My family and I had a great time on big bear lake. Are cabin had an ole school cabin feel with all…read morethe amenities. We loved the game room and the spa tub outside. The cabin came with pots and pans for cooking utensils and even napkins. Also nice towels and soft comfy pillows and bed spreads, big nice beds for the girls they loved that they had their own room with big nice beds. There was a nice size tv for my husband as well to watch his morning news. We made breakfast and went out for lunch and dinner. The location was amazing right off the lake and right down the street from the village and all the nice restaurants and eateries. Most of all the staff we booked with was amazing so friendly, attentive and informative. Thank you all for the hospitality. We will be back again.

Nice remote check in. The cabin/room was as described and met expectations…read more Good value for what we got. I stayed with my son for a night before we went into the woods and camped for four days.

Great insurance office. With how complicated and difficult it can be to get insurance coverage in…read moreCalifornia for mountain homes, Russ Humphreys & Associates makes it easy to get a great policy. Russ and Debbie are very helpful, knowledgeable and professional. 5 Stars!

Travelers didn't renew my Big Bear home insurance and my old agent ghosted me. Emailed Tracy and in…read moreno time had a solution. It's tough out there so get a pro to help navigate this crappy insurance market.

I highly recommend Big Bear Team Realty! It was an absolute pleasure working with Joe and Ana, who…read morewere both friendly, professional, helpful and acted with the highest integrity. I sold two properties with them. Joe is an excellent negotiator, and gave me frequent updates and helpful advice. Very highly recommended!

Joe and Ana have been awesome! I just finished my third transaction with them. Joe is very…read moreknowledgeable with everything that is going on in Big Bear. Ana is always on top of the transaction to get things done quickly! I highly recommend them if you're looking for a place in Big Bear!

Extremely rude tellers. 10/10 would not recommend. Disappointing that they do not take more pride…read morein serving their community.

Bank won't take cash for quarters if you don't have an account with them. Don't waste your time…read morewith this branch if you aren't already an account holder. Won't help travelers out.

A family member who is a realtor in another state referred us to Karen after doing some research…read moreand talking at length with her. We are so thankful for the referral and cannot say enough positive things about Karen and her assistant Lacey. Their CMA was very thorough and the value-added staging they did for our mountain home looked amazing! Bright, cheerful and inviting. They explained each step very clearly and provided frequent communication so we always knew what was occurring. Every aspect of paperwork was smooth and easy. Within days of listing, we had multiple, over asking price, all cash offers! Our property was under contract in less than one week! We highly recommend Karen as a real estate agent!

Karen, and her team, was fantastic to work with. There are a few specific traits that help Karen…read morestand out from the competition: 1) Local Knowledge and Feel for the Market - with our home characteristics in mind, Karen helped us dial in our search in quick order 2) Straight Forward and Not "salesy" - Karen always put our interests first, did not push and gave us the facts. Could not ask for anything more. 3) Extremely Attentive and Responsive - real estate transactions come down to communication (with buyer / seller, escrow, bank), nothing slips through the cracks. 4) Ability to anticipate and plan around challenges - no drama, just solutions. We would happily recommend Karen to any potential buyer in the Big Bear Market.

As buyers, We loved dealing w Big bear escrow in the beginning of our transaction. Very friendly…read more We chose to pay off all of our credit cards and a car thru escrow funds. We closed on 11/7 We continued checking our credit card accounts almost daily to find out if the funds were sent and paid. NOTHING! We called Big bear escrow 3 different times and each time they told us the payments were sent on 11/15 and due to thanksgiving and weekends that it usually takes awhile. Be patient...We finally called again on 12/3 and Laura Iverson told us there had been a big mistake on their end and they would pay us the late fees we had to incur on all of our credit cards. WE always pay our CC's on time. Due to this unprofessional business we HIGHLY recommend choosing a different escrow co. And avoiding Big bear escrow altogether. Needless to say it was a very stressful time for us when it should have been a very exciting time buying our new home.

