I'll bet she's full up because anyone would be extremely lucky to have Dr. Heredia as their doctor…read more She is thorough, patient, extremely knowledgeable about such a broad range of health issues, and takes her time with you. She is capable of winning the respect of difficult little kids who might not otherwise comply. She understands a broad range of family health issues and is able to quickly refer to other family members' health needs and how that might affect the given patient at the time. If everyone had a doctor like this I don't think America would be in the health crisis it is right now.

Today I went with an appointment for My Little girl age 11 to See Dr. Dacker Given to me …read more and It was a Terrible experience with the front desk.. the Receptionist was Rude and didn't want to allow us to be seen. and said I wasnt in their system When finally a Nice front office lady named Judy was able to find Me In their system reflecting My appointment with My Insurance, Also Nice enough To apologize for The Disrespectful words she said To make me feel bad. That's Fine If They Pick who needs to be seen and she doesn't Like. But to Treat people disrespectfully is sad.. In front of children. I believe she could of handled her customer service Skills Much Better. Instead of Insulting and Raising her Voice at patients. Not a very Nice Office.. I would Never wish to see her do that to any Body !

I've been going to Westgate Family Medicine my entire life, and my family before me has been going…read morethere for quite some time too. Family oriented, genuine care for patients, best staff you could ask for. Barb DeCarlo is also the best! I see her every few months for my medicine and she is incredible at her job. She is very easy to talk to and work with, especially now that upcoming events in my life will make it difficult for me to come back in three months for my medicine checkup. She makes a plan and she makes it work so it is easy on patients. I'm very very impressed.

It's the last day of my trip.... I really didn't want to do anything healthcare on vacation, and…read moreyet here I ended up needing help ... urgent care. Referred by family members who work in healthcare, and after some insurance hurdles (our coverage is goofy!) , I was seen rather quickly, from triage to treatment room, I didn't have to wait long! When the physician assistant came in and assessed me, she felt confident I was going through an asthma flare up (I got a letter for the airline we're traveling with!) . I got a nebulizer treatment, which felt like a spa ;-) feeling so so much better!

Do not come here unless you want slow service in the front and want to wait a hour to get…read moreassistance. The lady who walked us back was nice but other than that i would think that this business is an absolute joke. There is absolutely nothing express about this business. I am never coming back.

I've been seeing Steve for years. He's very flexible, caring, & down to earth. Also the front desk…read moreis great too! Especially Tara. She's so welcoming & funny. Would totally recommend

10 Stars! I had an appointment and they had me as a new patient so I had to fill out all the…read morepaperwork. The lady at the front desk was very nice and extremely helpful. Before I could even sit down to fill out the paperwork they were bringing me back to an exam room. So I waited like, zero minutes! The nurse doing the vitals was very friendly and very fun to work with. She took all the stress out of the appointment. Dr. Steve was awesome! Very calming, and listened to my issues. Dr. Steve and I talked about my problem and generated a solution, more like we were a team working together. I liked that. And they have the My Chart App. that was awesome because the flu shots that I've gotten an Walgreens were automatically loaded into the app. That's pretty cool. I was out of the office probably in less than a half an hour. This will sound weird, but I can't wait to get sick again to go back. They gave me better service that I've gotten in some five star restaurants.

Excellent on every level- Professional, knowledgeable efficient - Always ready to take good care…read moreof their patients.

I had gone here my entire life until I permanently relocated to Evanston. They're now part of…read moreNorthwestern Medicine, which is also the parent company of my current doc. I'm visiting my family for an extended period of time in St. Charles. I have an ear infection and went on antibiotics last Friday (that were prescribed not by my primary care doc in Evanston, but by a doc in the Glenview NM office who was able to do a telemedicine visit with me since she was the only doc available on short notice). Fast forward 6 days -- I still have lingering ear issues, and I really want to see someone in person to make sure there's not another underlying issue, and I wanted to have my ears cleaned out because my PCP told me I needed to have that done the last time I saw her, and I was lazy and never did so. I figured that might be part of why I'm not getting better. Despite that they have all my medical records because they're part of Northwestern Medicine, and that I went to FVFP for the first 26 years of my life, they won't see me because I'm not a current patient at their specific office and since I'm not planning to switch to them permanently. My entire family still goes there. The doctor I was trying to see delivered me 33 years ago. I'm in the suburbs and can't drive 2 hours to go see my PCP in Evanston right now, especially with the protests going on that make it really hard to get out there. They told me to go to immediate care instead, despite me saying I really don't want to go to a walk-in clinic in the midst of a pandemic. So, I'm now my only option is to schedule an appointment with my PCP when I'm back in Evanston. Hopefully whatever infection is still lingering doesn't become a major issue before then. Also, it was impossible to get ahold of the doc's office. If you call their main number it reroutes to NM's central answering service. The two women I spoke to there were perfectly nice and understanding, but it's not possible to call FVFP directly. And the nurse from FVFP who called me back was quite rude as I tried to explain the situation and why I couldn't go to my primary care doctor.

