Came here to get my fiancé's ring resized. It took about a week, and when we picked it up it…read moreunfortunately still didn't fit despite having it sized. They took the ring back and resized it again free of charge.

When my mom was alive she used Sugarfoot for all of her jewelry repairs. I have been going here for…read moremany years now and have had a verity of things completed. Including ring sizing, earring post replacement, diamond replacement and prong repair. All of Margarets work has been amazing and professional. Thank you Sugarfoot for taking care of my family heirlooms....

Kelly is so kind, helpful and knowledgeable. Very grateful to have found her and will definitely be…read moreback!

Kelly was recommended to me by two separate local friends. She resized a delicate European cut…read morediamond ring for my engagement. She took time to get the sizing right and gave me a lot of insight about the diamond. She definitely improved the ring and cleaned it beautifully. She understood how special it was to me and even provided a very quick turnaround. The pricing was very fair. Having this ring fitted properly really feels like it is symbolic of marking a new and beautiful era of my life; it means so much and I am very thankful. Highly recommend!

I LoVe this place!!!' This is my fave go to store when I need a bead, clasp, key ring, earring…read morehook or some AWESOME local treasures like earrings and necklaces... The store is super organized and if you don't see it, ask! Can't say enough about the staff...they're just wonderful...super helpful and friendly, not to mention knowledgeable! Thanks Talisman!

It's extremely unfortunate that this bead store is nice . Me and my family are new to this area and…read moredecided to explore downtown , and we found this shop & decided to go in & pick something for my daughter to make (mind you we know nothing about making jewelry).So the fact that I was treated as if I was stupid or I didn't make any sense when I was talking was completely disgusting. Their customer service was terrible and the slam to the recipe & pen was completely uncalled for . I didn't wanna ruin this experience for my daughter so I kept my cool. If i was alone I would have walked out the store and spended my money somewhere else . I definitely wouldn't ever come back or recommend this place to anyone . Do better

A superb job. Had a project she worked with me on meticulously designing and modifying a series of…read moreideas. I worked with a Haylee. Currently learning though has potential. Even as a learner id say she did a really good job and will work with again. This was a project we worked on months ago. I had some interesting ideas i wanted to pan out but it had not entirely come of fruition (as she is learning however she showed she wanted to do her best and communicated with me whenever i had inquiries.) Although some ideas didnt pan out completely as i had hoped for the item in question is superb and if i have the time ill come in and work towards rethinking certain avenues and tune the finer details with the new skills she has aquired. Although currently learning if you work alongside this person actively conceptualizing whatever you want then this is worth your time and money. She walked me through step by step and explained the pricing and went through showing me her resources for obtaining the precious metals.

Very unclear on how they charge and horrible customer service. Definitely wouldn't recommend them…read moreagain.

The staff helped me design a ring that I've been thinking about for years. They were very…read morecommunicative and efficient.

Brought in items this summer to get appraisals for insurance purposes and 8 routine repairs: 3 new…read moreclasps and a ring down-sizing and 2 thrown pave stones. Paid over a thousand for this. I picked up the repairs many weeks later on a day I was leaving town and didn't realize the appraisals were missing. Called & left a message with no reply. Reached them today and I described the woman who took my order and asked the new owners to ask for her & their response was basically well the appraisals were not on your receipt so you are just out of luck. We don't care what you say you were promised. They didn't even ask the employee- who was so nice. Well I l USED to be a customer here but won't be going back- sad- the prior owner and employees there had been so nice!!

We were just here purchasing a gift for a wonderful coworker and the associates here were AMAZING &…read moresuper helpful! If you are in the market for jewelry than this is the place to be! They go above and beyond to help you through the selection process to get the right item. I can't say enough; customer service was through the roof!!

Elliot is very unprofessional and unhelpful. He was on his phone the whole time when my fiancé and…read moreI clearly needed help. You lost a costumer that day. Fire that employee immediately.

I'm visiting from NYC for the week and noticed that the center stone on my engagement ring was…read moreloose. Not wanting to wait until I flew home and risk losing it, I stopped in to Ferndale jewelers to see if it could be repaired. The owner greeted me warmly and when I explained my situation, she said that it could be repaired. Then I dropped the news that I actually needed it in less than a week. She said that she would have it done that afternoon! And the kicker - for less than $50!! Unheard of in NYC!! When I handed her my ring, instantly she knew the specifics of my setting and stone. At that point, I was 100% confident that my ring was in good hands. I picked it up this afternoon and my ring looks as good as it did when my husband proposed 10 years ago!! If you need any jewelry repaired, take it here!

Outstanding and quick service. I've had our watches repaired, sized and batteries replaced here…read more The owner is genuinely kind and gracious. I highly recommend for beautiful jewelry too!

I mean, what can you say? It's the Holly Yashi Mothership, the font of creation, the place where…read moretheir jewelry is actually created. In Arcata, of all places- who knew? Cute and inviting showroom, you can catch a peek into the studios out back, and there's plenty of signage to explain the timeline and milestones of the company. And hey, they're even willing to make you a capa while you shop!

I'm so upset! My husband and I drove up from South San Francisco only to find that the store had…read morejust closed! If you will notice the picture it says that the store is opened for 51 minutes!!! The cashier did open the door and only smiled when I told her that we had just driven 5.5 hours to go to shop at Holly Yashi. She kept saying "I understand ". No she doesn't!! She didn't waste her time and $$ driving up to a store that was closed. She did say that they had just changed their social media...well you missed one. And to make it worse the store is closed on Sundays and Mondays. Shopping at Holly Yashi is just about the only thing to do in this town. Grrrrr!

A bit pricey but such a cool selection of beads and beading materials. I happily spend my money…read morehere and always enjoy this shop. :)

this place sucks. I had a bad experience here. the owner was rude, did not listen to my simple and…read morefrankly very sentimental project. All I wanted were some glass beads and empathetic customer service. The young associates are nice, I spoke to the wrong person, apparently!. Felt worthless leaving this shop, thank you so much for that

What a great experience! Gary is so skilled at fixing watches and clocks, and is very skilled at…read moreconversation too. We had such an interesting chat as he worked on my watch. Gary is so talented and charges such a reasonable rate for his services that I can't recommend him enough.

Gary is a professional in every sense of the word , if you need anything relates to watches. DONT…read moreGO ANYWHERE ELES !