We contacted them for an estimate for chimney repairs. They did have someone come the same day to…read morelook at what we needed. The gentleman did say it may take up to a week to get back to us with an estimate. 10 days later we had not heard from them so my husband contacted him & he admitted that he had completely forgot about our estimate, apologized & said he would have an estimate to us that afternoon. That didn't happen & several days later we still had not heard back from him. I emailed a letter to the company explaining the situation & did not get a response to that either. We took our business elsewhere. If they didn't want to do the job, they should have been professional; not to mention courteous enough to let us know.

Kyle and crew have taken super good care of me over the course of many years and a couple of roof…read morereplacements from hail storms. These guys go above and beyond just ripping off shingles and putting on a new layer. He found a guy to help me out with painting some trim and work on the windows and mailbox. Most recently, he was quick to get on the job and work with my insurance claim. I was out of town while the work was completed and received numerous updates without ever having to worry if it was being completed to high specs. I cannot say enough great things about them. Let them prove how great they are and give them an opportunity.

I simply needed to pause for a minute to gloat on Plains Roofing. Dustin Carpenter and his group…read morewent well beyond to ensure we were fulfilled. He even helped me manage my insurance agency. His group finished the activity in two days! Dustin kept me refreshed all through the entire procedure, and he was so natural to work with. In light of all the ongoing Hail and Wind Damage, I exceptionally suggest getting a second assessment from Plains Roofing. You won't be disappointed!

Great company to work with! Very prompt response to phone calls. Very reasonable quote that they…read morehonor. The roofing crew cleaned up extremely well before leaving the job site! I'll call them first next time! They have been in business in Lubbock for many years and I know why! Lelan Pack, Lubbock, TX

This review is specific to Fernando, the drain technician, and doesn't reflect my overall feelings…read moreabout Duncan. I called because the washing machine draining caused a backup in a tub and toilet. Fernando came out, ran a snake, told my wife the septic was backed up, called a friend, told my wife the septic was fine (just keep adding Rid-x), ran the snake from the roof vents, replaced the flange on the toilet and reset it, and left a $589 ticket that says, "Everything is Good". Not even two full days later, the same drains were backing up when the washing machine tried to drain. Fernando didn't even make it to the house before calling to say he told my wife it was a septic problem. Yeah buddy, but you also said it wasn't a septic problem and put in writing that, "Everything is Good", so how am I supposed to know what is really going on? Fernando then told my mother-in-law that he needed to talk to me, but didn't call me directly. He left a ticket with a charge of $180, but said he wasn't going to collect - The office confirmed this was a callback situation when I talked to them, so him writing a ticket was highly unprofessional. Everything about my interaction with Fernando was less than professional, which is really disappointing because I have great experiences when Duncan send out HVAC technicians.

Dennis and the guys are great! Gave me a good price for superior equipment and took care of…read moreswitching out the entire HVAC system in a prompt manner! Would recommend to all my family and friends without hesitation!!

Sterling and West Texas Commercial Roofing, LLC literally SAVED the sale of our previous home!…read moreRight before it was time to close, we found out the buyers' lender would not approve their mortgage for the purchase without the roof being repaired, despite the inspection not mentioning any issues to give us a heads up. Sterling understood our need to get the roof fixed quickly to save the purchase agreement and not only did he make sure the roof was completely fixed faster than any other company could even find time to START the project, he also made sure that none of our other contractors at the house cut corners on unrelated projects, that the roof was repaired efficiently with the best quality, and he did it for less than his competitors' quotes! The title company was so impressed with Sterling's professionalism and efforts, our closing agent ripped up the cards she had for other roofing companies on the spot in favor of only using West Texas Commercial Roofing, LLC in the future! We will also only be using and recommending them as well! Thank you, Sterling!

Kody Grisamer, at West Texas Commercial Roofing (806-412-8224) is the only phone call to make when…read moreyou have roof damage!!!! THE local company to go with! After the recent hail storm and the urgency of needing to get the process rolling quickly, yet dreading going through the process, Kody changed our preconceived ideas of roofing companies. It was easy, yes I said easy! Call up Kody, he was easily accessible at any time, eased our minds through the entire journey and we felt that he was looking out for us . No detail was skirted over and all our questions were patiently answered by Kody. I highly recommend them.

I highly recommend this company. Personnel have been friendly, knowledgeable and competent…read more Warranty has been honored, and installers have always thoroughly cleaned up. I especially appreciated Jeff Jones for refunding overestimated cost. I would never have known of this or expected the check, but this speaks volumes to the company's integrity and commitment to customer care. All the stars!!!

Prompt. Professional. Honest. The gold standard for roofing, siding and windows in West Texas. Gave…read moreme an honest assessment of my roof after a storm. Many of my clients have utilized them for roofs, windows and siding and had wonderful experiences.

Corey with Trifecta has done multiple roofs for us over the past several years and has done a…read morefantastic job. Four roofs to be exact, and each time, the same crew of guys. Always on time and a great job of cleaning up when they were finished. We started with just a roof, then we did some gutters, and he got us some flooring installed also! We couldn't be happier with the service and workmanship. He is now our go-to guy to get things done on our house and our rentals.

We had a very difficult project dating back to to the 2018 hail storm. Our home had roof damage, a…read moredeck that had to be removed, water damaged sheetrock, fascia painting, gutters and construction of another deck. We contacted all the "Big" guys in town and was basically told they only wanted the roof and weren't really interested in the other aspects of our project. Then I contacted Corey with Trifecta Roofing and Construction it was like night and day. He gave me some solutions others never mentioned and said he could handle the entire project. I gave him the job and he took care of everything and couldn't be happier with the quality of the work and the service. The personal attention we recieved from the owner Corey on daily basis through out the entire job was amazing! We highly recommend you give these guys a shot, I bet you will extremely happy.

ABF put a new roof on my house 5 years ago. Until we had the recent heavy rains there hadn't been a…read moreleak. I have a flat roof and they are notorious for leakage. I had been diligent to keep leaves off the roof so they wouldn't clog the drains, but the company that had been cleaning the roof stopped working for me. After they left, we had a surge in rainstorms, flooding the roof. I was unable to find anyone to get up on the roof to clean the leaves off so the drains became stopped up with leaves. Unable to drain, the water was unable to run off. creating a lake on top of my house. When I contacted ABF about it, they sent two men to check the blockage. They opened the drains and the water gushed out of the drains to empty the water off the roof. They discovered a small area up the wall and repaired it. The hole was at least a foot higher than the roof floor. I was appreciative that the men came out so quickly to handle the problem, and that they handled it while they were here. The men were polite and professional. They knew what they were doing and did it quickly. ABF has my business for sure!

ABF replaced my roof in Roswell, NM following a hail storm. They complete the work in a day and…read morehalf. That include house, garage and out building. The workmanship is great, and customer service was excellent. I would recommend them with out hesitation. ABF is an outstanding company.

Ive been using American Roofing for over 25 years. They always do a first class job in a speedy ,…read morecost friendly , professional way They stand behind their work and they hire only the best. Thanks Dale for always taking care of us and never letting us down