We have never had a vehicle that the headliner started to fall down, but that's what happened to…read morethis one. We asked our mechanic if they had any place they recommended to fix it, and this is where they sent us. I looked for them on Yelp, but they were not listed. So we called them and ended up talking to Cindy (the owner) on the phone. I set up an appointment and at that time took the vehicle in for her to appraise. Let me say that I was really impressed with her. We also met her husband, and he was just as likable as her. They examined the vehicle and gave us an estimate to repair it. The estimate seemed reasonable, and we agreed to have them do the repairs. We took the vehicle in on the agreed date and thought we would be picking it up the next day. However, Cindy's husband's parents both ended up in the hospital and that delayed the time schedule. That was completely unforeseen but understandable. They called us after a couple of days and said the vehicle was completed and ready to pick up. We were able to get there a little before closing to pick it up. We examined the work and thought they did a really good job. We paid for it and headed out into rush hour traffic. After being stuck in traffic for a little less than an hour, I noticed a crack starting in the windshield. I watched it grow from under the registration sticker and start to work across the windshield. The crack had to have been caused by the repair as they had to have removed and reattached all the plastic pieces around the windshield. It was too late to try to get back to get back to them before closing, so I decided to take pictures and text the info to Cindy. Cindy got back to us the next day and said she would look into it and call us back. When she called back, she said her husband did not remember seeing any crack in the windshield. At this point, things could have gone really wrong. I started calling around for a windshield replacement and found the national chains to be very expensive. Then I started looking at local businesses and found someone who could do the repair for less than half the national chains and also would warranty their work. We sent that estimate to Cindy, but by that time she had found a friend who would do the repairs for about 2/3 the cost of the place we found. We told her we wanted to stay with the place we found, and she said she would pay what her friend would charge to replace it. We agreed to that. When you think about it, they could have said that they didn't cause the crack. There would not have been much we could do about that. But Cindy proved that she was a great business person by taking responsibility, and confirmed that she is a class act. Will I return? Let me just say that we really liked her and her husband a lot. They are the kind of people you want as your friends. I highly recommend them for any of your automotive interior issues. We think so much of them that we are also going to use them to recover a couple of our living room chairs!

Very disappointed in this place. After I got my seats reupholstered, I contacted them letting them…read moreknow it was not a smooth finish and they said with the heat it would adjust...that never happened. A little over one year later, this is how my seat looks. They never answer my calls or return my calls. What a waste of money.

Chuck's did an amazing job installing 2 full seat covers for my Lexus SUV. Their price was the…read morebest around and they did the work in the same day! Dropped it off at 8am and picked it up at 4pm. Amazing!

So my headliner in my 2013 Range Rover Evoque came unglued. We got an estimate from a body shop…read morenear us that was outrageous. Chucks quoted us a fair price, got it in the next day and it was done two days later for get this, a LOWER price than quoted. They also kept it several days extra because I couldn't arrange to pick it up. We will use this business again for sure. They have tons of Yeti products as well:)

Took hunting high rack seat to be recovered. Totally rebuilt the bench seat and looks better than…read morethe orginal! I will return if I need anything upholstered.

Way too expensive. I paid half of his price to another company about a mile away. Nice enough…read moreguy, so he got a star for that

I had Milburn re-stuff my 2 leather sofas. They returned them like new. Excellent workmanship and…read morefriendly staff.

Milburn upholstery does a fabulous job. He's done many many projects for us from recovering old…read moreschool La-Z-Boy to fluffing up seat cushions from foam to feather and he's just done a lot of really great work. I would definitely refer him and you'd be crazy not to use them.

Excellent work! The owner is very experienced and produces an amazing product! You won't regret…read moreusing this company for any reupholstery needs. We had our salon sofa and ottoman reupholstered by Alamo and the final product turned Amazing!

We were looking to get some old furniture reupholstered and I decided to reach out to this company…read moreon Yelp. I spoke with Manuel who was always very responsive in a timely manner. He was able to quickly and easily give me a quote just based off the photos I showed him, which by the way was VERY reasonable. We live 30 minutes away, they sent two very nice men to come and pick up the chairs and the new fabric. Just under two months later, they came back out to our house to deliver the newly upholstered chairs. The entire process from start to finish was seamless, everyone we spoke to and worked with was friendly, professional and prompt. The quality of the work is outstanding, we are so happy! We will definitely use their services again in the future.

Discovered some small damage of my interior door trim after purchasing a preowned Porsche that has…read morebeen bothering me. Started my quest to find a reputable trim repair shop without spending an arm and a leg (especially with high-end vehicles). Was referred to Encore Trim by one of my Wheel Repair personnel and it was an amazing find/recommendation. The owner of Encore, Shawn had been in the business for over 43 years, works for multiple luxury dealerships in town including BMW, MBZ, Audi, Porsche, and Lexus and is an expert in his field. Very approachable and friendly! He was able to squeeze me in on a tight schedule right after New Years and did an fabulous job repairing it in less than 3 hours! Will definitely come back to him for any interior leather/vinyl trim repairs for me business. Highly recommended for any luxury vehicles that needs interior work. Keep up the good work Shawn and Encore Trim!

Called for some information and pricing and spoke to the owner himself. Very knowledgeable guy and…read morehe spent 15 minutes with me on the phone giving me his professional recommendations. I really appreciated him and the time he took to be of assistance. Thank you!!!

Let's see where to begin They showed up when they said they…read morewere gonna show up They gave a reasonable estimate They weren't in the business of trying to sell me some fabric They were pleasant AND THEY DID A BEAUTIFUL JOB

Working with Benjamin was easy and straight forward. He was quick to respond to me. He was…read moreaccommodating to my timeline and he was very reasonably priced. He let me guide the conversation and while he showed me his fabric selections he was open to me selecting and supplying my own fabric elsewhere. I was very pleased with the outcome of my sofa and loveseat (shown) reupholstery. I'd definitely (highly) recommend Benjamin @ Custom Trend Upholstery. It's who I'll call immediately for my next reupholstery need.

Had Dealer Source install leather Katzkin seat covers for my 2022 Tacoma. They did a fantastic…read morejob! I would not hesitate to use them again. Most professional folks I have had the pleasure of dealing with in a long time.

The dealership I bought my truck from uses this place for leather install. They did a pretty good…read morejob. There are some spots that could be flatter/tighter in my back seat, but that's being picky. In my opinion, it doesn't look aftermarket to me.