California, Arizona, Washington, Oregon or Florida where I have played the "premier" tracks. Do yourself a favor, find an open play time, gather up your money and go play it. Fair warning: no carts and a long course. Best tip: get a turkey sandwich. It's $20 but worth every penny.

Quite the experience. Really cool experience. I would definitely recommend staying the night…read morethere and playing twice. Ask for Ben from south Carolina as your caddie. Excellent caddie skills and cool as hell. He knows the course really well.

Totally loved this place…read more Quaint old hotel, I won't call it "older" - I have no idea when it was built but I would guess earlier 1900's. Place is old and it shows but the dining room/living room and our room were all incredibly clean. Right in the heart of Holyoke, you can easily walk the block or two to any store/restaurant in town. Owning couple are friendly/sweet and served coffee and cinnamon rolls both very early mornings during our stay, wake up stumble down to the living/dining room and everything was ready/waiting at 5:30 AM. Hotel wireless was phenomenal - you can get 1Gb fiber anywhere within city limits! Edit: will stay here again!

We stayed for a week in the two bedroom apartment while my husband was working in Holyoke…read more The owner is wonderful and was willing to work with our odd changing schedule. The kitchen has fairly updated appliances. everything worked. The furniture was comfy and very conducive to a family of three for a week. We even had our own entrance which which is really nice if you are someone who has to make use of hotels often. This felt very much like renting a furnished apartment, which was much more comfortable than a typical hotel/motel. Another bonus, it is walking distance to the grocery store and several restaurants (which is not the case for the other motel/hotel in town).

Looking for peace, charm, and zero lobby small talk? This tiny mom-and-pop motel nails it. The…read moreproperty wraps around a festive courtyard bursting with gorgeous plants like it's giving every guest a leafy hug. I've stayed at "boutique" places in fancy places with far less personality--this one has it in spades. Check-In (Ghost-Hosted Excellence): Contactless and effortless. A text shows up with your door code, you punch it in, and boom--you're home. No lines, no bell, no "let me find the manager." Just vibes, and good vibes at that. The Courtyard: Absolutely delightful. It's a botanical party out there--color, texture, and a level of plant health that made my houseplants feel judged. Morning coffee here feels like a mini-vacation. Rooms: Quaint, cozy, and packed with character. Not cookie-cutter; more "hand-written note." Everything felt thoughtful, not generic. And when I say "hand-written note," that is exactly what we found. There was a hand-written note on the desk welcoming us and hoping we enjoyed our stay. I challenge you to find that anywhere else. Noise Level: Whisper-quiet. You can actually hear your own thoughts--and they sound relaxed for once. Service (By phone): No manned office, but responsive when needed. It's hospitality by ninja: You don't see them, yet everything works. Pros: * Gorgeous, festive courtyard * Tons of room character * Seamless contactless check-in (door code by text) * Peaceful and quiet Cons (if we're being picky): * If you need a big lobby scene, you'll have to bring your own lobby Bottom Line: A cute, peaceful gem with real personality. Perfect for introverts, plant lovers, and anyone who prefers birdsong to background bass. I'd gladly stay here again.

I cancelled a reservation at The Crest Motel in Sterling, CO, and they still took 50% of my total…read morecost. This wasn't last-minute--I gave them notice--but they kept half anyway. That's not a fee, that's theft. Especially in today's economy, this kind of policy is unacceptable. I could understand a small cancellation charge, maybe 10% for inconvenience. But half the price for no service at all? That's just greedy. Don't support businesses that take advantage of people. Spend your money somewhere honest.

Excellent service throughout experience. I made an error and reserved the previous night. Patrick…read morechecked us in and had this changed in moments. We got our rooms quickly. Breakfast and check out was great. Clean and well stocked. The front desk person greeted us and was making side tables were cleaned. The QR code for tipping is a great idea. We try to keep cash to show our appreciation, but this was convenient.

Wasn't thrilled with this location…read more There was n one at the desk when we arrived. When we finally rang the bell for assistance, the desk person looked annoyed at having to help us. We are IHG gold members. My profile says that I want an upper level room away from the elevator. We were assigned to the 2nd floor. Next to the elevator. The hotel was relatively empty. So no excuse for our room placement. The decor was a bit old and tired. The bathroom had 2 dispensers of shampoo. But no conditioner.