Poor Communication! We are in escrow and about to close and have sent out our closing cost a week…read moreago and found out that we sent it to the physical address (which we have come to find out is the wrong address) and big bear only allows mail to PO Boxes. That was not specified on the escrow instructions (although when my husband was contacted by Barbara Velasquez she blamed it on me that I was informed, lies! She couldn't even return my call to verify the amount to close escrow). Also, we were scheduled to close Monday (yesterday) but they failed to send the final escrow docs to the seller. So not only is escrow extended by two days but now it is extended by an additional week! All because they failed to notify us of the correct mailing address, that should have been done since we do not reside up there. And they didn't even call us to find out the status of us sending funds even though they knew today was our closing date. So frustrated! So now our very large escrow check is floating somewhere with the USPS because it is being returned to our address. As if it isn't enough stress purchasing a property they have very poor communication and definitely show they are not on top of their stuff. Not good when you are dealing with peoples money and property. Needless to say any other properties we invest in; in Big Bear Lake we will absolutely make sure Big Bear Escrow Inc. is not the company we use.

Kind Cabineer has been managing my vacation rental in Lower Moonridge in Big Bear Lake since…read moreDecember 2023. It's been booked continuously from the start! I'm so glad I went with them instead of self-managing. Their super host status and many great reviews on Airbnb really raised the profile of my new listing. I'm completely blown away with how good they are at their job. Professional & organized & really great at handling the guests. I'm very detail oriented and so are they. They always make sure everything is repaired, and running smoothly. So good with communication. I went through extensive research to find a good management company for my beloved home that I spent 2 years meticulously remodeling. I have several friends in the area with vacation rentals who have tried bigger management companies and it's been a nightmare. Another friend self-manages and she's had 1/2 the amount of bookings as my property, and it's so much work for her. I'm an interior designer, and I really appreciate how thoughtful they are about the aesthetic of each of the cabins in their collection. Very tasteful! They had so many helpful recommendations to get my home rental ready, and were attentive and available from the start.

I followed Jessica and Sean and their cabins on Instagram. I was drawn to their design and social…read morecause. I reached out to them to manage my cabin in Big Bear. They re-imagined my cabin with a new design and décor to appeal to those who seek a peaceful nature loving retreat. Starting with a mood board, sourcing unique furniture, linens, décor and plants they personally added their own finishing touches to make it a perfect addition to their Kind Carbineer Cabin collection. During the re-design phase of the cabin, Jessica and Sean visited multiple times to check in and work alongside us during this process. They also took the time to shop and curate décor at antique markets and vintage shops to give the cabin that extra touch. When it came to getting the cabin ready, Sean was there with all the tools and 2 hands to help out! Setting up the supply shed with all the linens, kitchen ware, guest toiletries, paper goods, etc. etc. was a breeze because of his experienced team. Jessica and Sean staged the cabin and took photos of the cabin for the Airbnb listing. The cabin was ready and bookable November 2021 and we were instantly fully booked for the holidays. Jessica and Sean went the extra mile in adding a real Christmas tree and holiday décor to the cabin - guests were so excited! Guests continue to review my cabin as a 5 star stay, and rave about the specially curated cabin décor and outstanding communication and hospitality from Jessica and Sean. Kind Cabineer has firsthand expertise in the Big Bear market and years of experience in revenue management to determine the best price for me as owner to maximize my profits. Their Super-host status and consistent 5 star reviews for my cabin has allowed me to feel reassured and trust that they will deliver and exceed guests expectations. Kind Cabineer offers full service property management ranging from reliable and consistent cleaning crews, expert handymen, re-stocking supplies, to accurate monthly billing and timely invoicing. We are so delighted with their design and creativity we have hired them for interior design for our next endeavor in Coachella Valley. Jessica and Sean have made the property management partnership easy and enjoyable, and I am proud to have my cabin be a part of their Kind Cabineer collection!