Here's the short version: If you care for your own well being or especially the health of a loved…read moreone and are lucky to live within reasonable distance to Geneva Family Practice, you will find no more capable hands. Dr. Rivers is as fine as physicians come. He works in perfect synergy with his own outstanding staff. I have unfair and obscenely high standards for medical professionals. I will only endorse those I hold in great esteem. The longer story of how I came to find such admiration and respect for this family practice can be read in detail below. My father had a brush with death so close that the ICU attending told him "sir, if 0 is the least serious case we see in this unit which handles the most severe cases, and 10 is the worst, you are an 11." That's an exact quote. Here are the details of his pre hospital visit thru discharge. Dr Rivers office and staff played a crucial role in his being alive. For that they have earned my eternal gratitude The infection likely entered his bloodstream around the time of his office visit yet hadn't proliferated systemically sufficient for detection by medical professionals via his symptoms and vitals. Sepsis is pernicious, elusive, cunning and dreadfully fatal. It must be said that Geneva URGED him to go to the ER out of an abundance of caution yet he outright refused (especially considering the national IV bag shortage). His symptoms initially emerged Saturday 11/09/24 in the evening, he had an at home IV administered Sunday, went for the first available appointment Monday 11/11/24 and Tuesday at 5:30 AM I called the ambulance as I happened to see him go into septic shock (I stayed in his room out of caution concerned by worsening symptoms following the first antibiotic dose). Dean, from Dr. Rivers office, stayed available through the weekend (when the clinic was CLOSED and he was OFF THE CLOCK) while my father was in the ICU with septic shock to hassle the lab to forward the sensitivities of the culture that was taken while he was at their office the day before his hospitalization. NOTE: The PA gave him the PRECISE antibiotic MOST sensitive to the strain of bacteria he was infected with based on the urinalysis culture. It's likely the sepsis would have killed him that evening without that first dose of Cipro. The PA (I'm so sorry I forgot your name) that saw him gave him the exact dosage recommended by his attending hospital physician on his discharge. Basically, complete the course Geneva set. I'm seldom impressed by physicians. There are so many cases of both experienced and inexperienced doctors who are stubborn in their ways and who do not keep current with the latest publications on novel approaches to familiar or unfamiliar maladies. Dr Robert Rivers mind is sharp and his faculties keen. I imagine he's seen so much over his lifetime as a board certified general practitioner and surgeon. Dr. Robert Rivers wears a humble guise for a man possessing such adept powers of observation. He is comprehensive in his examination which is a largely abandoned practice in our modern era. Another of his gifts is the breadth of his knowledge combined with an open and agile mind. He listened intently while I blabbered on about my father's unique history. He listened to a suggestion I offered based on a case study that pertained to a new condition my father has following his hospital discharge. Dr Rivers was familiar with the underlying condition and knew of a similar case that went untreated and resulted in a fatality. He gently probed my father for more information then patiently went over his medical history landing on each area of crucial concern with an effortlessness that can arise only from experience. He then ordered the necessary diagnostic testing that would ensure insurance covered the therapeutic approach we discussed exploring. After blood work was collected he administered a first dose to commence this course of action. His staff is simply amazing, Lindsey at the front desk, Dean, the PA (who helped save his life)...I thank you all!

Great small practice. You feel like family and they are professional. Honest and take their time…read morewith you.

Regarding Dr Shailee Shah, immuno neurologist at CDH. This…read moredoctor destroyed my family and left my husband with permanent brain damage, so that he no longer has the 22+ year specialty career he worked tirelessly to build. AVOID Dr. Shailee Shah at Northwestern AT ALL COSTS. Dr. Shah showed zero ability to think beyond a basic checklist or connect clinical data points. I had to order and pay for critical out-of-state labs and tests (money we don't have) to identify the root cause of my husband's illness. She dismissed my questions arrogantly, insulted my concerns when I pushed her to reconsider, and repeatedly refused the specific test that ultimately revealed the source of his condition. She also refused to provide a simple financial hardship letter required by Mayo Clinic, blocking us from seeking better care despite knowing our dire situation. Dr. Shah was fully informed of our financial crisis, our family at risk of losing our home due to my husband's sudden illness. She misdiagnosed him, under-treated him, and when she learned we were consulting legal counsel, she abruptly pulled his treatment in an apparent attempt to force him back under her care and cover her negligence. Her ego drove every decision. Her incompetence clouded every solution. Northwestern's system enabled this. The neurology department manager, Caitlyn, confirmed that patient care takes a back seat: doctors have total control ("It's their license, their say"), even without objective evidence that treatment is unnecessary. Being trapped in the Northwestern network allowed Dr. Shah's errors to persist across multiple providers. Over 8 hospital stays and 10 months, the aligned neurologists doubled down on her misdiagnosis. My husband deteriorated into catatonia, seizures, and coma. Only a targeted infusion finally woke him. If I had followed their collective advice, he would likely be dead or far more damage than he is, caused under Dr. Shah and Dr. Santwani's care. This was preventable incompetence compounded by institutional protection of negligent doctors. Spare yourself and your loved ones: DO NOT TRUST Dr. Shah with care. Your quality of life depends on it.

4 hours in a fucking waiting room on Thursday nights. Watched multiple people go in who got here…read moreAFTER my wife . My wife's leg is completely numb and in pain and these people just say just be patient . Pathetic !!!!

Was a very through doctor, didn't rush, had been a patient of hers for over 20 yrs…read more Miss her, hope she is enjoying her well deserved retirement. Marlene and Bill Drozdik

She must have written that 5 star review herself, check out her "Healthgrades" reviews, 33% are one…read morestar. I totally agree. One star is what she deserves.

LOVE HER!!! I have told so many people to start using her as their MD. Most of the people I work…read morewith have switched to her and her practice. she is easy to talk to and such a delight to have as a doctor. She takes the time to remember small things about her patients and makes you feel like you are old friends.

Dr. Carroll is an incredible OB/Gyne. You would be hard pressed to find a better doctor in this…read morearea. If you go to the office and he is not there-remember he is not ignoring you, but someone else needs him at that moment and he is only one person. When you need time, he will spend it with you.

Dr Carroll is thorough, listens and explains everything. He is caring and compassionate. I highly…read morerecommend him.